Glenlossie Guest House

Room was very basic and had a shared bathroom. Other guests did not respect it :-(

The hotel was good value conmpared with other Dumfries properties but this is probably becasue the rooms are extrmely 'tired', so don't expect too much/ The staff and breakfast in the Caledonian hotel next door were very good.

Nice hotel, rooms immaculately clean, warm and cosy. Friendly staff, amazing breakfast selection, porridge oats, cereal, fresh fruit salad, yoghurt, open buffet full cooked breakfast available.. Wonderful hotel, highly recommended

Very basic and "tired" decoration. Very small single room. Shower could not be turned down so was much too hot. Breakfast OK.

We had booked this hotel based on reviews & have since came to the conclusion that these must have been submitted by friends & family. The hotel is run down, shabby, smelly & in dire need of either renovation or closed down. We knew this was a 3 star but this has got to be the worst 3 star we have experienced & believe me, we have stayed in many hotels in the UK. The paint on the bedroom door was so badly marked. The room was smelly, not stale, just smelly. The bedding was clean, the mattress was not! The walls must have dump or something behind it judging by the wallpaper seams. The view was of a wall! The bathroom was a dirty shower, very noisy toilet (we hadn’t even touched it let alone flush it) the toilet roll was sat on top of a very dirty & rusty radiator. When I went back into the bedroom I saw something on the floor which I killed with my shoe then we left as there was no way we were staying! My husband returned the keys to the hotel next door & explained our unhappiness to be met with ‘it is a 3 star’ Please avoid at all costs!

All was OK

The check in for this property is next door at the Caledonian Hotel. The Guest House has been updated, however the rooms are small, only a bed. Ensuite bathroom was updated and clean. I only stayed 1 night.

So many issues during our two night stay. The key is not available at the property itself, but at the hotel next door - a walk in the rain. I had asked for a room with disabled accessibility. It was certainly on the ground floor, but immediately beside the front door, which slammed closed every time someone entered (especially noisy at 3.30am!) The double bed was pushed against the wall, which meant one of us had to either climb over the other, or slide to the bottom of the bed to get out? Not very accessible! I mentioned it to the manager, who was not at all helpful, and he said he'd "look into it". The condition of the house and the room was shocking. Perhaps the worst thing was the bathroom. The light and fan was motion sensored, with no option to turn it off. When going into the bathroom, the light lit up the bedroom and the noise of the fan was dreadful! Like a helicopter taking off. When taking a shower the light would go off plunging the bathroom into darkness, and the person in the shower would have to put an arm etc out from behind the curtain to turn the light on again. Very difficult for a disabled person. We asked the manager for a change of room for our second night, but all his "5 properties were full"! Breakfast was poor. Again, we had to go next door to eat. So many problems with this guesthouse,, my advice - stay away! {The staff were hardworking and pleasant }

I have paid twice as much for hotels that are half as good. This place is an absolute gem. The room is clean, comfortable and stocked with all the amenities I could have wanted including biscuits and bottled water. The staff are friendly and helpful and the breakfast is fabulous This was booked as a cheap last minute idea to break up travelling but will definitely come back for a longer stay in the future.