Anonymous User
June 28, 2024
The room is small, with poor soundproofing and lighting. The whole room is super dim. The bathroom lighting is not well designed. Even with the help of natural light during the day, it is difficult to see the face and hair in the mirror (such as makeup/hair wax to fix the style). There are large bottles of toiletries, and it is difficult to ensure the cleanliness of each guest. It is the hotel's business to save costs for environmental protection, but don't force everyone to be the same. The breakfast is terrible. The fruit salad for breakfast is not fresh. The watermelon tastes like it has been left for a long time... The service response speed is very slow. When checking in, the Marriott App is connected, and you can send messages to the hotel. But in the experience of the few days of staying, if you want bath towels or toothbrushes, it will take 1-2 hours to reply. The room is also cleaned casually on weekdays. The sheets are not even changed for a few days. The used bathrobes are thrown on the ground. As a result, I went back to the room and saw that they were hung back in the bathroom... There was no upgrade, and the room did not send any fruits or welcome cards, and the ceiling made strange noises when sleeping at night...
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