Nha Trang Designer Hotel

IMPORTANT - This resort is catered to Koreans and 90% of the guest are Koreans. Signs are in English, Vietnamese and Korean and everything is clearly meant for the Korean customers, from the transport service to town at 10am, 3pm and 9pm (Korean time 12pm 5pm and 11pm) to the breakfast spread which is heavy on pork and only 2 dish of chicken and beef. If you are fine with not being the main target customer, this place is okay. Otherwise, go elsewhere. Service was excellent, very attentive and customer focus, but slightly lack in attention to detail. For example, bringing pho noodles to our table at breakfast but not bringing chopsticks and spoon. Otherwise, it was excellent service, 4.5/5 stars. Location was great, nice view, nice atmosphere, 20 mins from airport. 5/5 can't get better. Resort policy is horrible. No outside food allowed, kitchen close by 9.30, so if you are hungry at night, you can't even order Grab food. In room water is only 2 bottles, you're expected to buy more water if you need more, tap water is not drinkable. Turn down service only offer you chocolate or biscuits but no extra water. Restaurant don't offer free still water, you have to buy that as well. Water is a basic human right, they actually try to monetize this. 1/5 hotel policy, utter failure of a resort. Room layout - We got cliff villa, but unfortunately for us, we got the last room at the edge of the cliff villa area. So that means unlike other cliff villa, our swimming pool is to the sides instead of the front of the building. Ferns and other plants are growing so when you are lying down on the bed or on the beach chair or in the swimming pool, all you see is plants, not the fantastic sea view. If you get room 512, you are getting a 'Plant Villa', not a cliff villa, because all you will see are plants, ask for room change because other villa get great view of the sea instead of plants. 1/5 rating, totalling not worth it for room 512 no matter how much they try to convince you that the villa has better view. (Yes, but only if you stand up. Not sure what kind of holiday people are having if they are suppose to stand up all the time). Overall stay 3/5 star. Service is 5 star, but everything else feel like 4 star hotel that's pretending to be 5 star. Policy need to be more guest friendly.

Very nice hotel and worth of money. I stay for 2 nights, it’s very convenient to go Vin Wonder amusement park. The room a bit old as classic style but it’s clean enough. I like breakfast at Marina restaurant, staffs very good service & take very good care to clear the dishes very fast. If I have chance, I will come back again.

Near CXR airport. Friendly and helpful staff. Villa is spacious and clean with 3 bedrooms, 2 bedrooms were locked as I booked a 1 bedroom villa. The resort is located in an area where all the resorts are located, no other restaurants/shops nearby, so I usually went to the hotel restaurant for dinner. Food there is yummy and fairly priced. Going to city from hotel by Grab is around VND400,000.

Staff are very friendly and helpful.( I had a problem with local guide and they helped me to solve the problem.) I even enjoyed the sounds of morning. (School, dogs, wedding party,motorcycle and chicken) Very clean with great cleaning services. The location is almost perfect for me. A few minutes away from beach and center of Nha Trang. Clean gym, great breakfast, great view from 33th floor and amazing swimming pool on the roof top. Room price was absolutely bargain for this kind room. I stayed suit room for 8 nights. Definitely, I will come back this hotel in the future. Thank you.

Pham Thi Thanh Thuy had exceptional customer service and hospitality! Her attention to our comfort and needs was first class and her attempt of speaking English was very welcomed! The food was wonderful and my compliments to the chief! All the waitering staff on our holiday was first class! I highly recommend was such an amazing experience!

Hope the manager will see this comments below and improve the service of some staff. Globally speaking, the hotel has a fantastic view and very good taste of design. Every where you go, you will be amazed by the view. The breakfast is not rich, but it is very exquisite. The plate is exquisite, and the taste is good, which makes us very satisfied. What surprises me most is the service attitude of the employees here. I must say that most of the employees are friendly, and all the cleaning staff you meet on the road will take the initiative to say hello to you. However, the staff at the reception and the restaurant always have poker faces. They gathered at the reception desk to chat and turned a blind eye to the passing guests. An employee named Becky met us on the road and quickly turned around and pretended not to know us. The staff of the restaurant are very busy. You don't need to expect time to read the bill in the dim light, however you will be urged to sign quickly and leave. Also when you check out, it is difficult for you to expect Becky to ask how you feel. She just wants you to sign the bill quickly and leave. She always gives me a condescending attitude. I don't understand where her arrogance comes from. Generally speaking, the beautiful scenery, architectural design and food here are worth the price, but the supporting services can't keep up. Especially considering that there is no airport shuttle bus, and there is only one shuttle bus to the city every day, I think there can be other more cost-effective, especially service options.

Birds will come to your pool to bathe. Monkeys come to drink water. Lizards share your living room. You make your own soap in the bathroom. You go to the chicken coop to get your own eggs for breakfast. Vegetables are freshly picked. The luxury of Six Senses is to maximize the ”enjoyment” after taking natural pristine nature and environmental protection to the extreme. It is not just a concept. It really turns this island into a self-sufficient paradise. At the same time, it is also protecting the endangered species on the island - the black-legged white-maned leaf monkey, and the restoration of coral reefs. Fake environmental protection to save costs and real environmental protection at all costs are two different things. There are many more beautiful seas than Nha Trang, but this experience cannot be given by a sea view room. I will choose Six Senses next time.

We are an Australian couple that stayed here for 5 days. Lovely resort and facilities. The buffet breakfast was amazing. Rooms were great, spacious and clean. There is amazing views of Nha Trang city from this resort! They offer a free shuttle bus to the centre of Nha Trang at certain times which was great as there is no other shops/restaurants within a walkable distance. Taxis generally cost roughly 150,000 VND for a one way trip to the centre of town if required. The restaurant at the resort has delicious food though! They have app to download to your phone which provides information and you can order room services through. Small tip would be if they had QR code on pool side tables you could order drinks with. Currently you have to get up and go to restaurant to order, then they will bring to you. We would have spend a lot more money on drinks poolside if we didn’t have to get up each time! The staff we all friendly and all are happy to help. Overall we were very happy and satisfied with our stay here! Great place to stay for a relaxing, slow moving holiday! :)

This hotel is highly recommended, even for discerning international guests. We felt very comfortable throughout and would have liked to have stayed longer. Very friendly and well-trained staff, exceptionally good cuisine and a very nice, clean and well-kept area. The sea view villas are top quality and very well equipped. We had a problem extending our booking and the very friendly General Manager took care of it personally and solved the problem quickly, easily and to our complete satisfaction. Thanks a lot for this! There really isn't anything to complain about here at the Hotel Amiana, which is why we give it 5 stars, which we rarely award otherwise! A great highlight of our Vietnam trip! A big thank you to the entire staff, you guys are great! ;)

One of the best hotel experiences we ever had. We stayed 6 nights. The hotel is just 5 mins walk to the beach and has an amazing (small) pool with ocean view at the rooftop. Not many sunbeds so try to get there early. We had a room with sea view and a huge, super comfortable bed (2 single beds together). Sparkling clean modern room and the breakfast was great as well. As we are vegetarian the hotel staff went above and beyond to accommodate our wishes, preparing something vegetarian every day just for us. We will never forget how friendly, professional and genuine the people at DTX were. From the general manager Mr. Nguyen Trong who made sure to greet every guest personally in the morning and teach us some words in Vietnamese, to Mr. Nguyen Anh Quy, the F&B Manager, who is a vegan and was so kind to organise a vegetarian breakfast for us, gave us restaurant recommendations and took amazing care of us. Another wonderful person was the lovely lady at the reception, who literally went to the train station to help us with train tickets and we cannot forget the trainee doorman from Hanoi who was always super nice and friendly greeting us every day with a smile. We never experienced hospitality like that and we travel 2 to 3 months a year all over the world. We felt like we were at home and will definitely come back when in Viet Nam again. We usually do a lot of research online before booking long stays and this is definitely the best you can find in the area. If possible we would give 6 stars!!! Thank you for everything. Helio and Anna