Travelodge Hotel Melbourne Docklands Guest Reviews
4.1/5
Very Good
64 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.0
Service4.1
Cleanliness3.9
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All reviews(64)
Positive reviews(59)
Reviews with photos/video(14)
Awesome stay(23)
Convenient location(14)
Great location(13)
Great service(12)
Easy to get around(9)
Negative reviews(5)
Winnie
Guest King Room
Stayed in Sep 2024
Solo travelers
4 review
4.7/5
Amazing
Posted on Sep 30, 2024
Service was great - i was attended to by a trainee.
room service staff were friendly and greeted
Felt safe as cards required for main door access after 6pm
Convenient location - minutes away to train starion - there is lift access so dont have to climb stairs. and a good coffee place in the office building.
only picky about the luggage drawer which ifoumd some food speckles , and sound proofing as i could hear neighbour doors slamming
Response from Property: Dear Winnie,Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed the service from our team, including our trainee, and found our room service staff friendly and welcoming. We're also glad you felt secure with our keycard access system and found our location convenient, especially with the nearby train station and coffee spot.We appreciate your comments on the areas where we can improve. I sincerely apologize for the oversight with the luggage drawer. This is certainly not the standard we strive for, and I will ensure our housekeeping team is made aware of your experience so that it doesn’t happen again. Additionally, we will review the soundproofing in our rooms to minimize any disturbances caused by neighboring doors.Thank you once again for your valuable feedback, and we hope to have the pleasure of welcoming you back in the future. Kind regards, Kitty-Duty Manager Travelodge Hotel Docklands Team
Guest User
Guest King Room
Stayed in Aug 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Sep 13, 2024
The hotel is beyond my expectation. Location is superb, just within few minute walk to Southern Cross Station, which is super comfy for transit. The staff was very nice and friendly. I checked in quite late at night and the receptionist kindly helped me carry my heavy luggages upstairs. Room is spacious and well-furnished. There are also a microwave & a small fridge with plates and forks available in the room. Bathroom is also well-equipped and tidy. I'm very satisfied with Travelodge and will definitely come back once travelling in Melbourne.
Anonymous User
Guest Twin Room
Stayed in Nov 2024
Travel with friends
1 review
3.7/5
Posted on Nov 7, 2024
Great location near trains and restaurants, helpful and friendly staff. Laundry facilities were a nice convenient thing to have. Room was so so, the beds were too soft for us and some of the things in the room didn't work, e.g. the safe deposit box, and the sofa was broken. Carpets were also a little bit dirty. Overall, it's a good place if you are not too fussy about these things. Would come again for the location.
JeremyKhooHS
Guest King Room
Stayed in Oct 2024
Business travelers
2 review
3.2/5
Posted on Oct 19, 2024
1) Microwave available for use but there is a warning tag which states that guests have to pay if there is a fire resulting from usage. Well, is the microwave maintained in the first place.
2) Front Desk allowed me to check out at 11.30am. But the same Housekeeping came knocking at 10am, 11am, 11.15am. I had to keep my door open for the last few minutes before check out time to show her that i am packing so that i don't need to keep attending to her whenever she knock on my door.
Tungning999888
Guest King Room
Stayed in Oct 2024
Couples
3 review
4.7/5
Amazing
Posted on Oct 6, 2024
Is was very nice to stay here. We went to concert at Marvel Stadium just take 2 minutes walk from the hotel. I love it
Guest User
Guest King Room
Stayed in Oct 2024
Couples
2 review
4.5/5
Great
Posted on Oct 2, 2024
Service at reception was exceptional. The standard of accommodation exceeded expectations and the breakfast standard was also a surprise.
Response from Property: Dear Guest,I’m so pleased to hear that you had an enjoyable stay with us. Thank you for taking the time to post your review about Travelodge Docklands. It was a pleasure hosting you at our hotel. We hope to see you again next time! Kind regards, Kitty- Duty Manager Travelodge Hotel Docklands
anthony er
Guest Triple Room
Stayed in Aug 2024
Family
11 review
3.7/5
Posted on Sep 23, 2024
Location is near to the train station. However, nearby restaurant option is limited.
Room is cozy.
Tim Crowe
Guest Twin Room
Stayed in Jul 2024
Solo travelers
29 review
3.5/5
Posted on Jul 20, 2024
The Travelodge Melbourne was located perfectly for us near Southern Cross Station so we could easily be up early and on the bus for an early flight the next morning. Located walked by distance from Marvel Stadium, Docklands, and the riverfront areas. The room was tidy. The evening was quite noisy with guests loudly making their way up and down the corridors late into the night
Ricki Howden
Guest Twin Room
Stayed in May 2024
Travel with friends
31 review
5.0/5
Outstanding
Posted on May 14, 2024
great location. breakfast was good. Cut watermelon was obviously pass fresh. only fault. good hotel, good price,
Gary Stephen Foulis
Guest King Room
Stayed in Apr 2024
Couples
8 review
4.5/5
Great
Posted on Jun 25, 2024
A go to hotel for us in Melbourne, for the convenient access to central Melbourne, Southern Cross station and the rail network to the city, and the air port skybus service from Southern Cross, to Avalon or Melbourne Tullamarine airports. We have stayed here multiple times, and base comfort, reasonable price, and location location location, dominate our reasons for the repeat stays.
Tomosan01
Guest King Room
Stayed in Apr 2024
Solo travelers
10 review
4.5/5
Great
Posted on Apr 10, 2024
I traveled to Australia for the first time and looking for a hotel was the hardest thing for me. This hotel I booked was excellent near the station and all the staffs were very kind.
Response from Property: Dear Tomosan01,Thank you for your review, it was our pleasure to take care of you,Warm Regards,Team Travelodge
Valentina
Guest King Room
Stayed in Apr 2024
Solo travelers
1 review
4.5/5
Great
Posted on Apr 16, 2024
I'm happy with a hotel. The room was very clean, nice and tidy overall, nothing extraordinary.
Response from Property: Dear Valentina,Thank you for your review, it was our pleasure to take care of you,Warm Regards,Team Travelodge
RisaPutri
Guest King Room
Stayed in Mar 2024
Business travelers
14 review
3.0/5
Posted on May 2, 2024
The hotel's lackluster experience continued with subpar housekeeping standards. While they attempted to clean the room, they fell short, leaving dirty cups behind and neglecting to vacuum the bathroom adequately—strands of hair were still evident. It was disappointing to see such a lack of effort from the housekeeping staff, indicating a mere formality rather than genuine cleanliness. Despite its proximity to the station, these shortcomings greatly detracted from the overall stay experience.
Guest User
Guest King Room
Stayed in Feb 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Feb 5, 2024
Being located right next to Southern Cross was convenient for getting there and travelling around, just thought the house keeping could be more thorough, and the bath has some small stains on the floor and wall which made it look like it wasnt cleaned properly. Still good for its price.
Vorachat
Guest King Room
Stayed in Apr 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Apr 16, 2024
Excellent hotel. very new and clean. Short walking distance to train station.
Response from Property: Dear Vorachat,Thank you for your review, it was our pleasure to take care of you,Warm Regards,Team Travelodge