The Richard Onslow

Recommended Matress wasnt the comfiest but room was beautiful. Overlooked high street so some noise. Pub is lovely and very popular. Wish is was my local.

Confrotable stay at the Richard Onslow A very comfortable 2 night stay, no major gripes at all - service and food was very good.Bar was quiet come bed time - some furniture could do with upgrading but thats a minor point given it was a great place to stay with easy access for Surrey Hills and South Downs.

Excellent pub Last minute night away, booked with 24hrs notice. Lovely pub with rooms, staff really friendly, pub had a good atmosphere and good drinks. We had dinner in the Eatery and again the staff were amazing, nothing too much trouble and clearly knowledgeable. The food was delicious and served timely with a smile. We were in an accessible room which if I’m honest was tired, ample for a last minute night away but could definitely do with a bit of TLC. Bed comfy, and amenities all working. We didn’t stay for bfast as were up and out beforehand so can’t comment. The only negative comments I’d make which aren’t necessarily any one person’s fault but something to bear in mind an definitely not a reflection on the individuals who work there. Outside the door for room 8 there is a bright florescent light which illuminates through the window in the top of the external door (I would suggest a thicker fabric there). The disabled alarm light flickers red which is a bit irritating especially for a light sleeper like me! And lastly the room is right next to the kitchen so if you sleep before 10pm you may have to find a way to drown out the kitchen sounds as it seems to echo through the double door corridor internally, but I will add by 11pm this had abated :)

Great Hotel Always a pleasant place to stay. Great restaurant, comfortable bar. Free onsite assigned parking. Excellent and attentive staff.

Good service but not a great play to stay. Service on check in was good, staff were very welcoming and friendly. Toilet in the room did not flush, had to remove the lid to flush. Bed uncomfortable and mattress poor quality and far too hot. Pillows were very thin and flat, offering no neck support at all with no spares or alternatives in the room. Room was above the main bar area which was extremely noisy until it cleared at the end or the night. Patrons were allowed to smoke in the outside seating area which drifted up into the bedrooms above. The shower ran cold for about 5 minutes before the warm water finally came through. Breakfast was included and was very average. To be fair none of this was reported as it was a brief one night stay. That said I would not stay here again.

Excellent staff Excellent staff who looked after us really well - bar and dining room