Hotels near Queen City Architectural Salvage, Denver

The hotel was nice for what we paid for. Most of the staff members were also very friendly. The support staff was especially nice and always happy. However there was one person at the front desk who was exceptionally rude to me on one occasion. I had called to request tissue paper and towels and spoke to a lady. She indicated they would bring it up to us (usually we had to go down to retrieve. Never did this before at other hotels.). Thirty minutes later we were still waiting on the items. I called again and a guy answered. He told me to be patient and housekeeping just arrived and will bring it. Before I could respond to ask if I can just come for it instead HE HUNG UP ON ME. I had to call back and ask that question. I thought it was so rude for him to tell me to be patient AFTER 30 MINUTES and hang up on me. I didn’t get his name but I remember he wore a nice yellow blazer one day during the trip.

When we first checked in Lady was ok not to friendly but she got us checked in everyone else we came into contact with went out of there way to say hello. It is a nice place to stay Breakfast is good. Rooms nice and clean the no closet thing a little weird but hey go with it. . I think the number one complaint that everyone there that stayed in July was Fix the ELEVATORS was the worst ! waiting a good 20 minutes for elevator only 2 working. Then you wait and elevator opens and its so packed you can’t get in. Valet was full so we had to park in a public parking area and because its downtown its a shady area. Valet gentleman was very helpful I wish I remembered his name he worked Saturday evening around 6. we got to finally park at hotel are last night. Easy access to everything. I honestly would stay there again.

First off let me say the management at this hotel is the worse I have ever experienced , on my stay of September 19th I got ready and went out to eat as coming back into my room I saw a bed bug and called down to the front desk to express my concern to management and show her the picture of the bed bug and they switched me rooms, as I was looking around in the new room I saw that the fire alarm was tapped off allowing no air to enter it to sense smoke , I brought these concerns to the front desk lady the next morning and she told me management would be getting in contact with me waited all day and heard nothing I called them and got laughed at and made it seem like it wasn’t a concern to them and they said they inspected both rooms and found no bed bugs or alarm taped up , as far as the bed bugs go they don’t just disappear by them selfs , as for the hotel I was never comped my room or a sorry from anymore on the property just be careful saying here

My husband and I were here for a meeting. Otherwise we would not have chosen this hotel. Upon arriving the guy's computer went down after entering our name so we had to stand there for more than 30 minutes while the line behind us grew longer. The guy beside him's computer didn't have this ”glitch” so his line flowed smoothly. The next morning I thought I'd sleep in - have room service for lunch and spend the afternoon at the pool. I tried to get ahold of someone at in room dining and no one answered. I pushed every single button possible and not one person answered Not even on the EMERGENCY button? Finally called the front desk and was told that there was NO food service between the hours of 10 am til 4 pm. Their gift show (for candy bars) was closed until 4:30 pm. They had no vending machines. I was told the certain floors had ice machines. Only a slight bit of ice came out. So made it out to the pool which is not heated and was filthy. Very thin and tiny towels. Nothing going on - nothing like I had imagined. Very depressing atmosphere. As I'd said, if it weren't for the meeting, we'd stay somewhere else. Upon departing I asked that our stay be added to our Marriot points. They said they couldn't look our number up. Even by his email, etc. There was no one behind us waiting. How disappointing!!! Also, in the past it was free parking, Now it's $19 per night and you do it yourself Our room had a lovely view of the nasty rooftop of some rusty somethings...

I have so much to say! Phenomenal hotel and service💚 Jason one of the mgrs at the front desk went ABOVE and beyond from check-in, to me losing my eyeglasses, to spoiling me with amenities and check-out. There was a young woman hate I forgot her name but she was awesome. The gentleman from security who reviewed video footage, thank you! I was suppose to be at the Courtyard 15 mins east but happen to be driving around and just stopped in...canceled the other room and stayed here. New designed rooms was chic, lobby is amazing, Starbucks bevs onsite and restaurants. Keep it up and I will be back!!! One hiccup the lady that greeted me when I first walked in at the Hilton Honors counter needs to show better customer service skills. I always ask to see a room before check in and I’ve been an Honors member for 14yrs. She insisted “we don’t do that!”. Not sure what she thought I was attempting to do as I would left my passport or what have you but she was not kind! Short small frame woman with glasses and dark hair. I purposely avoided her the remainder of my stay. Once she verified with a mgr (Jason🥰) she had someone escort me. That’s all I wanted...but not friendly. Yeah I remember you you left an impression. Thankfully the rest of the crew made lemonade from lemons☀️

Everything was a okay no complaints besides that the breakfast I was looking forward to since my last hotel stay ( different business) did not offer breakfast because of covid..to find out breakfast is only a mini cereal bowl / multi grain bars. No hot breakfast like I assumed when I was told that breakfast was offered. My fault for assuming and again that I understand is a state precautions not the companies fault.

The front desk staff were friendly but they didn’t know anything about the town, and there were no brochures for nearby attractions. When we asked the staff what was to do around there neither of the ladies knew of anything to do and unfortunately couldn’t guide us to someone who knew. We called ahead to make sure that the hot tub was open and working, they said yes. When we arrived a few hours later it was open, with water in it, but the child in hot tub stated the water was “pee warm”, and the jets did not work. Otherwise the pool was nice and clean. The breakfast was out of this world some one was stationed and kept the hole area tidy. She made sure everyone had a breakfast voucher and even stopped 2 people from trying to sneak in.

Me and my husband checked in on Thursday the 31st for a little getaway for a few days. The room itself was very nice. The attendees not at all. After we were finally able to check in we had to wait almost 5 mins for the only working elevator to take us to our floor. Not because it's a large hotel as it's only 5 floors but because it was extremely slow. My husband woke around 3 am and looked out the window to see that our truck was no longer there. Mind you we were not only under a light but also a working camera. When we went down to talk to the desk it took her a while to come out of the office and she rudely confirmed that our vehicle had been broken in to hot wired and stolen. She was annoyed by the fact that we reported it as and I quote it happens here all the time they will just drop it somewhere once the fuel is gone. She was in the office on her phone and not watching said monitors. Why have them if they are not going to watch them?? After almost 2 hours the cops came and again the attendee couldn't even call us down to meet them, the sheriff had to call us. That was the last time we were spoken to by the staff. The housekeeping staff would park there carts next to our room but we were never offered any service even though our booking was for 3 nights. The management never contacted us in regards to the theft. No one did. I will never be back here. We do plan on contacting corporate as we feel as though the hotel itself should have some sort of responsibility and also because it seems as though this is a regular occurrence here at this hotel.

I loved this hotel! I was passing through and everything was super clean, all the staff I interacted with were super friendly and helpful and it was quiet. Would definitely stay here again!

I stayed 3 night in room 318. It had a great view of the mountains. The heater squealed when it shut down, the bathroom door squeaked, and the sink drained so slowly that there was standing water in it for most the day. All of those things are fixable and we told the front desk about them when we checked out. The water pressure is very low...as in budget a good 30 mins if you need to wash hair that is longer than your chin. The walls aren't super thin but we were definitely aware of the couple in 316 having sex, and when their alarm went off. It is in a safe, convenient location.