JOIA Salomé by Iberostar -Adults Only

This is not an adult only hotel and is way too expensive for the facilities. It is a small section of the large Iberostar Anthelia hotel. It shares a lobby and many facilities with that hotel. When you enter you are greeted by a large children’s play area in the Anthelia lobby. The Salome gym is tiny and there is one small pool bar for adults only. Shocking price for what you get. We politely complained to hotel and were offered a free late check out and a lunch at the pool bar. Nowhere near enough given extravagant prices. Better value hotels nearby.

Outstanding from start to finish. I rarely have a faultless hotel experience but this is the exception. The staff at Salome and in main hotel Anthelia are slick, charming and attentive, especially Vicky by the pool who always went above and beyond with her service and smiles. Rooms are beautiful and well maintained, the pool is a peaceful haven with comfortable beds, buttons to press for service and everything is thought out to ensure the most relaxing experience for the guests. Food is excellent and the position of the hotel right by the sea and promenade is probably the most enviable in the whole of Tenerife. If I could have given 6 stars , I would! Can’t wait to return.

We stayed here early December as a quick 4 day getaway. We hadn’t been away this time of the year so didn’t really know what to expect weather wise. Having previously been to this hotel for 10 nights we knew what to expect. It’s a very laid back vibe and perfect for a short break. We stayed B&B again as there are so many restaurants and bars within a very short walking distance. We opted for a priority location suite this time, which are situated on the top floor. The suites are quite good, with hair straighteners as well as hair dryer if you need them. Not as many toiletries etc as some hotels we’ve been to but all the stuff you need. The hotel was pretty quiet while we were there, so no problem with sun beds. The pool is 120cm deep and heated which suits my wife ! A shout out to the pool guy whose name I didn’t get but very friendly and accommodating. I would say most if not all the staff are very good. Especially the staff at breakfast. Always a smile and nothing too much trouble. My wife is Coeliac so needs to follow a gluten free diet. This was no problem here and the chef offered to make GF crepes for her too. Taittinger champagne complimentary at breakfast also, which is a nice start to the day. The view from this restaurant is also very good. You do have “butlers” who are there to help if you need anything. Jocelyn was ours and was available if we had any questions or concerns. We did have a problem with our transport being an hour early, however she managed to help with this problem. The odd cold drink and nibbles were offered throughout the day, which was a nice touch. Cava is also complimentary around the pool if that’s your tipple. We used to go into the Anthelia for evening entertainment. They have a different duo on most night in the lobby bar. A shout out to Ines who got to know our drinks order ! We would definitely return but for another short break as it is very quiet and laid back. It has many returning guests so not doing much wrong !

Exceptional service! The staff went above and beyond to make our stay unforgettable. Every detail was taken care of with care and professionalism. Highly recommended for anyone looking for a perfect holiday! And would definitely be going back!

The main thing that stans out about this hotel is the staff. They are always smiling and asking can they do anything more for you. From the pool attendant making sure your sunbed has clean towels and you're umbrella is positioned perfectly for you to the staff at the Lagarto pool bar who make sure you have anything you require from snacks to cocktails. It would be hard to single out anyone in particular as they have all been excellent. The suites are fantastic with perfect sea views and are cleaned twice a day. They also have a well stocked bar that is replenished daily as you use anything. The staff in all the restaurants are very attentive and is very fine dining. The only slight complaint I would have is the entertainment at night. They have two venues but both shows start and finish at roughly the same time. The shows finish shortly after 10pm which I feel is too early in the evening. I would definitely say this is the best hotel I have ever stayed at and would definitely return.