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Latest Hotels Reviews for Drummondville

Quality Suites

Quality Suites

4.5/5101 Reviews
We stayed here on the final leg of a journey to the east coast back to Ontario. I spent time looking for a pet friendly hotel since those that don't take dogs greatly outnumber those that do. After a whole day of driving I was told the second floor is designated for dogs. I was also informed that I could not take my small dog on the elevator. I am almost 70 and both my 25 pound dog and I have mobility issues. I was advised I would have to take the stairs and if the dog couldn't get up the stairs I would be required to carry her. The reason? Hotel policy (no discussion) and guests with allergies couldn't use the elevator after a dog had been there. Final solution --- the supervisor said an exception would be made as long as no other guests got on the elevator. I had just spent two weeks in 10 different pet-friendly hotels including the Quality Suites in Levis --- never encountered this before. My feeling is if a guest is so sensitive to dogs (who may have been on the elevator) perhaps they should be staying at a pet free hotel --- there are lots of those. The front counter staff was not willing to make an exception; only a supervisor could. Apart from that the hotel was great ....

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