Best Hotels near Neu St. Alban, Cologne

This is not an ideal hotel at all. I would not give it anymore than a poor rating. The outer front of the hotel is awful and actually looks like it's closed. Very uninviting! On walking in, I was ”met” (not greeted) by a female member of staff who was OK (she did offer some conversation).... but not the most welcoming of people. I was kept waiting initially while she fetched someone else. In the meantime, I filled in some forms and a rather grumpy and disheveled looking person arrived. He mentioned I had to pay a fee for something but it wasn''t really clear what it was for. I reluctantly paid as it was only 4 euros and I didn't really understand German - had it been anymore, I would might have been more inclined to argue. The room (I was in 107) was frankly reminiscent of something from the Bates Motel. Very old furniture. The room was hot (I had to open the window) and although there was a TV, adequate WIFI, cleans towels etc - the standard was just frankly horrendous. I saw a pube on the wall in the bathroom! For this next part (I take partial responsibility as I WAS warned) but after 10 there is no reception which means you have to take your two keys with you. Now I stupidly assumed it was because the front door would be locked after 10. The real reason is because the hotel room door itself locks behind you. I walked out of the hotel room as I went to see if I could find someone to lend me a fan and the door locked behind me. Without anyone in reception, I was stranded late at night in the corridor. I had to physically climb out of the window and LUCKILY I had left my own open due to the hot weather.... otherwise I don't know what I would have done. I did NOT have the breakfast. It was included in the price but frankly everything seemed so sub-standard that I didn't want to risk it. Honestly, I know you get what you pay for but this wasn't even worth that and I paid approximately £50.

The hotel is quite central in Cologne. It also has probably given the possibility to breakfast directly in the hotel the reservation. However, already at the arrival, this was shown at the reception before and after me, there were probably noise differences between the bookings of the arrival guests and the understanding that only the German-speaking lady had at the reception. My colleague has clearly ordered breakfast with, but he had to call it loudly next morning. I myself, I'm very much in hotels on the way I've experienced extremely rarely that staff always strongly before yesterday each other disputes about courses that should be practiced. My room itself was awaiting and probably had the flair of the 1980s. Electric cable simply sticked to the wall, hoping that they would not solve again. In general, I would not book this hotel anymore. What the reason staff and guests are constantly crying negative.

Excellent location opposite the cathedral and very close to the main station. I had a single room on the top floor that had a balcony with an amazing view. Only negatives were no tea or coffee making facilities in the room and the reception staff downstairs were not particularly smiley or welcoming. I hadn’t paid for breakfast in advance but they should still have mentioned it to me as an option when I checked in.

We were in the restaurant for coffee and cake, which was reasonably good but when we left after spending €32 we had to pay €5.40 for the hotel car par. We expected, the car park would’ve been free of charge in view of our consumption in the restaurant. Unfortunately there was no possibility to come to an agreement on a heylower , more adequate parking fee.

Friendly desk staff. Comfortable beds. No mini fridge in room. Rooms were provided with a bottle of water which was nice. Plenty of storage. The soap provided in the bathroom was of poor quality so definitely bring your own. Breakfast was ok. It seemed far too expensive for what it was- yogurt/bread/cheese/ eggs/ honey . One day we found mouldy yogurt/orange/crudités - they dealt with this swiftly and didn’t charge us for breakfast. Housekeeping didn’t come once during our 3 night stay. One of the chairs in our room had questionable stains on it. The gym looked very small and only had one set of weights and an elliptical machine. Overall a comfortable stay. More 3 star than 4 star hotel. Was conveniently situated close to good shops and restaurants.

The hotel is in a great location and has a great view! Beautiful environment, convenient transportation, facing the Rhine River, and Cologne Cathedral is always in sight. The staff is friendly and the room is clean and tidy, suitable for tourists and business people

It's only a 10-minute walk from the main train station. It's very convenient to go everywhere. There's a supermarket, subway, and tram downstairs, and it's a 2-minute walk to the shopping street. The location and the price are very good👍 The room is quite satisfactory and very clean. Disposable slippers are also provided (it's not as environmentally friendly as Europe, so don't have high expectations for slippers) There are many restaurants nearby, as well as a Vietnamese pho shop (3 minutes' walk away). It's also very convenient to take an Uber downstairs. It can be said to be highly recommended.

After a long hard journey we had a pleasant enough checkin, but after having paid a lot extra for booking first class rooms, we were told that the first class lounge was closed. I asked what was the point in paying sky much more for first class rooms, and I was told the rooms have coffee machines. For the price difference I could have gone and bought coffee machines, but frankly I am not interested in a coffee machine, I paid for the rooms so we could use the lounge, so I felt ripped off. My room was boiling hot, and the air conditioning does not work. They sent someone to the room, but they could not get is below 26 degrees. They changed my room to a much smaller one, but it was a bit cooler. I came back to my room having left the aircon on all day and all evening. It was still very warm. I chose this hotel as it is described as air conditioned. It is not air conditioned at all. I could not sleep, it was too warm. I called reception and they brought me a fan. I am so disappointed to have not had what I expected, and most annoyingly the room was described as air conditioned when all it really has is a noisy fan. I should ask for partial refund for our two rooms, they were not worth the money. Then, the service at the bar was terrible. We ordered a round of drinks, it took more than half an hour to bring three beers. Not busy, just really slow.