D'Angleterre, Copenhagen

This is an excellent hotel, one of the best in all of Europe. We were there for nearly two weeks, and also have stayed there many times in the past. The rooms are wonderfully planned, clean, have great views and are excellent for sleeping. The hotel is amazingly centrally located in Copenhagen; most places to visit and good restaurants are only a walk away. The concierge people are outstanding and the front desk people are also wonderful and very helpful. In fact, everybody who works there is very pleasant and helpful. We will write a separate review of the excellent restaurant, Marchal, which is in the hotel.

Everything was perfect. Flowers in the lobby and the suite. Treats every day. Delicious breakfast. Comfortable bed and seating. Great bathroom. But, my favorite part was the luggage "storage" arrangement. Instead of the single, pitiful luggage rack that most hotels provide, this one provided 2 permanent raised niches on either side of the closet to place the open suitcases in. Under those were a set of large, low drawers. These were perfect for unpacking and allowed all items to be viewed easily. This is the best arrangement I have ever seen in any hotel. Such a pleasure. Oh yes, for early arrivals... if your room is not ready, they have a private guest lounge with chaises where you can rest from jet lag. Of course, stocked with water, coffee and flowers.

I have stayed here several times and it is always luxury at its finest. I was a bit miffed though by a rather "insensitive" front desk clerk when I checked in. Having booked through Centurion at Amex, I was hoping for an upgrade. Was a special occasion (wife's B-day) and he was a hard "no. We are fully committed". I didn't buy that based on the flow of people around, so, I challenged it. More on that in a moment. We got to our room. (203). It was adequate, but small and the bed is literally 14 inches from a step (which yes, I kicked in the middle of the night and about broke my toe). Didn't have any luggage racks, missing a chair (there was one at the table and two of us). So back to my challenge. I called BS on the "we are full" argument. So, I called after we got back from dinner the front desk (spoke with David the manager). Nice guy. I did my homework first (it was almost 10 at night). I called Amex and ASKED if there was availability that night for two nights of my stay. There were several higher caliber rooms available. I also went to the hotel's website and sure enough, could book several "higher category" rooms for that night (for both nights). David finally acknowledged there was upgrade options. Offered to move us, but packing again at 10 at night wasn't high on my priority list. Next morning, David moved us (to where we should have been in the first place). A wonderful room. Made the stay a great one, but shorted me out of a night. Moral to the story, if you're a hotel and you offer an upgrade to FHR members as part of the amenity, you sure as heck better plan on the card holder doing their homework when you don't. I paid a ton for this hotel and while (David) did move me, it was a disruption that should not have happened in the first place. So, make sure you double check things, and don't be afraid to challenge the staff on their comments.

This hotel is utter perfection. The staff could not have been more kind, responsive, caring, professional and made our stay absolute perfection. They organised flowers that I asked them to organise for me to take to the Ballet. They responded immediately to every request with the greatest of care and kindness. They upgraded us to a suite - a most beautiful suite - just beautiful and as expected meticulously clean with the most comfortable bed and beautiful linen which was changed every day. Our stay enhanced our visit to beautiful Copenhagen and we hope to return next year to enjoy another fabulous visit. We came for the Verdensballetten - a fabulous programme of music and ballet in which two principal dancers of the Royal Ballet participate. We were so lucky to have a beautiful evening of such wonderful music and dance. Thank you to all the staff at the D’Angleterre Hotel for the most brilliant time - you really made our trip a truly memorable visit.

Five stars across the board - room, restaurant, housekeeping, room service, concierge, amenities - all excellent. Our one bedroom suite was large and comfortable. Every amenity was available and of high quality. Every convenience was thought of to make the stay pleasurable. The room was in perfect condition - well maintained and thoughtfully decorated. I highly recommend this hotel.

Stayed for 5 nights in the d'Angleterre suite. Interiors and equipment top notch and like new in the entire hotel. A building with a history and soul. Delicious Michelin-star restaurant. All staff were suave and going out of their way to provide attentive, personalised yet unobtrusive service. A special thanks to Front-of-House manager Maida, Svetlana from the breakfast service and Alex from the restaurant kitchen for their kindness and professionalism. Had a major noise complaint on the first night and I found the hotel management acted with style and fairness to compensate us for the inconvenience endured. One remark for room cleaning staff: I am sure it was well meant but kindly exercise restraint when enrolling guests' loose charging cables to tidy them up, as bending the cables too tight can damage them (ie scratch the plastic casing around the copper). Overall, a memorable, first-rate experience.

[Stayed May 19-22] Beautiful hotel in the city center with phenomenal customer service. Yes, it’s pricey but this was part of my annual birthday trip where I do a little splurging. Great location and walking distance to restaurants, shops, canals, points of interests etc. We booked the “deluxe guest room” and asked for a room overlooking the main square and we got it. You could also see Nyhaven at a distance. Welcome treats were in our room upon arrival which was a pleasant surprise. The king size bed was absolutely comfy, the bathroom was large with good water pressure in the shower + amenities. The only negative about the room was the spotty WiFi- It was difficult when making a few FaceTime calls. Enjoyed a relaxing evening at the pool located at the Spa which also had a steam room and sauna. Maybe because it was late in the day but the pool area was a little messy with a lot of used towels lying around. Tried going into the steam room but left because it had a poor “#1” scent. The sauna and pool were fine though. Lovely products in the boutique and an area where you could test them. I did end up buying a nice serum. Overall, had a great time staying at D’Angleterre. Every staff we encountered were very professional, attentive and courteous. Extra shout out to our driver who picked us up from the airport, Jasper. He was a wealth of information and provided many tips as a local. The concierge who checked us in were also very lovely.

Hotel d'Angleterre historical masterpiece . hence after refurbishment they mange to maintain the 5star elegance of the hotel. The staff of the hotel from the doormen to the housekeeping cannot do enough to make your stay memorable. Wow what a breakfast one of the best I had in Europe. Differently recommended Note: Please do be surprise to see famous people