Hotels near Riley Square, Coventry

Really had high hopes at first glance this hotel has so much promise, being from Coventry originally I'm so glad this iconic building has been transformed and I will say it's been done well in parts however the reason for my star rating is the following. I'm on my second night of two and sadly had to move rooms. I had Room 27 first walk in was a huge Big Double you could easily use this as a family room it was that spacious, the downside and I would soon find out is this room is a connecting room and unfortunately I had very loud neighbours to which let's say I could hear everything. I'm also not the only person too mention this on their reviews. I had to complain about the noise during the night and again in the morning. Room 27 I sadly also found the bed far too soft and had around four hours sleep. Worth a mention that Room 27 over looks the courtyard and again I found that to be quite loud. I'm already feeling drained having travelled 1000's of miles to attend a family funeral. I'm now in Room 315 and what a let down. This is not a Big Double. It has the same lovely touches that go into detail of the hotels history however the room is so small. It's not a connection room and is a corner room which is one thing. I've tried to sleep and can't again the bed is not to a great standard honestly I find premier inn have better quality beds and if it wasn't booked I would of happily of gone there tonight. Upon check out I'm going to ask for a 50% refund and won't settle for less as having no sleep goes along way for anyone during any hotel stay. I would rate the breakfast as 3 / 5 i t was nice enough but nothing special. The staff are friendly enough but sadly with no sleep and some rooms not what you think your getting ie Room 315 is definitely not a Big Double I do feel sold out and I'm just disappointed and drained. Dreading my journey home tomorrow now with no sleep. I will add sense writing this as I booked through a third party and raised my complaints I was spoken too on the room phone by a Manager who had informed me my third party had spoken too them and wanted to know what my complaint was. Once I informed them of the noise and bed quality of both rooms ie the beds they snapped down the phone to me that this is a new hotel and the beds are new. They wouldn't be issuing a refund and basically my complaint was shot down. I have worked for over 25 years in the hotel trade even owning my own business of running successful hotels and bnbs. None of my staff would speak down to a customer in such a manner. They did end the call with see how I get on if I can sleep and speak to them in the morning however my mind is made up. This hotel is being run by monkeys who couldn't manage to peel a banana, let alone run what is meant to be a 4 star hotel. It's a 3 star over all at best with no pool, the poor quality of beds,lacking an average breakfast, is not that of any four star hotel I have been at or run successfully. Thankfully my third party are not i

Upon arrival I had major reservations about what I had booked. The photos on the booking site were nothing like what I was seeing. The car park was nealry rubble and the surrounding grounds were poorly kept. Reception was quite grand in appearance but that's the only good point this hotel has going for it. For the size of the place there is hardly any staff. The room I had booked wasn't available now so given another. Waking down the hallway I could see the carpet littered in stains, absolutely filthy Room was very dated and the furniture was a collection of random bits, our coffee table was missing a leg and was proped up by a chair. Some old 5 pin plug sockets by the beds for the lamps. Bar area was also tired in appearance although staff were very friendly. The whole place needs a major overhaul.

Room was clean and tidy, good value for the money. A good variety of TV channels and free WiFi, you can purchase films at £3.50 each but the selection could be bigger, and in this day and age I think £3.50 to watch a film is a but steep. Was surprise I had to pay for parking when I arrived at the hotel, a token should be given to guests for free parking. I could of driven straight out of the parking area as the barriers were not working, which the hotel knew about but still wanted me to pay the £6.50 for our overnight stay. Hotel reception, bar and restuarant was nice and modern but we only had one drink in the bar due to the prices, Pint of Heineken and half a coke was just under £8, so being just a 5 min walk into the town centre and 2 local pubs just a minutes walk away, we decided to eat out and drink out, saving ourselves a lot of cash. I'm happy to pay good money for good food, but the prices for food were just too high for a hotel restuarant, and nothing on the limited menu that my 13 year old daughter liked. This is a large hotel, so I think it would be good for management to extend there food menu for family's and at reasonable prices, even if it's just the bar menu. Opposite the hotel there are numerous outlets, restaurants, take away pizza, kebabs etc. Hotel is in a great locations. If you like playing pool, there is a Rielys pool bar 100yards from the hotel. Would I stay again? Yes I would, staff were friendly, hotel was clean, had a good night sleep, bed was comfy, shower worked fine, large TV, great location, local shops outside, walking distance into town, my only issue really, was that we had to pay for parking at the hotel, to stay at the hotel, I personally don't think that's ok.

The hotel arranged for me a room with barrier-free facilities, which was not very hygienic and made us uncomfortable. There is no air-conditioning in the room, only a fan. The UK is a bit unbearable when it encounters a severe summer.

A spotlessly clean room, in an excellent location, within easy access to Coventry & Warwickshire. This was our first time staying here, so the peculiarities of having no one on site, was a little daunting prior to arrival, but the information we received ensured there was nothing to worry about. The access code allowed easy entrance to the building and our room (room 7) was spacious and spotless. There is ample parking in front and at the rear of the property and we found everything to our liking. One special mention needs to be the ease of access in to Coventry from here, with the route through the new ”JLR access road” meaning that there is no need to go on to the busy A45 at all, as it brings you out at the London Road, so the CBS Arena and City Centre are easily accessible, as is Kenilworth/Leamington & Warwick plus Rugby and the M45 is only 15 minutes drive. All in all we were really pleased to have found this little gem, with a couple of pubs & restaurants within walking distance, it is very good value for money.

I genuinely can’t get my head around the dreadful reviews about this place. I booked it through ***********, because it looked pleasant enough, and got it at a fantastic price of just £35 for one of the small pods. The night before I arrived, I discovered the terrible reviews and panicked. I called the venue on the day, expressed my nervousness and pleaded that they double check everything was okay. Whether they did that and that is why I had a good day, I don’t know, but I can hardly fault it. The pod itself was very small, but the bed was perfectly adequate for two people, although I was on my own, with a decent television with excellent reception and superb fast Wi-Fi. The pod was clean and tidy, as was the washroom in the adjacent pod. This is allegedly a shared facility, although I didn’t encounter anybody else during my stay. There was a very busy activity happening over at the conference centre, and I’d be lying. If I said I couldn’t hear some of the music and shouting. But it’s a conference centre. What do people expect? And it wasn’t exactly ruining my evening, I came to spend the night in a Pod outdoors, not a lodge in the middle of the Lake District. The lady on reception, who I spoke to when I rang earlier today, and who also met me when I arrived, was absolutely delightful, confirming she had only recently joined the company, but was clearly dedicated and very professional. I will definitely stay again

The room is very good and clean, there is no elevator, the room corridor is the same as the maze

Stayed for a couple of days whilst we visited local historical sites. Room was excellent as was the pool and general facilities. Was surprised the bar evening menu is the same as the main restaurant - seems little point in not availing oneself of the restaurant since it is much nicer and costs nothing more! Many thanks to the bar staff (who sang happy birthday) and Rieann and Ionda in the restaurant for their friendly service.

From the moment we checked in we found all the staff friendy greeted with smile and eye contact, the room was spotless we ate at the hotel in the evening took advantage of the 3 course set meal deal that was good value.Breakfast was very good plenty to choose from. We used the complimentary transfer to the airport and again the driver was very friendly and helpful . Overall a great stay and will be using this hotel again in September.

Title: fantastic staff, comfortable stay Reception: Liz at reception was fantastic and Helen at breakfast was informative made great suggestions on where to visit historical sites. Room / facilities: Room number 19 is on the ground floor and is clean. The room consists of 2 single beds, desk, chair, iron and board, stand shower (no tub) in the bath room, desk and chair. Self control air conditioning with a window that opens about 5 cm. The room does not have a fridge. Although we had to change rooms due to plumbing issues, our second room was very functional and comfortable. Parking: This is available at an additional £3.50 per night cost, car registration must be provided at check in. Whilst there are plenty of parking spaces, a car is required to get to the hotel, resulting in the spaces filling quickly. Wifi: Complementary and good speed. No validation or password required. Breakfast: The buffet breakfast is from 6.30am to 9.30am and consists of cereals, yogurt, breads (to toast) jams and spreads, fresh fruits, pastries, eggs, bacon, baked beans, sausages & harsh browns, juices, tea /coffee. Staff are very attentive to remove plates and refill food items. Nice touch having a staff member come around during breakfast offering sweet pastries. Conclusion: Centrally located “base”hotel for day trips to surrounding towns or Warwick town. Very nice staff, with a Mcdonalds outside your door step. Letdowns: No fridge, inconsistent room features. Location / Nearby: Warwick town is a 5 min drive. Other nearby towns are 10-20 mins drive away.