Menno K
August 21, 2024
This hotel is the worst Indgo hotel i have ever visited. During checkin there is no recognition for being a Diamond IHG member. I had to ask for the breakfast vouchers. Not a very warm welcome in general and no pleasant check i experience overall.( they could not care less) The room needs definitely updates, it's old . The AC makes so much noise you cant have it on at night, so does the fridge. The WIFI is terribly slow so you cannot make a zoom call from the room. The rooms are not being cleaned or towels replaced, until you ask for this "Hotel policy". ( for average of $350!! a night)The pool is not very clean. The only thing which stands out, are the friendly people at the bar and restaurant. All in all, i was not sure if i wanted to book this, based on past reviews, but unfortunately i did, and now absolutely regret it. I will definitely never come back here!!