Monaco Hotel

Hotel needs inspected and closing down it is incredibly not fit to accommodate a human. It's filthy, moldy, smelly and very dated. The hotel will end up making people very poorly, stay clear and stay healthy. Human Hair in bedding and on pillows, cleaner sleeping on another rooms bed there were 2 staff in there, no refund given, mold everywhere, feet dirty from walking on the carpet, just a very unfit for purpose hotel, please stay clear.

I am writing to express my extreme disappointment with our recent stay at your hotel, particularly with the "Love in Dubai" package. I had high hopes for this experience, as I chose your hotel specifically for its reputation and the promise of a memorable celebration for my wife's birthday. Unfortunately, our experience fell far short of expectations. Here are the key issues we encountered: Lack of Personalized Service: Despite informing your staff about my wife's birthday, there was no acknowledgment or special treatment, which was a significant letdown. Delayed and Subpar Cake Service: The promised birthday cake was delivered late, without a candle, and required multiple follow-ups. Room Service Issues: The absence of an iron in our room caused unnecessary delays and stress. Dining Experience Disappointment: The dinner menu was limited compared to what was advertised. Additionally, the service was inconsistent, with waiters unfamiliar with the dishes they were serving. Poor Communication and Follow-up: Despite expressing our concerns to the staff, including Lydia, we have yet to receive a call from the manager, as promised. I believe that these issues significantly detracted from what should have been a special occasion. I hope you will take these concerns seriously and take steps to improve your services. I would appreciate it if you could address these issues and provide a satisfactory resolution. I am open to discussing this matter further to ensure that future guests do not have similar experiences.

The resort is nice located in the Heart of Europe. The boat ride was smooth Check in and check out was promptly done by kushboo Pape at the concierge was amazing Rabbi was generous for giving a late check out The beach is beautiful with a great sun set and sun rise The food sea food restaurant La Rive was awesome. Breakfast was ok The rooms can be much more better the rooms are not properly furnished. Thank you for the lovely stay

First time here Truly beautiful Hotel on an island I’d like to mention Veronika for spoiling us with too many hot chocolates during breakfast she truly took care of me and my wife the pool , rooms and service were all good the view was okay next time surely visiting

We had the best time in Voco Monaco, the staff could not do enough for us and there was a great atmosphere, such easy transfer back and forth to the hotel as well by boat!! The food and drinks were gorgeous and so were the views.. it was the perfect day out