Anonymous User
June 25, 2024
Stayed for two nights, booked online for one day and renewed offline for one day.
Good experience:
1. The location is in Yubeng Village, which is very convenient to reach.
2. Because the room on the second floor we booked was no longer available, we were upgraded to a room on the third floor for free. The window faces the snow-capped mountains and the view is good.
3. The hotel’s soup pot tastes good and the portions are large. The smallest pot cannot be eaten by two people, so it is recommended that three people go together 😂
Suggested improvements:
1. Service: At nine o'clock in the morning, the cleaning lady knocks on the door. She gets up sleepily and opens the door. She says that she knocked on the wrong door, and then turns around and urges you to go out as soon as possible. She has to clean. On the third day, we did not extend our stay. From ten o'clock onwards, as soon as I left the house, I came to ask when we were leaving, which caused a lot of psychological pressure.
2. Hygiene: The floor in the room is quite dirty and it feels like it has not been mopped very much. When my aunt learned that we were going to extend our room, she didn't come in to make the bed, clean the room, or replenish the supplies.
3. Facilities: There are no bath towels, only face towels. There are brown indelible marks on the slippers, as if mold didn't look carefully. The window faces the mountain, which is good, but the quality of the glass window will distort the view outside, and there are many mud spots, which may be due to the rainy season, but it is still recommended to wipe it regularly, because everyone still wants to see the mountain view. Don't let such a great view go to waste.
4. Restaurant: We ate in the restaurant, and the staff smoked in the restaurant...
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