Hotels in Sheikh Zayed / DIFC, Dubai

The hotel's location is great, right in Dubai's new city center, with excellent amenities nearby and not far from the metro station. Upon arrival, they proactively helped with luggage, and check-in was smooth. All the hotel staff were very polite. The restaurant has a nice ambiance and a good variety of food. The rooms are spacious and bright. The only thing was that the balcony door was locked, which they said was for safety reasons. I later asked the front desk to unlock it for me, but I had to sign an agreement. Overall, I'm satisfied. The only regret is that this trip to the UAE coincided with the conflict between the US, Israel, and Iran, and neighboring countries were all somewhat affected. I hope peace returns to the Middle East soon.

The kitchen was great! The room wasn't spacious, and the bathroom drainage was poorly designed; even adding an extra small bed wouldn't be possible. The room they gave us was different from the one we booked, meaning some people had to sleep on the floor.

The room is relatively large and the decoration integrates a lot of local elements. At first glance, it was okay, but it was still rough. At first, the front desk couldn't find the reservation. I asked the housekeeper to contact for a long time, and finally said that I had received a message from the agent. It seems that it is not Trip.com that I booked directly with the hotel, but through a local agent. The experience is not very good, or the international hotel chain is more reliable. Other aspects are quite satisfactory, if there are other options, it is not recommended to live here.

Great hotel, well-located, close to the Dubai Mall (the world's largest shopping mall), within walking distance... and next to several attractions. Excellent service, with several restaurants inside, a salon, and a spa. There's also a travel agency located within the hotel where you can book tours.

Fantastic stay at voco Dubai by IHG! A special thank you to hotel management and the restaurant team for their exceptional hospitality and care. They made my kids feel truly welcomed and made our stay memorable. Huge appreciation to the entire hotel team for their professionalism and warm service. We’ll definitely be back! ❤️👏

Check in was smooth and was attended by Rash. She was courteous and helpful in getting the room. Was given a room on a higher floor facing partial Dubai frame. The soap etc is very poor quality and bed sheets not white, something not expected of such hotel. Bikash at concierge was rude and I feel need training on customer relations. Gave him the card and instead of handing back, he just placed on the table. Valet parking was also slow and disorganised. Imagine waiting 30 mins just for them to pick up the car. I don't see this in Sofitel Downtown or the JW Marriot. Location is ok but there are definitely other better hotels around the area. Other facilities such as steam room and pool area are quite old.

very nice for parties and celebrations. the receptionist is also very nice. room is big and clean. will book again for upcoming celebrations🫶

The hotel is quite old and definitely needs some renovation. Unfortunately, the swimming pool was under maintenance during our stay, so we didn’t get the chance to swim or enjoy the beautiful city view, which was one of the reasons we chose this hotel. The bathroom also needs improvement the shower knob was broken and didn’t work properly, making it inconvenient to use. On the positive side, the hotel staff upgraded our room from a Deluxe Room to a Suite, which we really appreciated. The food was also a highlight of our stay, with a great variety of delicious dishes to choose from. While we were grateful for the room upgrade and enjoyed the dining experience, the hotel’s aging facilities and maintenance issues affected our overall experience.

The hotel is conveniently located on Sheikh Zayed Road, just a 3-minute walk from the metro station and one stop away from Dubai Mall. A taxi ride to the airport takes about 20 minutes. Downstairs, there are convenient options for breakfast, and a Geant supermarket is just a short walk away. The rooms are spacious, come with a kitchen, and are cleaned daily. All the staff are very friendly; I even borrowed a power adapter from them when I forgot mine during my business trip, which was a lifesaver.

The woman at the hotel reception, I don't know if she's new! She was clueless about everything! And her attitude was terrible! At first, she said the suite I booked wasn't available. I asked her to confirm, and then she said it was, and the room was ready, but check-in time was 2 PM, and early check-in would cost extra. I asked her how much, and she initially said 600 dirhams. I said okay, then the manager came over and said the room would be ready in about ten minutes and we'd check in right away. A while later, she said the room was ready and we could check in, but since it was a suite, it would cost double, 1200 dirhams. I was speechless. Why didn't she say it was 1200 dirhams earlier? Even her manager agreed, how could she be so incompetent? And why couldn't she let guests check in early if she had a vacant room? How could she be so stubborn? I was so angry at that point, I wasted over an hour of my time. I told her I wanted to cancel, that I wouldn't stay, and then she said she'd apply for it! It was truly unbelievable!! At Atlantis, we arrived at 7 AM, and although check-in was at 3:30 PM, she said she'd check us in immediately even though there was a vacant room.