Mercure Hotel Koeln Belfortstrasse Reviews

Function-able Business Hotel with no fuss, room doors could do with better sound proofing. Breakfast’s decent

It was not bad.

The standard room and the primer room are not in the same building. Ctrip did not explain this in advance when booking. We went to the lobby to check in and the waiter informed us of this. We then ran across the road with our big suitcases, which was very inconvenient. We were given a larger room on the 6th floor, the highest floor. It was indeed big enough, but it didn't even have a chair, and the sofa lacked a coffee table. It’s not possible to work or write anything. The facilities are too old, almost on par with Homeinns 7 Days in China. You can walk 400 meters to the subway entrance and 2 stops to the cathedral. The location is very convenient, but there are no businesses around. Take one stop to Ebert Plaza and there is a rewe supermarket where you can buy daily necessities.

Alas, it may be similar in Europe, with small rooms and small beds.

The room is quite nice. However, the hotel restaurant was never open when we were there.

The hotel is about a 15 minute walk from the Duomo. Parking spaces are available. In my opinion, 20 EUR is ok for a parking space in this location. The room was very quiet. Breakfast was very extensive, which I would not have expected for 16 EUR. Absolutely to recommend. Gladly again.

Hotel was within walking distance to most places. Room was spacious, bed was very comfortable. Room temperature was warm but cooled down with air conditioning and opening window. Window had no child lock and opened very wide quite dangerous from the 4th floor. Shower was very nice, hot water and complimentary toiletries. TV mainly all German channels. WiFi quite intermittent Only a coffee machine in room but was provided a kettle as my fiancé only drinks tea. Lift out of order but was offered a lower ground floor room which was nice of them. I managed to make it up the stairs finally!! Staff very attentive and the food was very nice in the restaurant. Would stay there again.

We were met by friendly and professional staff. Hotel services good not excellent. Great breakfast, however evening restaurant not worth a visit. Great pool

Xmas markets, great location and fantastic rooms, superb choices for breakfast and great staff.

The hotel was really well located for what we needed, it was clean and the staff were really helpful. The breakfast was also really nice.

It was a good hotel with a pleasant staff and very good rooms.The only thing what was missing ,some information about the lockers who where not placed in the rooms but on another location.

Garbage service and room, TV did not work, room keys would not work

This property is too far away from bars and restaurants, especially in the winter when long walks in the rain are not pleasant. The bar closes at 11pm and no bar or restaurant on a Sunday. The staff are friendly but never told us of a rail strike as they book us a taxi to the train station! House keeping walked into our room and started routing in the wardrobe looking for the ‘do not service our room’ sign even thought I had opened the door ten minutes earlier and exchanged towels with another member of their team and said no housekeeping today please. She could see we were still in bed but didn’t care. She wanted that sign! On a positive, the beds were the most comfortable hotel beds we ever slept in, just don’t look at the duvets under the covers.

Stayed 3 nights, easy check in but rooms not ready till 3pm, cam back for my bag a lot later on. No fridge, no safe and no wifi, without these I would only rate it a 3 star. Very comfy and very clean. 15 mins to the Dom or main station. Quite peaceful location too and I definitely recommend it.