Top 5-Star Hotels in Cuenca

The Hotel Boutique Santa Lucía is a former 19th century colonial house, so the facilities blend the luxury and charm of an old house with the comfort of the 21st century. Hotel staff deliver outstanding service at the front desk, restaurant and bar. I highly recommend this hotel, in the heart of Cuenca.

Superb smart city hotel with good facilities and decent size rooms with all you need. Clean and polished look. Perhaps could do with a few more decorations in the room. Heater was great at drying wet clothes. I do miss curtains at hotel windows but black out blind works very well. Nice rain shower too. Hotel is close to a shopping centre as a bonus. Good location to visit Cuenca centre as well as out of town highlights. Excellent 10th floor pool and jacuzzi. Plus steam and exercise room. Great views of the city from here. Restaurant not big but people spill out to the seating area just outside near reception. Nice big breakfast selection as well as evening meal. Bar is small ish but has all you need. Seating nearby. Be good if bar was away from the main doors but not end of the world. Good views of the city on this level too. Pleasant and helpful staff.

After a stressful drive from Guayaquil, we arrived to friendly, welcoming staff, delicious snacks, and hot tea. In our room there was a personalized card from the general manager and a beautiful spread of desserts. The hotel also went out of their way to accommodate a playpen and blanket for our 7 month old which she surprisingly slept amazingly in every night. We were able to see the river from our window which was very peaceful. The hotel is very quiet and relaxing. Although it was a short trip, we truly enjoyed our stay at Oro Verde Cuenca and are already planning our return!

The hotel is exquisite and elegant, the room is small, but it makes people feel comfortable. The location is in the center of the old city and it is convenient to go anywhere. It fits the city atmosphere of Cuenca!

Left Zahir hotel just a few hours after checking in. The staff although friendly and smiley, even hospitable, is absolutely abandoned by management and let them to tackle maintenance issues improvising and making up excuses for the collapsing infrastructure of the hotel. NO HOT or even Warm water!!! That’s right l, the 4 star hotel had issues with their water heating systems and for a couple hours they were givings a run a round and not directly telling us that we checked in for our 13 night stay at a hotel advertised as one if the best, which really deliver one of the worst. Again, the staff tried their best, I must mention Santiago, who when out if his way to make our family comfortable, and yet, in the absence of a manager on duty, at a hotel occupied to full capacity, NO MANAGER or duty. Do not pay Zahir this much money for even a night. You will be sorry.

A stay at Mansión Alcázar Boutique Hotel places you in the heart of Cuenca, steps from San Cenaculo Church and 4 minutes by foot from Church of Santo Domingo. This upscale hotel is 0.2 mi (0.4 km) from San Sebastian Plaza and 0.4 mi (0.6 km) from Convent of the Assumption.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).Enjoy local and international cuisine at CASA ALONSO, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7 AM to 10 AM.Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Cuenca? This hotel has 452 square feet (42 square meters) of space consisting of conference space and 12 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Stay in one of 19 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bathrobes. Conveniences include phones, as well as safes and desks.

With a stay at El Dorado Hotel, you'll be centrally located in Cuenca, steps from Calderon Park and within a 5-minute walk of New Cathedral of Cuenca. This hotel is 0.4 mi (0.7 km) from Plaza Rotary Market and 0.5 mi (0.8 km) from Río Tomebamba & Calle Larga.Be sure to enjoy recreational amenities including a sauna and a 24-hour fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a banquet hall.Enjoy Asian cuisine at Goda, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily.Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 52 guestrooms featuring minibars and LED televisions. Your memory foam bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

With a stay at ITZA Hotel Boutique Internacional in Cuenca (Downtown Cuenca), you'll be steps from Calderon Park and Church of Santo Domingo. This upscale hotel is 0.4 mi (0.6 km) from New Cathedral of Cuenca and 0.4 mi (0.7 km) from Esqueletologia Museum.Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include wedding services and a communal living room.Satisfy your appetite with local and international cuisine at SANTO PLACER, one of the hotel's 2 restaurants. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 10:30 AM.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request).Make yourself at home in one of the 16 individually decorated guestrooms, featuring minibars and Smart televisions. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers.

Located in Cuenca (Downtown Cuenca), Hotel El Conquistador is a 3-minute walk from Calderon Park and 12 minutes by foot from Puente Roto. This upscale hotel is 0.9 mi (1.5 km) from Pumapungo Archaeological Park and 1.1 mi (1.8 km) from University of Cuenca's Orchid Garden.Make use of convenient amenities such as complimentary wireless internet access, concierge services, and an arcade/game room. Additional amenities at this hotel include wedding services and a television in a common area. Getting to nearby attractions is a breeze with the area shuttle (surcharge).Enjoy a meal at Three Ships or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Meet other guests and eat at the complimentary reception. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cuenca? This hotel has 118 square feet (11 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Make yourself at home in one of the 42 air-conditioned rooms featuring Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.

With a stay at Hotel Yanuncay in Cuenca (Cuenca Historic Center), you'll be steps from Plaza Rotary Market and 3 minutes by foot from Civic Plaza. This spa hotel is 0.4 mi (0.6 km) from Esqueletologia Museum and 0.5 mi (0.9 km) from New Cathedral of Cuenca.Take time to pamper yourself with a visit to the full-service spa. Additional features at this hotel include complimentary wireless internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).Stop by the hotel's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. A complimentary English breakfast is served daily from 7 AM to 9:30 AM.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).Stay in one of 30 guestrooms featuring flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.