Hotels near Statue of Frederick Duke of York and Albany on the Esplanade, Edinburgh

Our assessment of our 3 night stay at the Waldorf was mixed. The hotel was very nice and as a Diamond member we were upgraded to a castle view room. The complimentary breakfast was very good and the front desk staff were generally helpful. We did have a problem one night with the light fixture leaking water from the ceiling. This may have been due to a rainstorm one night and staff brought a bucket to catch the leaking water. The biggest problem, however, occurred after checkout. At the time of checkout I was told that the hotel printer wasn’t working so they would email me my receipt. Since all 3 nights were paid for with HH points I asked if there was a zero balance and was told yes. Later that day I received the final bill and was charged over $1,000 on my credit card for all three nights. I immediately called the hotel and was told by in house reservations staff that my reservation had been cancelled when I didn’t show up. I reminded them that we had been staying with them the last 3 nights and had no problem at checkin on the scheduled day. In fact I confirmed our arrival time several hours before checkin. So they didn’t know what the problem was but would talk to the reservations manager when they were free. In the meantime I called the Hilton diamond desk and again was told that someone had cancelled my stay with points and it had been rebooked by someone as a cash stay and they were not sure what the problem was. My points had even been put back onto my account by someone. By now I am a bit irritated. I finally receive a call back from the hotel reservation manager who tells me that the Waldorf had a computer glitch on our arrival date and that all hotel reservations had been cancelled and had to be manually reentered by hotel staff. However, Hilton hotels have no way to make reservations using points so they made them as a cash payment. Thereby the $1,000 bill. Now glitches are bound to occur sometimes. However, all of this angst could have been avoided by telling me at checkin about the problem and I could have immediately rebooked the room using points while standing at the front desk. The hotel did ultimately reverse the charges and apologize. However. this shouldn’t happen at a property like the Waldorf.

I really enjoyed my stay at the Hilton Carlton, reception staff were very friendly and helpful. The hotel is very central to everything right in the heart next to the busy bustling city centre. My room I booked was a King Deluxe very spacious, clean, quiet room my en-suite bathroom was a wet room lots of space, I found no fault with my room. I ordered the continental breakfast in the morning staff were efficient, and the buffet breakfast offered gave a lot of good quality choices unlimited hot drinks, fresh fruit, yoghurts, cereals, toast, plenty on offer. I used the express checkout box as I was leaving in the morning there was a long queue as many guests were checking out so that suited me thank you so much to all the staff I had a wonderful experience.

had a fantastic stay here! there were 10 of us who all booked out a dorm. was quiet, clean and good quality. there are two bathrooms and two toilets per dorm which i thought was very good. our room wasn’t ready for an extra half an hour so they gave us free drink tokens for the bar! the reason this doesn’t get 5 stars is because it was awfully hot in the room - even with the window open! there didn’t seem to be air con - we wondered even if the hostel had put the heating on? we didn’t try the breakfast. the hotel bar had decent food but long waits.

The hotel only check in at 4:00pm. only at 4:00pm... many guests arrive in the day time and wait for a long time for check in..... long long queue. The staff gave me a wrong room with no window, that is very narrow, which I have reserved a standard single room with a queen bed. the room with no window, no wifi, no network...and seems that I cananot breath in the room... and I have to go back to the lobby again ..... the door card is not that good... I have to go to the reception to activate the card every day...yes. .. every day... sometime, I found out that when I tried to open my room door...but it failed... and I have to go back to the lobby again.... it is quite annoying. The location is OK. with bus to the airport and the tram and bus station nearby. The breakfast is good, with plenty of choices. The food is the same every day.

It's a hotel that promotes self-check-in, but the only way to contact the hotel is to give them a phone number and tell them to contact the hotel on their own. They don't have a local phone number so I can't contact them and they don't tell me how to check in. A guest staying at the hotel said he had experienced the same situation the day before and wouldn't have been able to check in if I hadn't helped him. And even if I call the number I gave, they don't answer.

We travelled to Edinburgh with a team of 22 teenage girls representing our county at a Gaelic football tournament and the staff and management of the Village Hotel were amazing from start to finish. The location, although out of town, suited our purposes as we could walk to our sports venue. As we were a large group we booked through the dedicated Village Hotel sports desk team, Jessica and Louise, who were fantastic and the made the process trouble free. We arrived an hour later than planned due to delayed flights but reception had all our room keys ready, rooms pre-allocated by name so we’re knew exactly where each girl was and all the rooms were together - very useful when you have 22 teenagers to corral! The sports desk organised a pre-ordered meal for our arrival on the Friday night which was carried out seamlessly by the restaurant and our late arrival was not an issue. The food was fantastic and each order was delivered correctly. We had parents who had driven up to Scotland through torrential and the restaurant staff kept them a meal and had them served before they had their coats off. Absolutely faultless service from the check in staff and everyone in the kitchen and restaurant. The sports desk team also organised a buffet for our team on the Saturday night. We expected the usual chips, chicken nuggets, burgers etc but there was also mini toad in the holes that weren’t mini at all, chicken breast, potatoes, veg, salad, pasta, desserts, fruit, plenty of water and juices and teas and coffees for us exhausted coaches and assistants. A special mention to the chefs, Chris and George who went far and above expectations and looked after us all amazingly. Another faultless service from everyone in the kitchen. Nothing was too much trouble. Breakfast was brilliant. Plenty of everything and enough choice for the fussiest of teenage girls - nobody went hungry. Our rooms were clean and warm and all the twin rooms had 2 double beds which was a huge luxury for our girls. All in all, the Village Hotel was the perfect venue for our group and we wouldn’t hesitate to book with them again. Thank you to the management and staff for making what could have been a nightmare trip a breeze.

Hotel was clean and Quiet.Reception staff friendly and helpful Easy access to city via buses. Sea food restaurants nearby. Hotels breakfast was good except scrambled egg not to my taste.(Dry) Toilet in the room no toilet brush. Bar did not have bloody Mary.Was a bit disappointing.! The hotel staff especially Madina and Lucas went beyond to help and give good advice for first time visitors. Worth trying Holiday Inbn Express Edinborough.

Stayed here for two nights over the bank holiday weekend in August 2022. I'm guessing the price was high because of the fringe and it being a bank holiday weekend. The hotel was bright and breezy. no tea making facilities in the room. No hair dryer, limited storage, no draws. There was tea making facilities in the reception that were free and always available. Breakfast at the hotel was continental and £7.50 each. Quite reasonable for the offering of cereal, pastries, yoghurts, juice, ham and cheeses. Nice location opposite the tram station.

We used this hotel following arrival at the airport from overseas and night prior to departure . It was ideal. Nice location, friendly staff. It was pleasant to walk around the wooded campus and neighborhoods of adjacent Herriot-Watt University. We will be back. ... I would note however, that some may feel the privacy in the bathroom is a bit compromised by the construction of the bathroom doors and side panels (opaque material which lets the light shine through, and large see-through cracks between the door and the adjacent wall - not completely private).

It’s a very nice hotel as an IHG group hotel you can be assured about quality . Staff is real nice and friendly . When I arrived I was given a twin room while I booked a double . Not their fault but the partner of trip . Com. No other double available so I asked them to put two single bed together so I won’t fall off at night . Lol. They were dead nice and did it for me. Nice environment not far from the nearby train station. Will defo go back there to stay