3-Star Hotels in Cozumel

PROS: This is the best beach and ocean location and the main reason we chose this resort. Employees work hard - some are very friendly and helpful, others keep more to themselves but are happy to help if asked. The ocean water is divine - crystal clear and abundant with life and an ecosystem that you can explore for hours! The hotel grounds are well kept, the pools are lovely, there is fresh cold drinking water available at many sites on the resort. The lobby is comfortable. CONS: Food - there is so much waste because of taste and quality especially in the only a la carte restaurant. They try too hard to impress with appearance, while the flavor and quality is awful. We tried so hard to like it. They Serve a spaghetti with a liquid tomato juice they call a sauce, and serve it to hotel guests! Stick to what you know - Mexican food made well, made with local ingredients using traditional recipes! Why try to serve a pasta carbonara when they clearly don't have a clue what that even is - and every dish that uses cream - and there are many, has this artificial sickening flavor about it, what a shame! If they could just tweak and understand that guests deserve to eat decent food, everything else would be great. ROOMS: dated but clean. They have many rooms with very old and dirty fold-up couches. Replace the couches that belong in the garbage, not in guest's rooms, it isn't a big deal, but will show respect to your guests. AIR CONDITIONING: very controlled and never gets cold. Hotel can lower the temperature by at least two degrees and provide much comfort. BUFFET: Repetitive and low-quality food. If you make it repetitive, at least stick with quality and local specialties so that the guests can enjoy some authentic Mexicans cuisine. BIRDS: This is a problem. Allowing vultures to enter your buffet restaurants to eat and defecate where they want is not acceptable! At night, so many mosquitos - we could not eat there. Find a way to enclose the buffet resto. add air conditioning, eliminate the BIRDS and MOSQUITOS and your guests will be in heaven. END note: this hotel capitalizes on their location which is ideal, but they could so easily tweak a few details and improve guest experience by 100%.

At the time of making the reservation we had the information that we would stay in a room with a king size bed, however, at the time of arrival the room they gave us was one with two beds, when we made a comment to the receptionist, she told us that the reservation information was only a request and that he could not change our room because one like the one required was not available and that the rooms with those characteristics at the moment would have an extra cost. The waiters are very friendly, as well as the bartender and the facilities are very nice, the entrance to the sea is a surprise and the pools with sea water that the hotel has are exquisite.

Had a great time at this hotel Location is a five minute walk from ferry pier. View is amazing from our ocean view room upgrade well worth the money for sure watching the cruise ships dock right in front of us was really cool. Free breakfast buffet was excellent in mornings. Nice chairs around small splash pool were nice also little bar there at pool area. Spent the day there one day watching all the action in the ocean in front of us. All the employees were very nice and helpful. The price was good for the location of this hotel. We really like all the elevators in building . Also has a 7-11 store located under hotel open 24/7 so handy. Would highly recommend this small hotel looking forward to staying there next time

Good staff, they have a snorkel and diving area part of the hotel. The food is 5 starts ! We took the all inclusive deal for 42 dollars. Worth it! The only thing was the jacuzzi, kids were not allowed but there were some small kids swimming there so it wasn’t relaxing enough, they were also eating there ! Apart from that everything was excellent.

Excellent place, maybe there is a little variety in the food but what they have is still very delicious

With a stay at Suites Turquesa in Cozumel, you'll be near the airport, within a 5-minute drive of Punta Langosta Pier and Maya Heritage Monument. This beach hotel is 15.6 mi (25.1 km) from Xplor Theme Park and 16.1 mi (25.9 km) from Xcaret Eco Theme Park.Relax on the private beach or enjoy other recreational amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 19 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include free tea bags/instant coffee and portable fans, and housekeeping is provided on weekdays only.

My first time in Cozumel so I wasn't sure what to expect. The water is beautiful. Our room was ok. Our only issue was we had to ask for toilet paper all the time. They never left any when they did the room. I think Angie did our room though and did a great job. When the boats came in, they kind of overtook the pool and beach area. And with that I feel like the staff walking around asking about drinks,ignored us more. The food was just ok. I ate a lot of bacon. My favorite thing there was Roger. The activities guy. He was the best. So helpful and so very nice. He joined us for games. Always came up to see if we were ok and greeted us with a hug. We all could've taken him home. Arie was great also but I can't say enough good things about Roger. Just loved him.

Initially, I hesitated to rate VLA 5 stars because I would not consider it a luxury hotel. The property is a bit old but well-maintained and attractive. Rooms are basic but clean and functional. We had a bit of an issue with tiny ants but I think you would find it difficult to find any place like this in Cozumel that did not. I also was put off initially by the booking process. All my communication was through What’s App and I was requested to make a deposit using PayPal to a personal account. I never received any booking confirmation by email. Not a typical reservation process but all was above board and check in was flawless. In the end, I rated five stars because of the value and the friendliness and helpfulness of the staff. David at the front desk made sure we were settled and had everything we needed. Drinking water? A five-gallon jug showed up in our room within the hour. Extra bed? Set up by check-in. Extra towels? Sure! I wouldn’t hesitate to stay here again as a cost-effective, comfortable alternative to the larger resorts.

Located in Cozumel, Villablanca Garden Beach Hotel is within a 15-minute drive of Punta Langosta Pier and Playa Mia Grand Beach and Water Park. This resort is 14.6 mi (23.4 km) from Ferry to Cozumel and 16.7 mi (26.9 km) from Xplor Theme Park.Relax on the private beach or enjoy other recreational amenities such as an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless internet access, concierge services, and a communal living room.Take advantage of the resort's room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.Stay in one of 50 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include complimentary bottled water and blackout drapes/curtains, and housekeeping is provided daily.

Located in Cozumel, Allegro Cozumel All Inclusive is on the waterfront, within a 15-minute walk of Nachi Cocom Beach Club & Water Sport Center and Paradise Beach. This all-inclusive property is 0.9 mi (1.5 km) from Mr. Sancho's Beach Club and 1 mi (1.5 km) from Playa Mia Grand Beach and Water Park.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 5 outdoor swimming pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at one of the property's 5 restaurants. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.Make yourself at home in one of the 234 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.