Guest User
June 7, 2022
The Hotel Viktoria is a certified 4* Dehoga hotel. Check-in from 2:00 p.m. Check-out by 12:00 p.m. Breakfast: Mon-Fri from 6:00 a.m. to 10:00 a.m. & Sat, Sun and public holidays 6:30 a.m. - 10:30 a.m. Free WiFi in the hotel Non-smoking hotel Credit cards are accepted Hotel's own car park available free of charge, with a few parking spaces. Parking alternatives: immediately around the hotel > on the street for €5.00/day from the city of Cologne or locked underground parking spaces from the hotel for €12.50/day. The hotel has 47 rooms in 4 categories The hotel is not wheelchair accessible - elevator only available from the mezzanine level The hotel is located in the city center district >> "Neustadt-Nord" district >> "Agnesviertel" district - the location is in the middle of the city of Cologne, northwest of the old town. Quiet location, a short distance from the Rhine promenade If you are traveling by public transport... the nearest stop from the hotel: 530 meters away (7 minutes on foot) >> Reichenspergerplatz >> Tram lines 16 + 18 Alternative bus: 590 meters away (7 minutes on foot) >> St. Vincenz-Haus >> Bus line SB40 (express bus) Room 402 * Elevator available, but only from the mezzanine level * Door with door handle... no knob... so when you're in the room, you have to lock it, but it matches the rest of the building * Safe available that can be locked with a key, also matching the historic building. - we had the window ajar and it played and rattled slightly, but this did not bother us to that extent... has since been reported and repaired - Curtains & shower: the curtains were stained in places and the shower had deposits on the edge... only reported after departure as we did not find it to be disturbing to that extent and the problem will be rectified * Room clean * Friendly check-in on arrival and receipt of all important information * When checking out, we handed the key & the opinion questionnaire over to reception and asked to check out... here the bill was created without a word, then the amount and my payment was stated, which was then handed to me without a word and then a short and succinct "you're welcome & bye" - here one could at least ask as a small side note whether the stay was good and whether we were wished a safe journey home. * the service during breakfast is good ... depending on where you are seated, you are asked if you would like coffee ... this could be improved by saying "or another hot coffee drink", as we later found out that the hotel has a fully automatic vending machine, but this is in the kitchen * The hotel offers a breakfast buffet for €12.50/day, which is already included in the room price. * hot dishes ... scrambled eggs, sausages, alternating fried bacon are offered and unfortunately we only found out too late, and other egg dishes are also available on request ... this could be made into a display, as
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