East of Huiquan Square, South Ring Road, Pingcheng District, Datong, Shanxi, ChinaView Hotel Details
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Hua Lu Hotel Guest Reviews
4.9/5
Perfect
2133 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
This is an amazing hotel with a service mindset ingrained at all levels of the hotel employees... From the management, to the front desk, to the house keeping staff, to the restaurant staff.... All had the desire to serve and make the guests feel at home and wanted. The amenities and the rooms in the hotel were top class.
Stay in this Hotel if you are visiting Datong.... You will never regret it....
Response from Property: 尊敬的賓客:您好,感謝您對我們的肯定,為了給您提供更加細緻周到的服務體驗,我們酒店每天都會對員工進行服務方面的培訓,讓追求卓越的您即使在旅途中也會有如在家般的舒適與便捷。滿意只有起點、沒有終點,我們會用真心、誠心、愛心期待您的下次光臨。祝您天天好心情! Hedy 馮華 OTA服務經理
The hotel is super sweet, they provided the daily fruits everyday. They also have a self service laundry. Good location as nearby has good foods around.
Response from Property: 尊敬的顧客:您好,我們目標是為客人提供舒適的入住環境和最佳服務,非常感謝您的認可,希望下次可以為您提供更高水準的服務,爭取獲得您的五分好評,歡迎您再次光臨!Hedy 馮華 OTA服務經理
Guest User
Comfy Smart Room (Double Bed)
Stayed in dec. 2023
Travel with friends
21 review
5.0/5
Outstanding
Posted on 31. dec. 2023
Best hotel we stayed in during our 3 weeks travel in China. Staff was friendly, room was well equipped and comfortable, and breakfast was good. No complains.
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has its reasons for people to miss it, every season has its scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Xiaolu will be the warmest and most unique one in your memories! Come back to Hualu often and wish you well! Hedy Feng Hua OTA Service Manager
Guest User
Comfy Smart Room (Double Bed)
Stayed in dec. 2024
Other
5 review
5.0/5
Outstanding
Posted on 8. dec. 2024
Clean and comfortable, good service attitude, and a daily fruit plate. When I came back, I found that the staff had cleaned the place and arranged the chargers. Free parking, the restaurant environment and taste are also good, and the millet porridge for breakfast is super delicious. Good reviews!
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Response from Property: 尊敬的賓客: 您好!非常感謝您對我們酒店如此的青睞和喜愛!前進的腳步永不停歇, 為了您的信賴,我們將更加堅持不懈,花鹿酒店永遠屹立於這個城市,等候您的來臨!不見不散哦!祝:笑口常開^_^! Hedy 馮華 OTA服務經理
Sukerzhang
Comfy Smart Room (Double Bed)
Stayed in nov. 2024
Couples
19 review
5.0/5
Outstanding
Posted on 19. nov. 2024
I came to Datong for a trip and booked Hualu Hotel for more than 300 yuan a night.
I thought this price for a 4-star hotel was quite cheap, but after checking in, I realized that it was a great value.
Whether in terms of rooms, hardware facilities, services, or breakfast, it is comparable to many five-star hotels. At the end of the checkout, the hotel also gave me homemade cakes (I recommend that the cakes for the hotel breakfast should be baked by themselves, and the standard is very high)
I will probably book this hotel next time I come to Datong.
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Response from Property: Dear guest: Hello! Thank you for your trust in Hualu Hotel! Thank you for your generous praise and strong recommendation! It is really hard to leave Hualu. I hope Hualu is your most beautiful and warmest home in Datong. Please remember to come back often when you have time! Hedy Feng Hua OTA Service Manager
A hotel that exceeded expectations. The room was clean and sanitary, and the hot pear soup and welcome fruit were very warm. When checking out, the hotel also provided us with delicious snacks. The hotel staff was very enthusiastic and felt at home! I will patronize again next time!
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Response from Property: 親愛的賓客:感謝您選擇花鹿酒店,您的認可與支持是我們動力的源泉,花鹿酒店的每一位員工都將再次以優質的服務來為您帶來賓至如歸的體驗和美好回憶,期待您的再次光臨為酒店帶來的蓬篳生輝!Hedy 馮華 OTA服務經理
The room is clean and tidy, the toilet and bathroom are separated into dry and wet areas, and someone cleans it every day. There was a problem on the night of check-in, which was solved in time. The breakfast is also very rich. The only regret is that pets are not allowed. A souvenir was also given when checking out in the morning
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Response from Property: Dear guest: Hello! The stream flows slowly, and time is soft. Thank you for your support. We will continue to provide the same good quality and more perfect service as always. Thank you for your support and love. We look forward to your visit again and wish you a happy day! Hedy Feng Hua OTA Service Manager
The hotel deserves the 4.9 rating from Ctrip, which is definitely not fake. It has good hygiene, considerate service, free parking, and pear juice and fruit yogurt are delivered every day. I will stay here again next time I come to Datong.
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Response from Property: 尊敬的客人:感謝您首選花鹿酒店,我們始終相信一個企業的良好口碑是靠每一位賓客的真誠推薦,很高興得到您的認可,也期待與您的再次相遇!Hedy 馮華 OTA服務經理
We traveled in November during off-peak hours, and Hualu amazed and surprised us. The front desk and restaurant staff were very enthusiastic. The room was spacious, with dry and wet separation, the breakfast was rich and exquisite, and the layout and design of the entire hotel was elegant and full of details. We originally planned to stay for only two nights, but stayed for another night. 5 points for praise!
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Response from Property: 尊敬的賓客:您好!感謝您選擇花鹿酒店,再多的廣告,不如大家的口口相傳,我們向來重視口碑宣傳,更加重視每一個客人的切身感受,衹要您來到酒店,就是我們的貴客, 我們願意盡最大的努力,讓您的大同之旅變得輕鬆愉快順心,期待您以及您的家人再次光臨,感受花鹿酒店不一樣的風采。祝:一切順利!Hedy 馮華 OTA服務經理
The hotel for watching deer has good reviews, and the price is very cost-effective in the off-season. After checking in, the experience is really good. The hotel is very new and very clean. There are fruits and pear soup every day. The children's clothes are folded. The included breakfast is also good. Biscuits are also given before leaving. In short, I am very satisfied and recommend it👍
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Response from Property: 尊敬的賓客:您好!感謝您對花鹿酒店的信賴!更感謝您的不吝誇獎與強烈推薦!真是愛在花鹿難以離開,希望花鹿是您在大同最美、最温暖的家,您也記得有時間常回來看看喲! Hedy 馮華 OTA服務經理
Very rich hotel breakfast, from staple food to vegetables to fruits, I am very satisfied
The vegetarian and meat stewed noodles are delicious👍
The hotel is a little noisy on the road side. I contacted the front desk and changed to the side close to the community. It was very quiet
Fruit yogurt is delivered every day
The only drawback is that there is no refrigerator in the room
Overall, it is a good review
The best experience of this trip to Datong is staying in the hotel
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Response from Property: Dear guests: Thank you for choosing Hualu Hotel. We are well aware that the hotel still has shortcomings in many aspects. We will continue to work hard to continuously improve our guest room products. We believe that we will continue to develop and innovate and better meet the needs of customers in the future. Thank you again for your visit! Hedy Feng Hua OTA Service Manager
The hotel environment is good, there are many restaurants around, but most of them open at 5 o'clock. It takes more than ten minutes to reach the city wall and the railway station by taxi. The hotel has complete facilities and is clean. The hotel staff has a strong sense of service, is warm and thoughtful, and provided us with welcome fruits and pear juice. I will stay here again next time I come back.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好,感謝您對我們的肯定,為了給您提供更加細緻周到的服務體驗,我們酒店每天都會對員工進行服務方面的培訓,讓追求卓越的您即使在旅途中也會有如在家般的舒適與便捷。滿意只有起點、沒有終點,我們會用真心、誠心、愛心期待您的下次光臨。祝您天天好心情! Hedy 馮華 OTA服務經理
Guest User
Elegant Business Double Bed Room (Smart Guest Control, Projection)
Stayed in okt. 2024
Family
2 review
5.0/5
Outstanding
Posted on 26. okt. 2024
Hualu Hotel is very satisfactory in all aspects! The hotel environment and atmosphere are very good. Whether it is the lobby corridor or the room, it is full of artistic atmosphere. The room is large and clean, with good details and a good view. Mingtang Park is opposite downstairs, and you can see the ancient city. The room has Xiaodu, smart toilet, automatic curtains, etc., which are very smart; the service is also very good. There is fruit yogurt pear soup every day, and the breakfast is also very rich, with freshly ground coffee. The homemade bread and desserts of the hotel are delicious. The transportation is also very convenient. It takes ten minutes to get to the ancient city and half an hour to get to Yungang Grottoes. There are also many places to eat around. Longjuxiang is just a few minutes' walk away, which is much more cost-effective than living in the ancient city. The most powerful thing about this hotel is the delayed check-out. The front desk lady delayed it to three o'clock when I didn't get back at two o'clock. She also gave me small cookies when I checked out. It's just perfect! I will definitely stay in Hualu next time I come to Datong!
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6/9
Response from Property: Dear guests: Thank you for your support and company to our hotel, and for taking pictures to record our moments. Hualu Hotel is located at the junction of the new and old cities of Datong City, close to the Northern Wei Mingtang Park, and across the river from the Yudong New District. It has a superior geographical location and contains the bustle and convenience of the city. The hotel adheres to the traditional Chinese concept of "deer means fortune" and the hotel's humanistic care of "guarding this moment for you". Hualu Hotel uses deer culture as the main line of brand guidance. From hardware facilities to meticulous service, the ultimate pursuit is everywhere to provide guests with a comfortable experience, thus creating a hotel with deer culture as the carrier, protection as the core, and comfortable feeling as the theme. In Hualu, comfort is a culture! What we provide is a comprehensive and comfortable experience covering all aspects from body to mind. I hope Hualu is your most beautiful and warmest home in Datong, and you remember to come back often when you have time! Hedy Feng Hua OTA Service Manager
Taozierer
Elegant Business Double Bed Room (Smart Guest Control, Projection)
Stayed in okt. 2024
Couples
5 review
5.0/5
Outstanding
Posted on 22. okt. 2024
This hotel is very comfortable to stay in. It is much more comfortable than other hotels in Beijing at the same price. The breakfast is also very hot. The hotel delivers fruit yogurt and pear soup every day, which is great. The service is very good. It is very convenient to drive to various places to eat in the Drum Tower. It is recommended to stay here. It is 5-6 minutes away from the Mingtang of the Northern Wei Dynasty. After dinner, go to the Mingtang for a walk and drive back.
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6/7
Response from Property: Dear guest: Thank you for staying at Hualu Hotel. We are glad to see your good comments on the hotel's location, hygiene and service quality. Hualu Hotel takes deer culture as the main line of its brand. From hardware facilities to meticulous service, it pursues the ultimate in providing guests with a comfortable experience, thus creating a light luxury hotel with deer culture as the carrier, protection as the core, and comfort as the theme. In Hualu, comfort is a culture. We sincerely look forward to your stay again and providing you with a better comprehensive comfort experience! Hedy Feng Hua OTA Service Manager
Fubaomamaliudada
Vibrant Precision Double Bed Room (Smart Guest Control, Projection)
Stayed in okt. 2024
Family
21 review
5.0/5
Outstanding
Posted on 24. okt. 2024
Facilities: Complete and well-equipped. Children's slippers and toothbrushes were delivered in time. The patterns are cute and the children like them very much.
Hygiene: Very clean! The perfect choice for people with mysophobia.
Service: Welcome fruit. Arrived at the store very late and needed things were delivered in time. Thumbs up!!
Two-meter bed, very comfortable to sleep. Convenient location for travel. Highly recommended when visiting Datong
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Response from Property: Dear guest: Hello! Thank you for choosing Hualu Hotel. No matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and attach more importance to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip to Datong easy, pleasant and smooth. We look forward to you and your family coming again to experience the different style of Hualu Hotel. Wish you all the best! Hedy Feng Hua OTA Service Manager