Best Western Cedar Park Inn

Clean room, but very hot. Good breakfast. Free swimming pool)

Really good experience for staying 3nights, nice staffs, price and location, recommend for family. Will book again.

It was ok

Service in breakfast, it is so slow and the food sucks, specially the scramble eggs and pancake. It is taste like plastic the egg, and it took us 30mims to get our food. Guests for 4 but we only have 2 towels. Soap and shampoo only fit not even for 1 use for 1 person.

This was one of the worst stays we have had, and we visit 25+ hotels a year. This hotel started with limited to no parking. Then entered to the hotel leaking on the main level, which we were told they wouldn’t address till the next day! The next issue was till midnight, there was kids literally running around and screaming, we went to the front end desk and called multiple times, there was no resolution. We were just told they have “let” the coach know. We didn’t get to sleep until well after midnight, which wasn’t our plan when we had a big day ahead of us. Then breakfast was terrible, it’s a served breakfast, that’s if you do get served! 4 tables walked out after waiting 45 minutes plus! We were lucky and got served, near frozen pork sausages and hard eggs, we complained, and were told they would make us an omelette, after waiting 20+ minutes for our omelette, we became table 5 and walked out! I would like to say we were the only one with this experience, however the table next to us showed us pictures of there room and explained this has happened two days in a row at breakfast. Best western should send an investigator to this hotel to get it up to standards.

Staff, check in very nice. Facility is older, some trouble with the bathroom lights. Did work but had trouble with them turning on several times. Room very clean, comfortable bed and pillows. Would stay there again.

I habe had better check in process in a third world country than I did at this hotel. For the love of god get your sheets and bedding ironed or pressed. Our TV remote was missing 1 battery. Our tub in the shower would not drain. The pool is disgusting and amd never any towels . The free breakfast should be a buffet for the ridiculous amount of tine everyone spends waiting for food, cutlery, syrup etc. The only shining star was Alisha at the front counter, but she only works days. She genuinely CARES if a guest is happy. If it wasnt one thing, it was another. I actually checked out the Ramada behind this hotel, no pool or free breakfast , but for the trouble we went through for those items who cares. I will be travelling to Edmonton 4 times a year or more now, and will NOT be returning to this Hotel. You give Best Western a BAD name.

The hotel is nice young woman at the desk was amazing but dont go for the free breakfast boiled sausage qas gross eggs like cold potatoes not cooked i said i am not eating this the waitress said why i said would you eat this she said hell no other people were disgusted and complaining room was clean people were getting sick from eating at this restaurant please stay away

Very clean and friendly atmosphere and accommodating