To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.3
Cleanliness4.4
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All reviews(120)
Positive reviews(25)
Reviews with photos/video(1)
Great location(6)
Negative reviews(2)
Guest007
Standard Double Room
Stayed in Oct 2024
Business travelers
1 review
3.5/5
Posted on Nov 16, 2024
I booked it for three night as I had some business in the area. Due to a recent bad experience with a budget hotel, i though might have a better value for the higher price. I was wrong. Very mediocre service, small room, funky odour, and limited amenities. For the anount I paid i expected a better value. Staff were helpful though.
Response from Property: Dear Guest, Thank you for providing us with some feedback on your recent stay. Please accept my apologies that your stay was not too your liking. I have passed this back to the housekeeping team to look into to make srue that this room gets sorted for the next guest. I am pleased to hear that the staff were helpful. I hope we can welcome you back in the near future and prove that this was just a one off event. Kind regards, James Massey Operations Manager
Guest User
Standard Double Room
Stayed in May 2024
Couples
11 review
3.7/5
Posted on Jun 24, 2024
I’ve stayed here before not a problem,but this time was terrible I stayed in the car park 1 hours thought they’d made a mistake on the booking the hotel looked like a demolition site no sign of entrance or reception very disappointing,gave me a disability room which I refused to stay in at a different hotel , I think the manager was Richard who helped us get a different room he was very friendly but the room was in lower ground smelling of sewage in hallway’s and damp in the room ,we both suffer with asthma and anxiety , all the lady staff was very polite and welcoming but I don’t want to stay here again
Response from Property: Dear Guest, Thank you for you review and taking the time to review us. I am sure you can appreciate that hotels do have to have maintenance and upgrade work to them. We try our best to make sure it is known to our guests where the hotel entrance is and will take your feedback onboard. I am saddened that you don't want to stay again as I am sure this was just a one of event. I have spoken to the team and made sure that we are making every guest experience a memorable one. Kind regards, James
Anonymous User
Standard Queen Room
Stayed in Oct 2024
Couples
8 review
4.7/5
Amazing
Posted on Dec 1, 2024
Good location lots of parking and a good breakfast
Response from Property: Thank you for taking the time to review us. I am glad you enjoyed the breakfast and there was plenty of parking available. I hope we can welcome you back soon. Kind regards, James
Guest User
Standard Double Room with Single Sofa Bed
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 4, 2024
Really enjoyed our stay loved the hotel and the service was great lovely staff and friendly service will definitely come back
Response from Property: Dear Guest, Thank you for your review and feedback. I am pleased that you enjoyed your stay and that everything met your expectations. I look forward to welcoming you back again in the near future. Regards, James
JAMIE
Standard Room
Stayed in Nov 2023
Solo travelers
43 review
3.7/5
Posted on Jan 30, 2024
Nice breakfast in the morning and free parking which was a nice change. I would stay again.
Response from Property: Dear Guest. Thank you for leaving a review and feedback. I am glad you enjoyed your stay and that we can welcome you back in the near future. Kind regards, James
Loh
Standard Room
Stayed in Jan 2024
Family
24 review
5.0/5
Outstanding
Posted on Mar 19, 2024
Great stay with the comfortable, clean and great location
Response from Property: Loh, Thank you for your review and feedback. I am pleased to hear that you had a great stay and that you found the hotel clean and comfortable. I hope we can welcome you back in the future. Regards, James
Ka60
Standard Double Room
Stayed in Apr 2023
Couples
4 review
4.5/5
Great
Posted on Jul 19, 2023
Clean tidy and cozy hotel. It matches everything described in the description.
Response from Property: Thank you for your review. Hope to see you again soon. James
Anonymous User
Standard Double Room
Stayed in Sep 2022
Couples
9 review
5.0/5
Outstanding
Posted on Oct 29, 2022
The hotel is in a really good location and is clean! The room is a good size and has everything you need from tea and coffee an iron and a hair dryer. The staff at the front desk are very friendly. The only problem I had was that every where in the hotel was very hot the room does have air con tho so once your in there it’s ok. We would stay there again
Response from Property: Thank you for taking the time to write a review, we hope to see you again in the near future!
Guest User
Standard Double Room with Single Sofa Bed
Stayed in Sep 2022
Travel with friends
7 review
4.2/5
Very Good
Posted on Oct 25, 2022
Perfect and convenient for a one night stay. Location right beside motorway and the room was clean and spacious. £5 parking a pain in all honesty but would recommend this hotel.
Response from Property: Thank you for taking the time to write a review, we hope to see you again in the near future!
Guest User
Standard Double Room
Stayed in Jul 2022
Family
4 review
2.5/5
Posted on Aug 31, 2022
Unfortunately this place has gone down hill somewhat. The staff on this occasion were not up to the usual standard that we have come to expect at this property especially as we are regular guests here. The health club which closed due to covid appears to be closed permanently despite this still being advertised on some 3rd party websites.. staff are definitely not as good as they used to be particularly when it came to demanding the £5 per day parking charge and the breakfast was not up to the usual expected standard. The only plus side now is the location which is a shame as it used to be a great hotel with really good facilities and some really nice people working here.
Response from Property: Thank you for your feedback. I am disappointed to read some of your feedback as we pride ourselves on the delivery of the service provided by the team here at the Holiday Inn Coventry. The pool closed prior to Covid occurring and as such, isn't related but apologies that you have seen this on any third party sites. If you do wish to discuss your comments further, please do contact our Operations Manager directly who will be happy to discuss this further with you. We really appreciate your feedback, Lottie
Tony
Standard Double Room
Stayed in Mar 2022
Couples
3 review
3.5/5
Posted on May 8, 2022
Fair enough only to stay for one night. Can’t expect more. But the cleanliness should be improved. The double bed is smaller than expected. Don’t know why there is no fridge.
Response from Property: Thank you for taking the time to write a review, we hope to see you again in the near future!
Yorkshire visiting
Standard Double Room
Stayed in Jun 2022
Family
14 review
5.0/5
Outstanding
Posted on Jul 16, 2022
Great stay, friendly staff and clean hotel. Good location!
Response from Property: Thank you for taking the time to write a review, we hope to see you again in the near future!
Guest User
Standard Queen Room
Stayed in Dec 2022
Business travelers
142 review
5.0/5
Outstanding
Posted on Feb 8, 2023
Ok but boring
Response from Property: Thank you for taking the time to write a review, we hope to see you again in the near future!
Guest User
Standard Double Room with Single Sofa Bed
Stayed in Jul 2024
Family
25 review
5.0/5
Outstanding
Posted on Aug 22, 2024
There is a supermarket and coffee shop next to it, which is very convenient. The room is very quiet and OK.
Original TextTranslated by Google
Response from Property: Thank you for your review. I hope we can welcome you back again soon. regards, James
Anonymous User
Standard Double Room with Single Sofa Bed
Stayed in Jun 2024
Family
9 review
5.0/5
Outstanding
Posted on Jul 26, 2024
The room is big. Parking is free. There is a supermarket next to the highway. The bacon for breakfast is delicious.
Original TextTranslated by Google
Response from Property: Thank you for your review. I hope we can welcome you back again soon. James