Bahía del Duque

Everything was perfect

We live now in 19 villa. We just arrived and hotel can’t book me any table in any restaurant in the hotel. After 2 hours of asking they made a table. But we can’t visit and eat , bent husband doesn’t have long trousers. My kids are hungry. In 5 stars hotel

We just returned from a fabulous family holiday at the Bahia del Duque hotel. The hotel lived up to all the excellent reviews that were written on trip advisor. We loved all the facility in the hotel that catered for our 4 children, the pools, proximty to the beach and all the pool activities that were arranged every afternoon. The kids also loved the paddle tennis, squash and outdoor chess. The staff are really the stand out in this 5 star hotels across all departments from Reception, guest services, breakfast, lifeguards or just anyone you met around the place. Special call out to lifeguards Santiago & Adrian, who were so engaged with the kids and so helpful each day. The hotel were also very helpful in helping us find a lost comfort blanket belonging to our youngest child and are arranging this to be posted to our home. We will certainly be back in the future!

This was our third visit in 3 years and we have already booked for next year. I'm quite sure the majority of guests are exactly like us. We had a 9 night stay which was just right , and despite some cloudy days ( it's normally very sunny in early June ) , everything was perfect. This has to be one of the best Hotels in the world...it certainly is our favourite. In terms of the restaurants, all are very good but perhaps La Hacienda lacks the class of the others, mainly because it is accessible by the public. La Trattoria remains the best value but bizarrely is closed on at least two if not three nights per week. Rooms are superb ( this year we were located very centrally, looking down on the courtyard which we very much liked ) and spotlessly clean. The staff throughout are very attentive ...it would be wrong to single anyone out ...but the pool guys do an amazing job. The breakfast buffet remains the best we have ever experienced

Beautiful hotel and fabulous staff

We have just returned from a 7 day holiday, it's really not what we expected at all and overall we feel very disappointed. It's all very mediocr and is not the luxury hotel that others talk about. The Room. Very dated, shower in the bath. Breakfast. It's chaotic, and you have to que just to be seated. On our first day we Queued for about 10 minutes and were then offered a table of 2, when there were 3 of us. Food itself was decent for a breakfast buffet. The restaurants. Terrible, just not good enoug, especially with the pruces they charge.The food is all about a 5 out of 10 and none of it was hot. In one of the restaurants we waited nearly 2 hours for our main, at this point it was 10pm so I sent my wife and son back to the room to get room service and I paid for the starter only and cancelled the main. Watch out for the bread scam, the come over pffering bread in all the restaurants and then charge you €3 per person on your bill, we are talking about a small stale bit of bread that is bearlt edible. Thankfull, we found a great Hotel just a 10 minute walk called The Tivloli Hotel and they had 2 excellent restaurants, The Beafh Club and The Japanaese, both outstanding with great service. We ended up walking there every day for lunch and dinner. The management team at Bahia really could learn a lot from The Tivoli Hotel in terms of food quality and service. If you expect good food and restaurant service don't bother with this hotel, you will be very disappointed.

We have stayed at this hotel several times We love the location right on the beach We found this time service had dropped around the hotel. With this I mean general cleanliness Food options are good although they expect long trousers in restaurants at night and this caused an issue. We usually eat out in the many surrounding restaurants. Decided to eat in one night, Wien my husband turned up they were so rude over his lack of trousers despite he was dressed more smartly than many guests. We would like to go back again but decided to wait until they sort themselves out so giving it a few years break

Phenomenal stay overall at the Gran Bahia Del Duque Villas! We had two villas next to one another with our family. Overall service, accommodation, and food/ drink was best in class. Restaurants were all exceptional. We will be returning again as a family next summer.