"Very good, will come next time"

"Excellent location, very clean, and most importantly, great service with a 24-hour reception."

"Everything was excellent, the breakfast was super varied and delicious. We will definitely return."

"It is a very nice place, and the first attention."

"What a gorgeous boutique hotel! Meticulously restored with all period detailed preserved - making the guest rooms and public spaces oh so atmospheric and beautiful. Breakfast each morning is very generous and super delicious, a real treat worth getting up for a bit early to enjoy at leisure. I also very much appreciated the team at the reception. Super friendly and super helpful and always looking out to provide the best service and hospitality to guests. Location is also fabulous, walking distance to the old town center - you step out and you are right in the middle and a short walk to all sights. Highly recommend, and hope I'll get a chance to stay at Itza again."

"Great experience. Very professional staffs and smile on face.."

"The hotel is very comfortable and comfortable with a small attention that makes you enjoy. The hotel is very friendly and helpful. The location of the hotel makes it easy to visit the city centre walking."

"Breakfast was average"

"Gran Columbia Suites was fantastic! My boyfriend and I traveled to Cuenca for what many would call a "dental" vacation. I needed a crown. He required more work. Since I'd been to Cuenca once before, I had seen the Gran Columbia and knew it would fit our needs for a stay of at least 17 nights. We stayed in a Jr. Suite which had no windows to the outside streets but windows to the interior courtyard. It was very quiet. The suite had everything we needed: a kitchen with refrigerator, gas cooktop, sink and eating area. The living area was comprised of a sofa and entertainment center with television - which provided plenty of English language programs. The bathroom shower always provided plenty of hot water and the separate toilet area was surrounded by obscured glass. The bedroom had plenty of storage, a small safe and a comfortable bed. In a small area just off the lobby is a 2 washer, 2 dryer laundry. The machines are free to use for guests. While waiting in the lobby for your laundry to finish, step through a door to an adjacent panderia for pastries and coffee. Be sure to get there early as this panderia sells out quite quickly. It's that good! Besides the great proximity to Parque Calderon in the center of Cuenca's Historical district, probably the best thing about Gran Columbia Suites is the staff. We arrived late in the evening and were allowed entry by an on-duty security guard. I'm so sorry that I don't remember his name, Matteo assisted us with many of our needs, telephoning for taxi service, arranging for our trip and guide (Gustavo) to Ingapirca, arranging an appointment in Banos to Piedra de Agua for thermal baths and much more. Sophia was also another superb team member of Gran Columbia Suites. She also assisted with taxi service and helped us when needed. Isabel, the General Manager, has a great team. Her enthusiasm and love for the property is quite obvious. We will be returning in September and look forward to our stay in the beautiful city of Cuenca and seeing the same wonderful people at Gran Columbia Suites."