Cordoba Old Town | 0.15km from Puerta de Santa Catalina
With a stay at Eurostars Maimónides Hotel, you'll be centrally located in Córdoba, steps from Mosque–Cathedral of Córdoba and Puerta del Perdon. This hotel is 0.1 mi (0.1 km) from Tablao Cardenal and 0.1 mi (0.1 km) from Galeria de la Inquisicion.
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at Azahara or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 82 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
GGuest User2023.04.01
We asked for a quiet room and were. happy with one at the back of the hotel. Very comfortable spacious beds and good over-bath shower. Reasonable buffet choice at breakfast though the dining room can get very busy at times with tour groups. Freshly squeezed orange juice - delicious! Internet reception in the rooms is intermittent and not great and the rooms can get quite hot. We pulled the blackout curtains after the room had been made up for the day and that helped as did opening the windows at night. There’s a notice saying they maintain the rooms between 19C in winter and 27C in summer. 27C seems rather warm for comfortably sleeping. However the staff are very helpful and the location ideal, so all in all, a good choice, if you book knowing these caveats.
Cordoba Old Town | 0.29km from Puerta de Santa Catalina
Las Casas de la Juderia Hotel is in the heart of Córdoba, within a 5-minute walk of Galeria de la Inquisicion and Mosque–Cathedral of Córdoba. This family-friendly hotel is 0.2 mi (0.3 km) from Calle Cairuan and 0.2 mi (0.3 km) from Monumento a Averroes.
Enjoy a range of recreational amenities, including an attached winery, an outdoor pool, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Córdoba? This hotel has 614 square feet (57 square meters) of space consisting of conference space and 2 meeting rooms. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 64 air-conditioned rooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
CChristoph2024.02.23
Ein zwar nicht riesiges, aber schönes Zimmer in dem faszinierenden Boutique-Hotel LAS CASAS DE LA JUDERIA in Cordoba. Toll gelegen iom Zentrum, in den engen Gassen des ehemaligen Judenviertels. Viele unterschiedliche Zimmer mit mehreren verspielten und unterschiedlichen Innenhöfen. Stilvoll gestaltete Zimmer. Einziges Manko: nur wenig Beleuchtung in den Zimmern, die Lampen so dezent dass Dämmerlicht resultiert, feine Lämpchen beleuchten dezent die Wandbilder, aber das heisst zum Lesen oder Stadtplanstudieren ist es schwierig.
Wir können dieses Hoitel nur empfehlen. Morgenessen nahmen wir in einem nahegelegenen Caffee zu günstigerem Preis. Wegen unserer Anreise per Auto benutztemn wir das Parkhaus ”Parking La Mezquita” um die Ecke (zum Preis von 18 Euro/Tag), dh nur 150 entfernt und bestens erreichbar, auch mit dem Rollkoffer.
Das Hotel liegt ganz nah zur Hauptsehenswürdigkeit La Mezquita von Córdoba, bei der die (separat zu bezahlende und zeitlich fixierte) Turmbersteigung einen tollen Blick auf die Stadt gewährt und trotz der etwas anstrend hohen Treppenstufen unbedingt empfehlenswert ist.
Cordoba Old Town | 0.31km from Puerta de Santa Catalina
Located in Cordoba City Center, NH Collection Amistad Cordoba is a perfect starting point from which to explore Cordoba. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Facilities like 24-hour room service, free Wi-Fi in all rooms, wheelchair accessible, 24-hour front desk, facilities for disabled guests are readily available for you to enjoy. Each guestroom is elegantly furnished and equipped with handy amenities. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including fitness center, outdoor pool, solarium, garden. Discover all Cordoba has to offer by making NH Collection Amistad Cordoba your base.
YYI2019.10.04
The hotel has a good location, very close to the mosque and the Roman bridge, and it is convenient to eat and buy gadgets around. The hotel facilities are very good, the roads are narrow, all are all small alleys, it is recommended that you park your car outside the ancient city and enter on foot. When leaving the store, the clerk was unskilled and didn't know that he had prepaid the room rate. The friend who was traveling with me made another payment. After my friend confirmed with me, I contacted the front desk to cancel the payment. Ctrip's service is very good, and the customer service has been helping to deal with it and telling relevant precautions.
Excellent
107 reviews
4.3/5
Price from
VND 2,704,409
per night
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Cordoba Old Town | 0.5km from Puerta de Santa Catalina
A stay at H10 Palacio Colomera places you in the heart of Córdoba, within a 10-minute walk of Mosque–Cathedral of Córdoba and Tendillas Plaza. This upscale hotel is 0.2 mi (0.3 km) from Roman Temple and 0.4 mi (0.6 km) from Museum of Archaeological.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional features at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and a living plant wall.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Make yourself at home in one of the 45 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
2024.10.05
Rooms are nice and hotel is nice too. We booked a suite with terrace but were not informed (also not through their web page) that this room is on the second floor. We expected it on the top of the hotel given on the information of the hotel and the floor plans of the hotel. When entering the room, we found out that the terrace is large but inside the building and shady. The only windows are the ones to the terrace. Again not what we expected and thought was advertised online. Also there was extremely loud construction closeby with air hammers going on next to our room / wall. There is also no information available about this online and the hotel staff didn't inform us neither, which is actually not acceptable. We changed to a terrace room. These rooms are very nice but for the price with 19 sqm extremely small. One person must wait, when the other walks around the bed as you cannot bypass eachother. We liked the terrace a lot but we think that they should change the layout of this room for a better use. The toilet and especially the shower is oversized compared to the rest. We also don't see why there was a large cupboard placed into this small room. There was no space left for a chair or the luggage. What we also didn't like is the fact that other hotel guests not paying extra for upper floors sat directly on top of this private terraces, which was disturbing the privacy, we paid for. Given the small rooms and that one 'must' spent time on the terrace due to the size of the room, this was a bit annoying as some hotel guests seemed to have even brought their own drinks up there. Somebody also sprinkled water around and on us. The terrace rooms are beautiful but too expensive for what they are. They should amend the layout of these rooms to a better usage. The suite terrace on the second floor was inacceptable, being one of the most expensive room types. The hotel as such is very nice, clean and staff very friendly. We give four star instead of five because of the room issues.
South Poniente | 0.61km from Puerta de Santa Catalina
A stay at Eurostars Palace Hotel places you in the heart of Córdoba, within a 10-minute walk of Mosque–Cathedral of Córdoba and Calle Cairuan. This luxury hotel is 0.2 mi (0.3 km) from Gardens of the Alcazaba and 0.4 mi (0.6 km) from Cordoba Grand Theater.
Be sure to enjoy recreational amenities, including a fitness center, a seasonal outdoor pool, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 162 guestrooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and bidets. Conveniences include phones, as well as safes and desks.
MMaggie2023.04.09
Comfortable hotel, spacious, modern and clean. One step away from the old city, crossing the road is the old city, and it takes ten minutes to walk to the mosque. You can see the minarets of the mosque in the room. After walking through the narrow alleys of the old city, I returned to the hotel in a comfortable mood. Breakfast is served in addition to regular continental food, with Cordoba specialties and desserts.
South District | 0.66km from Puerta de Santa Catalina
A stay at Hesperia Córdoba places you in the heart of Córdoba, steps from Nuestra Senora Del Carmen Church and 4 minutes by foot from Calahorra Tower. This 4-star hotel is 3 mi (4.8 km) from Mosque–Cathedral of Córdoba and 0.3 mi (0.6 km) from Mill of San Antonio.
Take advantage of recreation opportunities such as a fitness center or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet access, wedding services, and tour/ticket assistance.
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 152 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include safes and desks, as well as phones with free local calls.
GGuest User2023.05.30
We had only one night to spend in Córdoba, so I wanted to be near the Mezquita and the old Roman bridge. The Hesperia fit that bill. We reserved a room with view. Unfortunately, trees blocked the view of the bridge from our room, but we still could see across the tree-filled riverbed to the Mezquita and past Córdoba to the mountains beyond. I am glad we requested the view room, despite the trees. I also enjoyed ”people-watching” from our room, as some tour buses dropped people off nearby, and we could watch people walk along the large pedestrian sidewalk opposite the street. We treated ourselves to some drinks at the rooftop bar in the evening, too, and the view from the bar was spectacular! The mojitos the bartender made for us were fresh and delicious as well. I especially enjoyed being able to walk across the Roman bridge to the Mezquita. Even in the rain, someone was playing music on the bridge, and a passerby in front of us started dancing. The next morning, I walked back to the bridge to visit the museum in the tower on our side of the river (which was well worth the small admission fee) and the bridge area was just delightful with music and so many people out enjoying the day. The breakfast we had included was quite good, with multiple stations of foods and beverages, including a peach juice which my daughter and I loved. The room itself was clean and in good shape, with a large window facing the river and town. It originally had 2 twin beds pushed beside each other, but when I sat on mine and leaned against the wall, the bed moved, so I realized it was on wheels and it was easy to move the beds apart from each other, which was nice. A kettle was provided, so we enjoyed some tea as well as some sodas we were able to keep cool in the mini fridge. The tub was pretty deep, so my daughter treated herself to a bath in it. Also, I was surprised to find a nice restaurant in the building next door to the Hesperia. So even though the Hesperia is not on the Mezquita side of the river, we did not have to go far for a nice meal out! All in all, I can recommend this hotel for the good service we received from the front desk workers, the bartender, the housekeepers, and breakfast people, as well as for its convenient location and views.
Cordoba Old Town | 0.88km from Puerta de Santa Catalina
A stay at Hotel Hospes Palacio del Bailío places you in the heart of Córdoba, steps from Cristo de los Faroles and 4 minutes by foot from San Pablo Church. This 5-star hotel is 1.3 mi (2.1 km) from Mosque–Cathedral of Córdoba and 0.3 mi (0.5 km) from Palacio de la Merced.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at Arbequina, or stay in and take advantage of the hotel's 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the swim-up bar. Buffet breakfasts are served on weekdays from 8:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 51 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and hair dryers.
GGuest User2023.03.15
Stayed at the Tivoli in Lisbon which was a 5* and fulfilled expectations even though the hotel itself felt dated in the décor, the room, however, was spacious and well-appointed, and the dining room sumptuous with personable service. Arrived at the Palacio del Bailio, a 5* in Córdoba, expecting similar excellence, and was grossly disappointed. The reception personnel was efficient, but rather soulless. Some of the dining room staff did not feel like they should be working in a 5* hotel. They banged plates and dropped cutlery in a rather careless manner, chat loudly to each other, and projected an unsophisticated service style. The spa was marketed a lot more interesting than it actually was. The spa staff was strangely confused about our bookings and took a while to sort timing and treatments out, and the roman bath experience that looked so intriguing on their website turned out to be just 3 pools of differing temperatures and very little else in terms of amenities. Our room, basic level that it is, was fine except the goofy bathroom. It had two showers, one standalone and one attached to the bathtub. Problem is, the standalone shower took up half of the real estate on the toilet side, which means you have to be very thin and very small to get into the toilet stall. We are small folks, and still I banged my knees against the glass partition when I sit down and cracked my forehead when I stand up. Never had I to sit on the toilet on an angle with my legs half out of the stall door, just so I don’t bruise assorted body parts. A new experience never to be repeated. The sinks were also stylish-looking, but extremely impractical. Very little space to put anything, and no way to plug the drain so I don’t accidentally flush my contacts away. The hot water was iffy at times and took a long while to get warm let alone hot. A lot of water wasted just waiting for the hot water to come out. Overall an okay to frustrating stay, certainly not what 5* should be.
South Poniente | 0.93km from Puerta de Santa Catalina
With a stay at Sercotel Córdoba Medina Azahara, you'll be centrally located in Córdoba, within a 10-minute walk of Tendillas Plaza and Almodovar Gate. This hotel is 0.8 mi (1.3 km) from Cordoba Synagogue and 1.4 mi (2.2 km) from Cristo de los Faroles.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Buffet breakfasts are served on weekdays from 7 AM to 10:30 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Córdoba? This hotel has 2067 square feet (192 square meters) of space consisting of conference space and meeting rooms.
Make yourself at home in one of the 107 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2024.04.07
The hotel is very good. I emphasise the quality-price relationship. I give a key data for us has been fundamental. It is sticked to the Cordoba University rectorate, where there is a cafeteria where the deal is great, and it is breakfast for 2 and it is eaten for 6€ (first, second and afterward). The hotel is not central but the hard core of the city of Cordoba is 10' walk away.
The AC Hotel Córdoba is located near the Renfe (AVE) train station and allows for easy access to the historic centre, Mezquita de Córdoba, Arabic Baths and Julio Romero de Torres Museum. Our modern, 98-guest room Córdoba hotel, features the AC Lounge, a pleasant area where you can enjoy a varied gastronomic offer and many different corners in which you can work, rest or read the newspaper. In addition, our guests can delight in the fitness center and Free Wi-Fi access throughout the hotel so that guests can connect to the internet whenever they want. R.T.A Register Number: H/CO/0065
GGuest User2023.05.08
We stayed at the AC Hotel Cordoba for one night during our stop in Cordoba. The hotel is located close to Cordoba train station and easily accessible by foot within 2-3 minutes. The main historical sites of the city are a good 10-15 minutes away by foot. Check-in was quick and the receptionist also gave us very useful tips in relation to the “Fiesta de los Patios” and furnished us with the necessary maps to explore. Our room was located on the second floor facing the road. I would definitely recommend asking for a room facing the back as we experienced some noise pollution from the traffic as the road can get very busy. The room has a nice contemporary interior and very comfortable bed and a nice clean, modern bathroom. Coffee making facilities in form of Nespresso machine are also in to room. My wife also required an iron, which was quickly delivered by staff upon request. Overall, we enjoyed our short stay at the AC Hotel Cordoba.
South District | 1.76km from Puerta de Santa Catalina
With a stay at Hotel Exe Ciudad de Cordoba, you'll be centrally located in Córdoba, within a 10-minute drive of Mosque–Cathedral of Córdoba and Mill of San Antonio. This hotel is 0.9 mi (1.5 km) from Nuestra Senora Del Carmen Church and 1 mi (1.6 km) from Calahorra Tower.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). This hotel also features a banquet hall and a vending machine.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Córdoba? This hotel has 646 square feet (60 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 89 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
PPinca Pallina2022.05.23
Ottimo personale nella reception, gentili ed efficienti.
Siamo vecchi clienti ma lo abbiamo trovato peggiorato .... Camera sigillata x effettuata pulizia ... MA: angoli del bagno con incrostazioni di sudicio, e pavimento pieno di capelli neri e lunghi (io sono bionda).
Colazione buona ma stoviglie non ben pulite (igiene?)
Hotel non insonorizzato internamente ... dal corridoio schiamazzi e porte sbattute fino a tarda serata.
Very Good
57 reviews
4.1/5
Price from
VND 1,424,112
per night
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Latest Reviews for Cordoba hotels
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Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.5/5
Excellent
GGuest UserIt was so good than I thought! It was a clean, good location and a good size room for staying alone. The hotel itself was very good, but the location of the room is not very good because there is a window on the hallway side so you have to keep hitting the curtains and the sound insulation is not very good It was a bit depressed because the opposite of the hotel was under construction. The hotel looks a lot different from the inside, so I thought I had a wrong reservation before check-in. I want to post a picture, but I don't go up.
GGuest UserBuena ubicación, en el centro y cerca de la estación del tren. Instalaciones muy nuevas, con fina decoración y lo mejor su personal, muy servicial, agradables y simpáticos. Se me bloqueó mi móvil y Lucia de recepción me ayudó en todos los trámites, muchísimas gracias. Son las ventajas de un buen hotel, de haber cogido un habitación por otro sistema, lo hubiese tenido muy complicado.
RRheiThe location is in a quite neighborhood, entry in a alley. The environment here is quite and excellent, didnt get a chance to use the swimming pool, but i saw some rubbish floating when i checked in in the evening through my rooms window. The lobby is beautiful, good place to have a bit resting there when day time. They are using self check in at the entry, but also 24h service in the kitchen / restaurant for help. I only stayed one night, but definitely come back here again.
We stayed here for 6 nights and was given room 201 We loved it The room was very spacious and kept very clean The bathroom had a hairdryer and shower gels and shampoos were provided The shower was powerful too Breakfast was typical continental as you'd expect and adequate The staff were lovely Always smiling, helpful, and polite We didn't want to leave x
KKim~ Keep on EXPloringI love this hotel budget and clean. The most important close all the place of interest and shopping street and supermarket. All by walking distance and easy excess.
Receptionist is friendly and helpful. She Try to explain in explain in English whatever i need during my stay.
Everything was good just no kettle to make own hot drink.
GGuest UserFor a 4 star hotel this was excellent value for money. Arriving by train we only had a 10 minute walk to get there, yet only 10 minutes walk from the hotel to cafes and shops, Perhaps 25 minutes from the historic centre so no local transport was needed. The room was spacious and quiet, in spite of being by a busy road. The bathroom was a decent size too. The only issue was a rather high and wide shelving to climb into the bath/shower, which could be difficult for a small or unsteady person. On the roof was a good sized and clean pool with plenty of shade. Nice to have something bigger than the postage stamp sized ones we've come across before, so a pleasant surprise. Good choices for breakfast although cafes minutes away were better value for money. The acid test- would we stay there again? Yes, definitely.
Located on a small square in the heart of the old town, this hotel has a bar, unfortunately closed during my stay, and a restaurant also closed. Too bad because it's not so easy to find somewhere to eat when you arrive. Friendly welcome, small, well-equipped room, quiet, with everything you need and a good WiFi connection. I was still able to have a coffee in the morning, but no offer of breakfast even though it was indicated on the site that the latter was charged at 4 euros. Good place though.
GGuest UserSafe in room No in room coffee Toilet wouldn't flush, it was repaired promptly No white wine available at dinner, only red Pool closes at 7pm. Change rooms adjacent to pool Hotel located in suburbs of Cordova Tennis courts behind pool
Had booked for two nights. Arrived to meet a receptionist who was put out and asked us to leave as there is no one there. On Informing that we had a booking she gave us to keys. Seemed indefferent. Visited the room, the whole complex of apartments is depressing, it's very big and wierd to get to the rooms, which are 2 floors down. The location is far from the city and not convenient, after 10 minutes in the room we decider o stay elsewhere. As I said before, on informing the reception that we were leaving, she seemed indefferent. Poor location, poor staff and weird layout and not reasonably rypiced either. Was booked through Booking. Com through their partner beds online, which should have raised red flags. Give a wide berth.
TERRIFYING!!!! THEY SCAMMED ME October 2022 TERRIFIC!!!! THEY SCAMMED ME October 2022 The worst experience of my life. Do not go. I have been cheated. There are three hostels run by the same person, Mezquita Oscio and the one in the cafeteria. I made the reservation a month in advance for October 29, free cancellation on October 26. at the Oscio hostel for adults. I paid 80 euros for room with private bathroom, private double and wifi. I showed up at the cafeteria 1 hour before check-in because I had sent them a WhatsApp message a few days before and they didn't answer me. When I arrived there was no one at the reception and a man (apparently the boss) who was sitting there with two girls, checked his cell phone and told me that my reservation was canceled on October 5. That's where my odyssey began. They never explained to me correctly what happened, but they had already charged the 80 euros. The only option they gave me was a POCILGA room, with bunk beds without railings or stairs without a bathroom or Wi-Fi. The employees do not have any decision-making power and they called him by phone, but they informed me that they could not bother him because he was on his break. I asked for my money back, but it was flatly denied. They put the mattress on the floor, almost no suitcases fit, the shared bathroom was always dirty and the bathtub filled with water while you were showering. They are scammers, they keep your money, they don't answer your calls. They sold my room twice, overbooking and that is punishable if they don't repair the situation. I had to agree to spend the night in that pigsty or stay on the street. We are two 60-year-old adults, regardless of age, no one deserves to be scammed. DO NOT Reserve!!!!!
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You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.