Baobab Beach Resort & Spa

Baobab Beach Resort & Spa Reviews

Baobab Beach Resort & Spa

Diani Beach Road, Diani Beach, Kwale, 00400, KenyaView Hotel Details
Baobab Beach Resort & Spa
Baobab Beach Resort & SpaBaobab Beach Resort & SpaBaobab Beach Resort & Spa
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Baobab Beach Resort & Spa Guest Reviews

4.4/5
Very Good
74 review
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.4
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Positive reviews(40)
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Negative reviews(5)
Anonymous User
Junior Suite Non-Smoking Sea View
Stayed in May 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on May 22, 2024
Everything was great with this hotel, from the view to the service. The beach is very beautiful and clean. There are quite a few of beach boys on the beach waiting to sell things to you. However if you tell them politely you’re not interested, they’ll leave you alone. It’s very close to Ukunda airport, only 10min drive. One major thing this resort needs to improve is the foods. The foods are no where close to a 5 star resort standard. They’re normal than normal. Limited varieties. This was the most disappointing part. However because of the superb view and services, I was able to enjoy the trip! Will definitely go back and hope the foods are good by then.
Yidongdong
Double Or Twin Room With Garden View
Stayed in Jul 2024
Family
1 review
3.8/5
Good
Posted on Aug 2, 2024
The hotel is very good, the rooms are big, and the buffet is great among hotels in Kenya. The hotel has prepared gifts for the children~ What a surprise. The waiters are polite and thoughtful. The hotel has multiple swimming pools, a buffet restaurant, and the beach is right down the steps~
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Anonymous User
Superior Room
Stayed in May 2024
Family
10 review
5.0/5
Outstanding
Posted on Aug 23, 2024
The beach is very beautiful, with fewer tourists, which is more suitable for vacation, quiet and beautiful, the infinity pool is very good, the hotel restaurant is also good, suitable for vacation and leisure, I like it very much
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Anonymous User
Double or Twin Room
Stayed in Jul 2023
Family
2 review
5.0/5
Outstanding
Posted on Jul 25, 2023
The room is very good, and the buffet is also delicious. You can see the sea at the door, Lying on the sofa outside the house, you can feed the monkeys. Every day when you wake up, you can go to the beach for a walk, catch the sea, very happy, and will come again next time!
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Guest User
Superior Double or Twin Room
Stayed in Aug 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 28, 2023
I like it very much, the environment is very beautiful, I still want to go
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Fiona A
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 31, 2024
When it comes to a holiday in Diani, the choice of hotel is definitely Baobab Beach resort. My daughter and I through the years have chosen Baobab over and over because to us they are simply the best! This year we had an amazing ocean facing room that was just breathtaking. Our room was spotless and our bed was very comfortable. I can also say that Baobab has the best staff in Diani. We always encountered a friendly smile and genuinely great interaction from everyone from the day we checked in to the day we left. Thank you for making all your guests feel welcome Jeff we will definitely be back! Can't wait to see how the renovations will turn out.
GrandTour19203892952
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 19, 2024
Beautiful hotel Best food in the world (fresh and healty) Good cocktails Amazing nature (cared for by the gardeners) Great activities by the sweetest people Incredible acts during the shows in the evening Friendly and lovely staff (all of them) Beautiful and clean rooms
Response from Property: Dear Guest, Jambo! Thank you for choosing the Baobab as your Holiday Destination in Diani and for your glowing review! We're overjoyed to hear that you experienced a slice of paradise at our hotel. It's fantastic that you enjoyed our fresh and healthy food, delicious cocktails, and the beautiful nature cared for by our dedicated gardeners. We're also happy that you appreciated the activities, evening shows, and the cleanliness of our rooms. Most importantly, we're glad our friendly staff made your stay special. Thank you and we look forward to welcoming you back to our little piece of paradise in Kenya. Best Regards, Lucy Siatu, Guest Relations.
joran h
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Aug 18, 2024
In combination with the safari you will not easely forget this resort. The friendly staff, the hakuna matata vibe, good food en amazing view make this trip unforgettable. The wildlife within the resort create extra entertainment and add that extra dimension to your stay here.
Response from Property: Dear Joranh, Jambo! Thank you for choosing us as your home away and for the feedback of your stay in the hotel. We're thrilled to hear that your stay with us, combined with your safari experience, created an unforgettable holiday. It's great to know you enjoyed the friendly staff, the 'hakuna matata' vibe, the delicious food, and the stunning views. We're especially glad that the wildlife within the resort added an extra layer of excitement to your stay. We hope to welcome you back for another memorable experience. Kind Regards, Lucy Siatu.
Gelensjesontour
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 22, 2024
We are Marco & Linda and have just returned from a 3 week holiday at the Baobab Beach resort in Diani beach Kenya. What a fantastic experience that was. We had a room in the Kole Kole part of the resort, where we had a view of the beautiful courtyard gardens where we had a lot of company from the Colobus monkey family, very nice and playful curious, but also certainly naughty monkeys. It had a nice spacious, very clean room, which was cleaned every day. The staff is very friendly and helpful, always up for a chat, not because they have to, but because the people are genuinely friendly and have a good laugh. From the cleaners to the gardeners, everyone says hello and makes sure you have a good time. Even though the resort was under renovation and not all restaurants and bars were available, it did not hinder our enjoyment. The staff makes it a party for the full 100%. Be sure to have a drink at the Suli Suli bar at the infinity pool and meet bartender Lawrence, in our opinion the bartender of the year and the smileiest and friendliest man we have encountered. He certainly brought something extra to our holiday. You will recognize him by his infectious laugh. Thank you Lawrence for your extra good service, genuine interest and pleasant chats and certainly the good drinks. Don't be put off by the beach boys on the beach, they are already waiting for you when you go onto the beach. They also try to make some money, but if you say clearly and politely that you want to be left alone, they will certainly do that. So just go for a walk on the beach, it's definitely worth it. We recommend everyone to come to Baobab Beach resort in Diani Beach Kenya for the ultimate relaxing holiday, the food is delicious, the drinks taste good and also check out the shows of the Jambo animation team, they put on a great show every evening. in the amphitheater, or throw a fun pool party. They also deserve a compliment. We also booked a safari in between, and did this through Oranje Safari. They offer many ranges of safaris. Therefore, do not book a safari from your own country or through your tour operator, but look locally, so you also help the local people. For example, you can book Baobab directly at the park via Pollmans Safari or take a look at Oranje Safari. The owner of Oranje Safari is a Kenyan man who speaks Dutch, because he studied there, which was very pleasant for us with communication, and he personally comes to meet his customers before the safari. We will definitely come back to Baobab Beach resort in Diani beach Kenya. Despite the intensive journey you make via Nairobi and Mombasa, via the Ferry to Diani, it is certainly worth it. A new access road will also open from July 2024, making the Ferry no longer necessary. But don't be put off by the travel distance. A direct domestic flight from Nairobi to Diani beach with Jambo jet is also an option. Hakuna Matata!
6/14
Response from Property: Dear Marco and Linda, Warm Greetings from the Team! Thank you for choosing us as your home away and for sharing your wonderful experience at the Baobab Beach Resort & Spa! We're thrilled to hear that you had such a fantastic time during your three-week holiday with us. It's delightful to know that you enjoyed your stay in our Kole Kole rooms, overlooking the picturesque courtyard gardens frequented by playful Colobus monkeys – they do add a unique charm to the surroundings! We are truly grateful for your kind words about our staff. We pride ourselves on providing genuine hospitality, and we're glad our team made you feel welcome and took care of you throughout your stay. Lawrence at the Suli Suli bar will be especially pleased to hear your compliments – he's indeed a gem of ours, always ensuring our guests have a memorable time with his infectious laugh and excellent service. Your recommendation to explore the beach and interact with the local culture while politely engaging with the beach vendors is well-noted. We strive to provide a balanced experience of relaxation and cultural immersion. Thank you also for highlighting our evening shows by the Jambo animation team and your positive experience with Oranje Safari for your safari adventure. We can't wait to welcome you back to Baobab Beach Resort for another relaxing holiday in the future. Keep an eye out for the new access road opening in July 2024, which will make your journey even smoother. Until then, Hakuna Matata! Warm regards, Lucy Siatu, Guest Relations.
Dondo23
Stayed in Jul 2024
Travel with friends
5.0/5
Outstanding
Posted on Jul 22, 2024
Such a wonderful stay. I would like to give you all team Baobab our gratitude for the best service, Reception: top thanks for the kindness and be helpful, my fiance phone we forgot it at the restaurant and Reception &restaurant keep it for us, very honest and friendly people's, I would like to mention the name stated with (z) our first day hosting I think she is zainab, very charming and friendly..but all they are super active for and helpful.. Restaurant: Top service and thanks team for the saving my fiance phone too, so attentive and always asking for the help, the names I remember is STARA, JAKOB, SUSAN.. Kitchen: top food my favorite was pasta, salad, soup and fruits super delicious.. names to mention, Hamisi, Jons, Zakaria mwavumbani trainy, hadija chapati maker .. Bar : great drinks, cocktails amazing and super service, names.. Hamisi, mwinyi, Abubakar.. Rooms/hk : Great rooms and super clean, house keeper do the great job and thanks for super service.. Garden: I love the arrangement of the green grass and flowers, the entrance to kolekole main gate it's incredibly nature .. Animation: amazing performance of the show it's incredible, we enjoyed a lot, water aerobics, water polo and volleyball, they have much choice etc.., we have never miss night show and I promise you don't have to miss this, Names... JAMAL,KOMBO, HAMISI,JASMINE, FATMA, FATMA MPOLE and the other's I have forgot the names but all team are incredible Thanks very much for caring of us in our stay in baobab we will definitely come back next year Inshallah ..
Response from Property: Dear Rashid, Greetings! Thank you for sharing your unforgettable holiday experience with us! We are thrilled to hear that you had such a wonderful stay at the Baobab Beach Resort & Spa and that our team provided the best service to make your time with us special. We deeply appreciate your kind words about our reception team, Food and Beverage team, housekeeping team and the Entertainment Team. They will be thrilled to know that their efforts made your stay enjoyable and entertaining. It’s heartwarming to know that the staff were able to assist with your fiancé's phone and provide a warm and friendly welcome. Their honesty and helpfulness are truly valued and it’s wonderful to hear that they made such a positive impression on you. We are happy to know you appreciated the beautiful arrangement of our gardens and the natural charm of the entrance to Kolekole. Creating a serene and lovely environment for our guests is one of our top priorities. Once gain, Thank you and It was our pleasure to care for you during your stay, and we look forward to welcoming you back next year, Inshallah. With Best Regards, Lucy Siatu.
wayne r
Stayed in Jul 2024
Family
4.0/5
Very Good
Posted on Jul 18, 2024
Amazing resort which is massive, so big that if you book a deluxe suite you really need a golf buggy to get around but they don’t have any. Even with works going on to renovate areas it was still quiet with stunning views and secure ( security everywhere which made you feel very safe ) Great pools and staff and beach to die for. Only issue is like everywhere on dani beach is that you don’t get left alone by locals even when on private section of beach ?
Response from Property: Dear Guest, Greetings! Thank you for your feedback and for choosing our resort for your stay. We're pleased to hear that you enjoyed our nice resort and that our staff, especially Humphrey behind the bar, made a positive impression on you. We'll be sure to pass along your kind words to him and the team. We appreciate your understanding regarding the size of our resort and the ongoing renovation works. Your feedback about the need for golf buggies is noted, and we will certainly consider this suggestion for improving guest mobility in the future. We're glad you enjoyed our great pools and the beautiful beach. However, we apologize for any inconvenience caused by local vendors on the beach. We strive to create a relaxing and private atmosphere for our guests, and we will look into ways to address this issue more effectively. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back for another enjoyable stay in the future. Kind Regards, Lucy Siatu.
Keith P
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 18, 2024
After being told 4 weeks before arriving that there were “over running “ building works I was extremely concerned about overcrowding and noise and even considered changing hotels. We are very pleased we didn’t, the upgrade room was lovely, very large well equipped. The food was great with plenty of choice, could have been bit warmer but that is a problem in many hotels with buffet meals. We managed to get a place by the pool with shade without any problem. The staff are the real asset to the hotel they are all from the grounds staff to managers friendly and stop to talk and always ask if your having a good time holiday. I can’t name them all but Susan and Robinson were so welcoming and friendly.
6/7
Response from Property: Dear Keith, Jambo! Thank you for choosing the Baobab Beach Resort and Spa as your preferred hotel in Destination Diani and for taking the time to share your experience with us. We are happy that you had a pleasant surprise during your stay despite initial concerns about ongoing building works. We understand how concerning it can be to hear about construction work, but we're delighted that your upgraded room exceeded your expectations and provided you with a comfortable and well-equipped space to enjoy your holiday. It's fantastic to hear that you enjoyed the food options available, although we appreciate your feedback about the temperature. Rest assured, we continually strive to improve in all areas, including the presentation and temperature of our buffet meals. Our staff members are indeed our greatest asset, and we're thrilled that Susan, Robinson, and many others made such a positive impression on you. They are dedicated to ensuring every guest feels welcomed and valued throughout their stay. Thank you once again for choosing to stay with us and for your kind words. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards, Lucy Siatu.
CLS8DA
Stayed in Jul 2024
Family
4.0/5
Very Good
Posted on Jul 7, 2024
A wonderful hotel with beautiful views and a large variety of wildlife. Sadly, although the beach looks stunning, it’s not really great for chilling or swimming which we found a bit disappointing but the hotel pools are great. We stayed at the Kure Kure site and found the pool entertainment a bit too noisy for us so wandered over to use the pools at the Maridadi most days. The rooms are well equipped with great facilities and very comfy beds. They’re air conditioned but although there’s a mosquito screen on the terrace/balcony doors there are no proper nets over the beds. The buffet provides lots of choice and caters for most tastes and the restaurant staff are lovely, especially Susan who has the knack of recognising every guest as she welcomes them to the restaurant. Lots of the staff were so helpful in pointing out the different animals - Sykes monkeys (which can cause havoc!), the endangered colobus monkeys, hornbills, lizards, frogs… In fact, it’s the staff that really make this place, working so hard to make sure the guests really do have the best experience.
6/7
Response from Property: Dear Clare, Jambo! Thank you very much for your detailed and heartfelt review of your recent stay at our resort. We're delighted to hear that overall, you had a wonderful experience and enjoyed the beautiful views and wildlife that surround our hotel. We apologize for any disappointment regarding the beach, as we understand the importance of a relaxing beach experience. However, we're glad to hear that you found our hotel pools to be a great alternative for your relaxation. Your feedback about the pool entertainment at Kole Kole is noted, and we appreciate you exploring and enjoying the pools at Maridadi. We strive to provide a variety of experiences for our guests, and your input helps us to continuously improve. It's fantastic to hear that you found the rooms well-equipped and comfortable, with great facilities and comfy beds. Regarding the mosquito nets, we apologize for any inconvenience caused. We do provide mosquito nets upon request, and we'll ensure this information is communicated more effectively to our guests in the future. Our restaurant staff, especially Susan, deeply appreciate your kind words. They take great pride in providing warm hospitality and making each guest feel welcomed and valued. Our team members are indeed one of our greatest assets, and we're grateful for your recognition of their efforts in ensuring you had the best possible experience, from pointing out local wildlife to ensuring your comfort throughout your stay. Thank you once again for choosing our resort and for sharing your feedback. We hope to have the pleasure of welcoming you back for another relaxing and memorable stay in the future. Safe travels until then! Best Regards, Lucy Siatu, Guest Relations.
annaz451
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 27, 2024
I have a great stay here:) I love this resort I love people working here - specially thanks for Gimtone- you make our holidays special ❤️ I enjoyed my every moment here and I definitely want to come back:) I loved breakfast the most and my morning coffee with best view ever.
Response from Property: Dear Anna, Jambo! Thank you so much for your enthusiastic review! We're thrilled to hear that you had the best holidays ever at our resort. It warms our hearts to know that you enjoyed your stay and that our team, especially Gimtone, made your holidays extra special. ❤️ It's great to hear that you had a great time at our breakfast and that you had the best view of the morning coffee. Our goal is to give our guests experiences they won't soon forget, so we're thrilled if we could add to your pleasure. We are really excited to have you return for again another fantastic visit! Till then, take care and best wishes. Kind Regards, Lucy Siatu, Guest Relations.
Dreamer21893133771
Stayed in Jun 2024
Couples
4.0/5
Very Good
Posted on Jun 11, 2024
An amazing hotel with lovely pools and garden areas. The staff were ALL attentive and welcoming from the reception to the groundsmen, everyone welcomed us with a Jambo! The food was delicious and a good variety. Pizza by the pool was amazing although you have to watch out for the monkeys who can smell it a mile off! We had two stolen!!!!! Lots of activities available if you feel like being active!! The only downsides were The rooms had beautiful Comfortable beds but the toilet and shower area could do with an upgrade! The beach isnt for sitting and swimming… Walking on the beach is spoilt because the hawkers WILL NOT leave you alone. We tried walking along the beach a few times but gave up each time! On our last day we decided to walk along to the left of the beach and just try and ignore them BUT gave up because they tried to talk to us and sell us things all the way along and back!!!!!! Wouldn’t take no for an answer which was frustrating! The only other downside is no option to walk outside the resort in the evening! We were told it was too dangerous and there really is t much to see ! HOWEVER…. I wouldn’t hesitate to recommend The Baobab to anyone. We had an idyllic relaxing week there after our safari!
Response from Property: Dear Guest, Greetings! Thank you for choosing us as your home away and for your detailed review of your stay at The Baobab Beach Resort & Spa! We're delighted to hear that you found our hotel to be amazing, with attentive staff, delicious food, and plenty of activities to enjoy. We apologize for any inconvenience caused by the monkeys and the persistent beach hawkers. We understand how frustrating that can be and will continue to work on ways to address these issues. Regarding the room amenities, we appreciate your feedback and will take it into consideration for future improvements. Despite these challenges, we're thrilled that you had an idyllic and relaxing week with us after your safari. We hope to welcome you back again soon for another wonderful stay. Best Regards, Lucy Siatu.