Top Couple Friendly Hotels in Dubai

Sofitel Palm Jumeirah is a lovely hotel! We really enjoyed our short staycation there. The breakfast spread was great, there is a great choice of restaurants for lunch or dinner. In bathrooms and in the shower they use very good French cosmetic products. There is a good choice of pools, but we mainly stayed in the main big one. You can also enjoy the beach. The only problem happened when we wanted to book dinner at Moana restaurant, and they told us that my husband should wear closed shoes. It was soooo upsetting for us, as we came for one day and night, for relaxation, and of course we had only flip flops with us. The restaurant management was absolutely stubborn and inflexible, however it was my birthday, and I believe they could make a small nice exception for us.

The date we booked is our 36 years marriage anniversary. I highlighted it when booking. The hotel is very kind and thoughtful of the special date. A nice cake and wonderful flowers are prepared in our room. We are very touched and happy. The weather is windy but we still have inside swimming pool to enjoy. That is clean and with warm water. My new swimming suit was left in the swimming changing room. Hotel swimming department kept it for very formally and sent to my room also with a nice bag. The swimming suit is actually a brand new and 1st time wear. The staff in GYM room is a nice guy. When I look around there was a very early morning, no others were using the GYM. He has time so introduced a lot in patient. Other services are also available and in very good consideration. Thanks very much

We stayed at this hotel for 21 nights, along with another 2 families we recommended the hotel to, location and hotel are let down by the service, pool service was extremely poor, lack of staff, front of house managers were rude and abrupt, they had conflicting information, no one seemed to know how the half board package worked, eating in the hotel was a poor experience as no one knew how half board worked, most nights resulted in confrontation with restaurant staff, especially piatti restaurant where the management was abrupt and rude to the ladies in our party, very poor attitude , manager said it is a separate entity so we had to pay but is is part of raffles, and the half board package, raffles should not have this eatery or manager representing there brand, we had several meetings with management throughout the 21 days to resolve , even up to the last day we still had bills for half board package that we had already paid for, the best part of the hotel was the valet services , especially mathui at the front door, concierge , always met with smile and he went over and above his role to make the hotel experience better, we stayed here last year for a week and the standards have definitely slipped, guys like Mathui should be the guys representing the raffles brand, a credit to the brand, also at the pool there was one pool staff member that went over and above his role, although under staffed he never stopped , urjan, again a credit to the raffles brand, he was far better than the front desk staff, the hotel and location are let down by service,

Our stay was great. We had a misunderstanding about the child stay which was covered by the hotel manager and provided us a complimentary extra bed for our child. There was a construction on the neighbor land, so it is hardly recommended to book the room with palm view to prevent disturbing sound of construction at the evening. The staff were so kind and welcoming. Thanks to the manager for supporting us during our stay 🙏

The check-in experience is poor. If the overall score is considered, it would be unqualified. It would be about 2 points. But the hotel's facilities and decoration are very good, so the price is so high. But the transportation is very inconvenient. The twin family room booked is large. The single-bed room we were given when we checked in was small in size. We were told that the room we booked was not available. My friend and I went to breakfast. The hotel staff led us to a table. We just sit down and suddenly, a waiter rushed to us and shouted rudely”this table is reserved!” My friend and I were astonished, did not know what happened. Then he made us leave and left us scared. Luckly a nice young lady noticed us, and came to ask what happened and then led us to another table. We asked the young lady- why breakfast table was reserved? We've never heard of it~~ She didn't reply directly. But even though the table was reserved indeed, the waiter could have tell us calmly, we would understand without any doubt. No need to shout out of malice. We went to the restaurant for breakfast. The waiter took us to a table and sat down. As soon as we were seated, a male waiter rushed out and said very savagely that this table was reserved and forced us to leave our seats. My friends and I were stunned and stood there dumbfounded without knowing what was going on. Fortunately, a young waitress saw us and asked us to sit down at another table. We asked: Do you also have table reservations for breakfast? The waiter didn't answer directly. But even if the table was actually reserved, the waiter could have said it nicely and there was no need to be so malicious. This is a hotel with terrible service and the room rates are so expensive it's not worth it. Will never come again. Personal lessons for your reference

A very good hotel with a super professional stuff. Stayed there for 3 nights. We asked for a corner room, and we really got one, but when we entered the room there was a smell of mold, and there were noises coming from the upper floor. After i contacted the reception and complained about the above, they immediately moved us to a knew room, that was fantastic. This is the kind of service that you have to get in such high level hotels. The hotel is located in an excellent location, and it is connected to a mall, with a lot of restaurants. The room was big and very comfort, and had the all amenities that you need. This hotel is a very good choice in Dubai

I went for a two night stay and what I can say is the people the hotel everything just amazing. They helped with my luggage upon arrival to my room. I arrived at the hotel earlier than the check in time but they readily make my room. I also checked out an hour late but they didn’t deduct anything and they were patiently waiting. Had the most delicious breakfast ever. Had an amazing pool party from 5pm to 7:30pm. I enjoyed my stay and I would still go stay in this hotel again and again

I want to share with you a dream experience we had at the Waldorf Astoria Dubai Palm Jumeirah last October {2022}. The experience started with exceptional service and a very warm and helpful welcome from all the employees and especially from the manager Sameh who took care of us in an exceptional way, we had also amazing amazing personal concierge who took care of and made it - a dream come true ! The room was spectacular, a view of the city's skyline, a very large room, extremely clean, huge bath, a huge bed!, pleasure in every corner and in everything {cleaning products, cosmetics and much more}. The hotel pool is amazing, we especially loved the adults only pool. The food by the pool - insane! The breakfast is one of the richest I've ever had in my life - everything you've dreamed of, everything is fresh, delicious and the coffee... amazing! Dinner at the restaurants {each one separately} is special, delicious and a unique experience. The shuttles to the city are really convenient and at excellent times. We are grateful for 3 nights of our life and an extraordinary experience! it was A-M-A-Z-I-N-G! We will come back again and recommend everyone to go there and only there.

The apartment is pretty good. I plan to cook. Let a Ghanaian guy show us around the room and use the kitchenware. The attitude is very good. When we are going to check out, another Indian guy comes to help us carry the luggage and put it next to him. I broke the wine bottle and left without saying a word sorry. The manager immediately came over and asked us to leave the number to compensate us. It was very unpleasant! There was no apology for breaking the wine bottle. Thousands of things were gone. The most important thing was that the orders for buying a lot of clothes were getting wet when I was going to the airport for tax refund.

Our experience was overall extremely enjoyable. On arrival we were met with enthusiasm from a tall gentleman dressed in Egyptian clothing, keeping to the theme of the hotel. The staff checking in were lovely and couldn't do enough to help with a positive can do approach to any requests. We were checked in immediately and directed to the stunning golden and white pod lifts. It was my birthday whilst we stayed and we would like to say a special thank you to the staff who decorated our room, he was superb, it added to the experience and made it feel extra special. The standard restaurant had a good selection of foods which varied each day, although the desserts leave a little to be desired in terms of taste - although they look great. The royal grill steakhouse was excellent, we ordered sirloin steak (which the chef refused to serve as the quality of the meat they had received from the supplier was not of his standard and he did not want to serve it to guests - this was exemplary). We had tenderloin instead and it did not disappoint, incredible! The spa and salon are somewhat expensive, the service was top class from the salon.The gym is small, It's clean and quiet with towels and cold water provided. Best to go early morning or late at night when the room is cooler - unless your goal is weight loss because you'll sweat buckets! The rooftop bar on floor 9 was enjoyable. The WiFi was good and didn't disconnect once! The pool area is probably the best part of the hotel and really enjoyable with a warm pool, with a very short walk down to the sea. There aren't many pool sunbeds and they're taken by the early birds every day. It would probably be beneficial to implement some sort of 2hour no return policy as it's a little annoying to see a sunbed unused for a full day when someone has put their towel on it and doesn't use it. At all. The bar is expensive, around £30-40 for a bucket of 5 beers but it's to be expected in Dubai. For the price we paid, considerably less than some of the other options on the palm, we were not disappointed and would recommend this hotel to friends for the price point. Thank you for a wonderful experience!