Ramada by Wyndham East Syracuse Carrier Circle

Avoid this hotel! There is black mold in the bathrooms. Showers and toilets were dirty. Smelled of stale cigarettes. The staff, however, were all super friendly and courteous! It's a shame that the place is a mess, when the customer service is great!

never going back. the first night we were there, there was no hot water. the second day that we were there, we noticed there was a lot of ants. we found out they were coming out from behind the tv stand. although the bed was super comfy and I wanted to take a pillow home, we aren't going to be going back.

The place would have potential if anyone cared. Sadly the building is falling apart. The room was dirty My bed had hair in it.. a lot of hair! Yuck. Hair in shower. Toilet dirty. Would not recommend..

Filthy and NOT HANDICAP FRIENDLY! We arrived late in inclement weather to find no attempts made to clear the entrances or parking lots in handicap parking. The ramps to the lobby were not cleared so could not check in (sent spouse) the side door was at car level but key cards did not work. The back door was key card entry but through snow (not canopied) and about as far from the lobby as possible but near the room. The “roll-in” shower isn’t and there is NO BENCH OR SHOWER CHAIR! The bed has no blankets and you have to climb Mt Everest to transfer into it. I slept on top of the thing covered by my coat. The toilet is dirty, scratched and the seat wiggles. The tall lamp shade is broken and the clock isn’t set (no biggie bc cell phones) The breakfast is continental only, NOT HOT The pool is open but without my wheelchair I couldn’t get to it

The fire alarm kept going off intermittently all through the night. Needless to say, it was an awful night. The HVAC unit in the room blew out lukewarm air. The room was very cold. This hotel throughout feels threadbare and in need of a major upgrade.

Inept staff and management. Many unsafe conditions in the building, guestrooms and bathroom. Inefficient housekeeping and maintenance. Was supposed to have on site restaurant and lounge but didn't. Was supposed to have breakfast but didn't. Elevator couldn't be called to the second floor if it was on the first floor. All around a very badly run facility.

Stay away from this hotel! They don't even have blankets for their guests. Very outdated appliances and toilet that you need to flash several times. The coffeemaker was dirty and disgusting. I will never stay in that hotel again.