Guest User
September 28, 2024
We had a 7 day stay from 8th Sept with family and friends (6 adults and 4 kids) and we had a great time, I only have one complaint and that is the reservation of sunbeds the night before - whilst I understand that the hotel is not responsible for the behaviour of their guests, they are responsible for policing the situation. We witnessed two guests in particular who were reserving sunbeds at 8pm the night before and not just 1 or 2 but 5 or six beds with the towels that they had hired from the hotel, these should have been removed. Aside from that I have no complaints at all, the whole place is kept very clean and tidy, yes there was the odd cockroach but its the canaries and not in the rooms, they were poolside, a very special thank you to Nadia who was our maid, she cleaned the room to a very high standard and was always friendly with a big smile and a hello. The food overall was good, always something to eat, its never going to be fine dining but even the fussiest person isnt going to go hungry. The pool is cold when you first get in but that's because you are hot from the sun, once you are in it is fine. We visited the waterpark which was brilliant for adults and kids, we had a great day, would definitely recommend it. Would I return? If the opportunity presented itself - I wouldnt turn it down, a 9/10 experience.