Premier Inn Edinburgh City Centre (York Place/St James Quarter) hotel Reviews
Premier Inn Edinburgh City Centre (York Place/St James Quarter) hotel
44 York Pl, Edinburgh, United KingdomView Hotel Details
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Premier Inn Edinburgh City Centre (York Place/St James Quarter) hotel Guest Reviews
4.2/5
Very Good
53 review
Verified reviewsLocation4.3
Amenities4.2
Service4.1
Cleanliness4.2
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All Reviews(53)
Positive reviews(44)
Reviews with photos/video(1)
Negative reviews(9)
Guest User
Zip and Link Room As A Twin
Stayed in Jul 2023
Couples
9 review
Very Good
Posted on Jul 15, 2023
Bathroom is so good.
And location is also amazing.
There is shopping center and waverly station near here.
Kishore
Standard Double Room
Stayed in Aug 2023
Couples
1 review
Posted on Aug 10, 2023
The cleanliness was in minus degree. No vaccum was done for all three days which we stayed. Carpet was stinking. Rubbish was not collected even after several requests. Bathtub was deep so in case if any short or senior person wants to take shower, there are high chances of slipping. No shampoo or conditioner or moisturizer was provided. No dental kit too. I will not recommend this hotel only because of its location. There are other good hotels in the same locality. So BIG NO for this hotel.
Annette
Twin Room
Stayed in Jul 2022
Friends
1 review
Outstanding
Posted on Jul 23, 2022
The hotel was in a very convenient part of the city right next to the playhouse and newly built st James centre. The staff were super helpful and the breakfast was delicious plus you could pretty much eat as much as you liked. The rooms are comfortable but quite warm with a minimum setting of 19o which was too warm for us. I wouldn’t stay again purely based on the room temperature.
Guest User
Twin Room
Stayed in May 2022
Friends
1 review
Very Good
Posted on May 24, 2022
Having booked for two nights, we were asked if we accepted not to clean the room the second day ! For that we did not receive at least one breakfast for free !?!
I sent an email to the hotel, asking about the tram connection from the airport and never received any answer. They could have told me that the tram stopped one stop earlier and not in front of the hotel. The food was correct - price expensive for a self-service breakfast.
Wuditu
Standard Double Room
Stayed in Mar 2024
Friends
62 review
Posted on Mar 24, 2024
The hotel is in a good location, you can go anywhere, especially it is very close to the bus station. You can easily go to Glasgow by taking the 900 bus, which is great! The bad thing is that you need to confirm with the front desk in advance to clean the room every day, which is very bad!
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Guest User
Standard Double Room
Stayed in Jan 2024
Family
2 review
Outstanding
Posted on Apr 21, 2024
Very new, very comfortable, clean, very quiet surroundings, suitable for family travel, very close to the train station, airport line, there are supermarkets nearby, and there are shopping boutiques around 🛍️
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91Heineken
Single
Stayed in Oct 2023
Solo travelers
2 review
Outstanding
Posted on Oct 5, 2023
Close to Calton Hill, Wivalley Station and the tourist bus terminal, it is very convenient to travel. The room environment is very comfortable, but the window in my room is a floor-to-ceiling window, and the only drawback is that it cannot be opened for ventilation.
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Anonymous User
Standard Double Room
Stayed in Jul 2023
Family
11 review
Amazing
Posted on Jul 18, 2023
The location of the hotel is very good, within walking distance from the train station and the city center. The room is clean and hygienic, but some towels need updating. It may be because of the weekend, the price is high, and there may be better value for money if you book early
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Guest User
Standard Double Room
Stayed in Jun 2023
Family
14 review
Outstanding
Posted on Jul 14, 2023
Booked for being close to the train station. The room is nice and luggage can be stored.
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Guest User
Guest Room With Bath-Accessible Lower<1>
Stayed in Sep 2022
Friends
46 review
Outstanding
Posted on Sep 28, 2022
Great, will continue to choose
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Guest User
Stayed in Jul 2024
Family
0 review
Outstanding
Posted on Jul 4, 2024
The hotel is perfectly located for the tram , bus station and Rail station . A 10 min walk will get you to the Old Town St James Quarter across the road … plenty of shops and restaurants nearby Room was very quiet and comfortable and the bed was super . All of the staff were super helpful and friendly
Guest User
Stayed in Jul 2024
Family
0 review
Posted on Jul 3, 2024
Having stayed at this hotel 3 times previously and enjoyed all my stays there it was sad to see some of the areas/services had slipped. Not enough staff to cope was probably the main concern. Corridors not hoovered right, security pass on lift does now not work so anyone can go up in the lifts, dirty towel left in bathroom on arrival, dirty stains on carpets, damp smell in room, decor chipped and needing repainted. Staff are run off their feet.
Guest User
Stayed in Jun 2024
Couples
0 review
Very Good
Posted on Jun 26, 2024
This is the 2nd time we have stayed at this hotel, it is within easy distance of all the main attractions, plus close to buses/trams for the airport or Highland Show. Hotel was clean, staff were friendly. Only downside on day one was the lifts were out of order and we were on the 4th floor! Will be going back though and would recommend
Guest User
Stayed in Jun 2024
Friends
0 review
Very Good
Posted on Jun 15, 2024
Nice and clean hotel. Nice staff and a good restaurant. Location is great. Easy to get to from te train and/or the tram. Very central
Guest User
Stayed in Jun 2024
Family
0 review
Posted on Jun 12, 2024
It is in the city centre and walkable distance from Princess street and many attractions/restaurants. That is the only good thing. Rooms are decent for a budget hotel. They do not clean the rooms/bathrooms even when you request (request should be placed by 12 noon). Complaining to staff/manager does not have any effect. You will be given a customer service number which you cannot get through. Breakfast is mediocre. Car park is 5-10 minutes away depending on the traffic. It is in Q park and you get discount. I will not stay here again.