Belford Hostel

The hotel and staff are great. It's a 10-minute walk from shops and restaurants. The room was secure, allowing us to leave our belongings without concern. The only downside was the bathroom; we wanted a private one accessible in the evening without going outside, but our room's bathroom was outside and shared with others.

It’s a shame that our stay here had to be ruined by the unfriendly, unprofessional and frankly plain rude staff. The location and facilities of Belford hostel are great, however the way I have been treated as a paying customer is appalling. I would love to know if the owner is aware that their business is being run into the ground by a bunch of clowns. They get drunk every single night in the common room and scream like toddlers keeping the customers awake at all hours of the night. When entering the common area you are greeted with eye rolls by the majority of the staff. There is never a staff member at reception, the ‘back in 5 minutes sign’ is their constant excuse, and if you can summon the courage to ring the bell, you’re eventually approached by a staff member who looks as though they would rather you just leave (excluding Seamus and Tara). I have never felt like such a burden when simply trying to pay to extend my stay. The way the manager, Tas acts is as if he wants to run the place broke. After years of experience working in the customer service industry, including in hotels, I am embarrassed for this company and feel horrible for the owner. P.s the hallway smells like sewerage.

A great historical property which is not too far from the main roads. A converted church, so voices tend to carry. Great for solo travellers because you can get a room for one person. Bathrooms have all amenities, but could use a larger floor mat outside of shower, floors were a little slippery. Inside main quarters, beautiful stained glass and ceiling features. Front desk was very helpful.

The staff was unprofessional and some where rude. The place was dirty and smelled. They charged for breakfast which consisted of cereal and toast