Best Hotels near Neptunbad Sports & Spa, Cologne

We booked a last minute trip to Köln and booked a 2 double room. We had to pay €200,00 deposit in cash. There was no other way to pay cash. After we got the money we only get the money back when we don’t smoke in one the rooms. After we arrived we went straight to a rave party and came back to sleep 4hours and check out before 12:00. So we did everything as they asked but the receptionist said that we smoked in our room because they allegedly found ashes on the balcony of the window. We didn’t even openend a window and we ran out of cigarettes. I smoked the last one in front of their hotel. They took pictures of the balcony and showed some ashes. The picture could have been from any other room cause they all look each other. So we didn’t get our money back they called the police on us. Police says they can’t do anything about it and that we have to file a complaint. When we asked to see the previous pictures of the room from the previous guests they say they don’t check it every time. So how can they be sure it wasn’t someone’s else previously.

We were in the restaurant for coffee and cake, which was reasonably good but when we left after spending €32 we had to pay €5.40 for the hotel car par. We expected, the car park would’ve been free of charge in view of our consumption in the restaurant. Unfortunately there was no possibility to come to an agreement on a heylower , more adequate parking fee.

This is not an ideal hotel at all. I would not give it anymore than a poor rating. The outer front of the hotel is awful and actually looks like it's closed. Very uninviting! On walking in, I was ”met” (not greeted) by a female member of staff who was OK (she did offer some conversation).... but not the most welcoming of people. I was kept waiting initially while she fetched someone else. In the meantime, I filled in some forms and a rather grumpy and disheveled looking person arrived. He mentioned I had to pay a fee for something but it wasn''t really clear what it was for. I reluctantly paid as it was only 4 euros and I didn't really understand German - had it been anymore, I would might have been more inclined to argue. The room (I was in 107) was frankly reminiscent of something from the Bates Motel. Very old furniture. The room was hot (I had to open the window) and although there was a TV, adequate WIFI, cleans towels etc - the standard was just frankly horrendous. I saw a pube on the wall in the bathroom! For this next part (I take partial responsibility as I WAS warned) but after 10 there is no reception which means you have to take your two keys with you. Now I stupidly assumed it was because the front door would be locked after 10. The real reason is because the hotel room door itself locks behind you. I walked out of the hotel room as I went to see if I could find someone to lend me a fan and the door locked behind me. Without anyone in reception, I was stranded late at night in the corridor. I had to physically climb out of the window and LUCKILY I had left my own open due to the hot weather.... otherwise I don't know what I would have done. I did NOT have the breakfast. It was included in the price but frankly everything seemed so sub-standard that I didn't want to risk it. Honestly, I know you get what you pay for but this wasn't even worth that and I paid approximately £50.

The hotel is quite central in Cologne. It also has probably given the possibility to breakfast directly in the hotel the reservation. However, already at the arrival, this was shown at the reception before and after me, there were probably noise differences between the bookings of the arrival guests and the understanding that only the German-speaking lady had at the reception. My colleague has clearly ordered breakfast with, but he had to call it loudly next morning. I myself, I'm very much in hotels on the way I've experienced extremely rarely that staff always strongly before yesterday each other disputes about courses that should be practiced. My room itself was awaiting and probably had the flair of the 1980s. Electric cable simply sticked to the wall, hoping that they would not solve again. In general, I would not book this hotel anymore. What the reason staff and guests are constantly crying negative.

This was my first time staying at a hostel as I wanted a bit of traveller experience and most importantly keep my trip to Cologne cheap and affordable for three days. I read tons of reviews before I opted to stay at a&o and I was convinced this was ideal place in terms of location, affordability and also getting the best experience as a traveller. On my arrival, I was greeted with a warm welcome by there friendly staff at reception, I quickly observed what they had to offer and in honesty not much, a small lounge area with a small bar but they did have a pool table...I didn't mind too much as I knew I would be out most of the day. I was told I be staying in a 6 bed room (mixed) which I was ok with as I wanted to meet people, I had to pay around 5 Euros for sheets and a towel as this is not included to my surprise. There was no locker but a secure cage under the bed and If I wanted to securely lock it I would had to pay a refundable 20 Euro deposit to get a padlock from reception. The room was ok, it was clean and had good lighting but space was limited. There was separate toilet and shower room which I felt was convenient and was kept in a good condition. During the night, I didn't really get the best of sleep as you can hear a lot of people talking and walking up and down the hall way. Also, it's a 24hr check in so therefore anyone could come stay in the room at anytime which sometime kept me restless. It's also worth mentioning, this hostel accommodates pretty much everyone, from couples, big groups, school trips and family which during my stay I saw plenty of. The hostel is in a good location, 10-20 mins walk and you will find yourself surrounded by restaurants, bars, shops and in the central part of Cologne. My overall thoughts of staying at a&o is, it's a good place, friendly staff and pretty much everything at your doorstep. Not the best of sleeps I've had and knowing anyone could come in at any time was not ideal. I didn't always feel that my personal stuff was safe and secured but that's just me and I was a bit let down with the lack of facilities the hostel had to offer. I defiantly would recommend staying there if you come in a group but if alone no more than one night. Would I stay there again or at any hostel for that matter...probably not! If you're a hotel person like me then I would suggest to keep it like that.

This hotel should only be used as a bed to sleep in, and expect absolutely nothing more. I was here on business with 2 colleagues and everything was just ok. The people in the reception looked very bored and uninspired. The room was alright, the housekeeping a joke. To be fair, with 3 people living in a very small room the space to clean was minimal as we had to spread quite a bit, but I expected the trash bin to be emptied. The beds were alright and the AC excellent, which was good as the area around the hotel tend to be noisy as it is in the industrial part of town. There was a brief 10 minute walk to the s-bahn. Very few choices of food around the area. The breakfast, that they priced up from €7.50 to €10.50 from our booking to arrival is not worth the money, with a very bad selection and slow refill when there is a lot of people. The Frau managing the breakfast area was very agressive in asking for room number and barely understood any English making it very awkward. If you are a smoker, then the smoking area outside does not have any place to sit. Unless there is no other available places to stay, I will not come back to this hotel.

It's only a 10-minute walk from the main train station. It's very convenient to go everywhere. There's a supermarket, subway, and tram downstairs, and it's a 2-minute walk to the shopping street. The location and the price are very good👍 The room is quite satisfactory and very clean. Disposable slippers are also provided (it's not as environmentally friendly as Europe, so don't have high expectations for slippers) There are many restaurants nearby, as well as a Vietnamese pho shop (3 minutes' walk away). It's also very convenient to take an Uber downstairs. It can be said to be highly recommended.

Had a lovely three nights at the Hotel Imperial. In fact, it was our favourite hotel of the three we stayed in whilst travelling around Germany for a week. The hotel is in an ideal location and a 5-10 minute walk from Venloerstrasse-a street with lots of restaurants, cafes and bars. In fact it’s much better to get a meal here as opposed to some of the tourist traps nearer the Altstadt. You can walk from the hotel to the Cathedral in about 35 mins or otherwise the public transport is 5-10 mins walk. We had a very comfortable and quiet room on the third floor. All amenities we needed were provided. The hotel staff were extremely friendly and helpful. A shout out to Hert Engelmann who was patient and complimentary with my rusty German and who gave us some excellent t restaurant tips. Would definitely return.

After a long hard journey we had a pleasant enough checkin, but after having paid a lot extra for booking first class rooms, we were told that the first class lounge was closed. I asked what was the point in paying sky much more for first class rooms, and I was told the rooms have coffee machines. For the price difference I could have gone and bought coffee machines, but frankly I am not interested in a coffee machine, I paid for the rooms so we could use the lounge, so I felt ripped off. My room was boiling hot, and the air conditioning does not work. They sent someone to the room, but they could not get is below 26 degrees. They changed my room to a much smaller one, but it was a bit cooler. I came back to my room having left the aircon on all day and all evening. It was still very warm. I chose this hotel as it is described as air conditioned. It is not air conditioned at all. I could not sleep, it was too warm. I called reception and they brought me a fan. I am so disappointed to have not had what I expected, and most annoyingly the room was described as air conditioned when all it really has is a noisy fan. I should ask for partial refund for our two rooms, they were not worth the money. Then, the service at the bar was terrible. We ordered a round of drinks, it took more than half an hour to bring three beers. Not busy, just really slow.

The location is good, near cologne main train station and close to the river. it's very convenient. Rooms are big enough, but gyms kind of small. Hotel has is very big and like a shopping mall. I enjoyed my stay. Breakfast also good.