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The hotel environment is very good, the location is also good, the Royal Mile Street is out, the attitude is very polite, stayed for one night, because I came back after three days, so I left the bulky luggage in the hotel, we three people, send Three bags are available at no extra charge. Room facilities are good, toiletries are basically complete, some are L'Occitane, that is, toothbrush toothpaste should be prepared by yourself, slippers will be ready. The booked triple room is very spacious. It has a separate bed and a small bed with separate space, as well as an induction cooker. You can have time to do something yourself. Breakfast is simple, English, fill it up. In particular, the train station is not far from the hotel, but it is necessary to take the steps (still quite long). If the baggage is large or heavy, it is recommended to bypass and there is a slope.

This hotel is historic and grand, I highly recommend it. Was once the Harbor Master's house for the port of Leith and it truly holds all of the charm of a historic building, but with many cool upgrades! The area is really charming, just off the water and a fairly quick bus ride to all the downtown sites. Every single member of the staff from the restaurant, to housekeeping to the front desk really went out of their way to be kind, helpful and attentive. This was a trip of a lifetime for me and they truly made my visit to Edinburgh all the more. I highly recommend The Malmaison. Thank you so very much for an excellent stay.

We stayed two nights, and ate there many times, including on a return trip through Edinburgh. It is the most beautiful restaurant I've ever been in, staff are friendly, food is terrific, and not too expensive. If you hit a nice day the patio is gorgeous. Our view of the park was so pretty.

Of all the places we stayed during our two week tour of Scotland this was definitely our least favorite. The toilet in our room barely functioned...you had to vigorously pump the handle repeatedly to get it to flush. When we called to report the problem the hotel told us the plumber had installed the plumbing upside down in our room so there was nothing they could do. The beds were very uncomfortable. The hotel had hints of a previous grandeur, but it was in need of some serious renovations. Some of our fellow tour mates even reported finding mold in their room. Not surprising. While we were there it was raining and as we were sitting in one of the main parlors we noticed water pouring down from the ceiling near one of the grand front windows. Breakfast was very disappointing as well. The food was so so at best and the service was lackluster. The location wasn't all that great too. Nice quiet neighborhood street but it was a fair walk to anything. On a positive note, the staff who worked the reception desk were friendly. After our tour was over, even though we were staying on in Edinburgh, we made the wise decision to more to another hotel.

The traditional English breakfast is very substantial, the taste is OK, the service is welcoming, the room is small and there is no extra bed, but the bed is quite large, three people can barely sleep, the bathroom is clean, the place is not particularly easy to find, the front desk is half basement one. Overall feels good 👍

Extremely friendly upon arrival, check in was from 3pm but we arrived a little earlier which was no problem at all, we were shown to our room and given some information about the local area which was a nice touch. Because it was cheap our expectations were low however we was very impressed with the quality of the room. Beds are comfortable, shower was amazing too! Very quiet hotel, the road was quiet at night too which was lovely

The location is close to the train station, so it's very good that you don't have to carry your suitcases uphill! You can easily walk to various attractions in Edinburgh, and there are many restaurants around you to eat and drink. Book a foreign hotel on Ctrip, check in/out is barrier-free, but the location of the room is not ideal, the price is not low, the window of the room is actually in a dead corner, you can't see the sky!

I can not express how disappointed I was with this hotel. I did extensive research as I wanted somewhere nice for my birthday and picked this hotel as it had great reviews and being just under £370 per night for a Delux room with city views my expectations were high. Well what a shock I got. The Bedroom was average at best and certain not deluxe. The beds were appalling, we did not manage to get sleep as the beds were made from hardwood and screwed together. I have attached pictures of the beds.... worst I have every stayed in. I felt like I was in a hostel. I felt like I was sleeping on planks. The city views was a joke as all I had was the railway station and rubbish. The room was very noisy. The TV was so slow it was quicker to watch TV on my mobile. I paid for breakfast and they said I had not had that included in the room rate of £370 per night. Also it stated complementary whisky as part of their “in room features” which was false advertising as they only provided it on day one despite it not stating that. I did question if they were going to take the other in room items out of the room ie TV, HairDryer, etc. There were stains on the chairs and carpets. The cleaning of the room was average at best. There was mould in the bathroom. They did not provide clean glasses and we had to clean them and we had to ask for Tea Bags and milk every day. The service at breakfast was awful as it depended who you were. We asked why some people were service tea/ coffee and others had to get our own. Breakfast was not fantastic. The staff were not that friendly or helpful. Was I wrong to expect a good standard of hotel / room in Edinburgh for £370.00 a night? I have stayed all of the world and never experience just a poor service / standard. Not the birthday experience I had expected. The only thing good about this place was it was central so location was good.

We have stayed here before as we were going to the playhouse to see a show. Very happy with this hotel that’s why we booked it again. It’s like a 5 minute walk to the playhouse. Room equipped with kettle iron and spare bedding. Rooms were warm and comfortable. The girl who greeted us on arrival was pleasant and we had absolutely no complaints. Wouldn’t hesitate to rebook here