Hotels near Sea Life Caverns, Edmonton

We stayed at the Matrix in August when we travelled to Edmonton to bring our daughter back for University. The location is a great central point for us to go to the University of Alberta campus. The added bonus was the breakfast in the morning. Lots of choices of breakfast options and a seating area. Would definitely stay here again in the future.

Breakfast is a typical continental breakfast, but there are a wide range of fruits, dairy products and bread. The reception is very friendly and valet parking is very convenient. It is very close to Albert University Hospital and within walking distance.

The hotel room IS a little dated, but our room was clean and comfortable. The AC system worked perfectly, the bed was a dream. On site covered parking was helpful. Cora's breakfast restaurant is attached to the hotel which is another winner for me. If you don't need fancy, this is the place to stay. Rob at the Front Desk was delightful - friendly, funny and helpful! I would book a stay here again

After checking in, the hotel charged two extra room charges because of communication problems with Ctrip.com and checked out 5.12, which has not been processed so far. Excellent location. It's easy to go anywhere.

Our stay was rather good, with a few minor observations. The hotel is an older property, though fairly well maintained. It appears they are working to modernize and maintain. The hotel is located in a great location with easy access to transit and downtown. Our room was clean and pleasant! I want to say it is a little dated, but I absolutely love it. The bed was super comfortable too. The room had limited outlet access for charging our many devices, especially near the bed. Not a big deal though. The other thing that I could have easily had them take care of, but wasn’t a big deal. They provided two bath towels, one of which was super tiny and something you’d find in an economy hotel. It was fine and I could have easily called down for more. The staff were all friendly. The front desk staff were nice and pleasant. Perhaps a little overwhelmed at times. If and when I am back in Edmonton, this property is on the top of my list of hotels to stay.

We stayed here after being bumped from Travelodge Edmonton Airport last-minute due to overbooking. We were very fortunate to find a room, as most hotels were sold-out due to Garth Brooks being in town and since we were attending a wedding we were worried we would have to back-out of it due to this. Luckily that was not the case! The hotel was older but exceptionally clean! The pool and breakfast room were closed due to renovations but we did not care because we would not have used these amenities anyway (we were on a tight schedule). Service was great! Super friendly and professional. We dealt with Mary Jasnoor at check-in and again check-out. She was super sweet and helped us forget the terrible experience we had earlier in the day (see my other review for Travelodge Edmonton Airport) Thank you for a very good stay!

The location of the hotel is not bad, the room is relatively large, each bed in the twin room is 1.5 meters, and parking is free. If it is not enough, it should be that the hotel is relatively old. Fortunately, the rooms are clean. In addition, North American hotels generally do not provide slippers, toothbrushes and toothpaste. Nothing else is lacking, overall satisfaction.

I had an amazing stay at the Super 8. Sandy is amazing if you’re checking in with her, and the lady in the pub has fantastic service skills. I wish I had of caught her name. She’s fantastic and very attentive. My only complaint is after I left the hotel. I had accidentally left my single use contact lenses in my room. I obviously didn’t realize this until I was getting ready the next morning. I phoned the Super 8 to see if I had accidentally left them….and honestly had to really push for them to look in the lost and found. Thankfully, they found them. I had an emergency pair in my purse “just in case”, but had I have not had the emergency pair, I would have been unable to drive or even see 2 feet in front of me. When I picked them up, they clearly had my old room number and date attached to the “lost item”. I really would have appreciated a two minute phone call or text message to let me know that I had left something behind. Luckily, I was still in the area to be able to pick them up. When I expressed my disappointment to the front desk about the lack of contact, a manager (I think) was there to immediately jump on me to let me know that it was my fault for leaving something behind. I completely and fully understand that it was my mistake that I left something behind, however it would have taken a two minute call to let me know and I would have immediately turned around to pick them up. My recommendation would be to simply just let guests know if they leave something substantial behind. Many of your guests are travelling and are unable to drive back to pick things up when they realize something is missing. Small things make a big difference in the service industry. :) Regardless, I’ll be back! It’s one of my faves in Sherwood Park.

The atmosphere of this hotel is clean and refreshing. The front desk clerk is always in a good mood and very helpful. The room is large and the bed is clean and comfortable. Everything smells clean. Breakfast has a great selection. I always request this hotel when I’m in the area for work.

Tub is built for small people, bathroom vanity for giants. The tub is pint-sized, about a foot high. I’m five feet tall and just fit. Tried to make the most of what amounted to soaking in a puddle, but couldn’t even do that as the plug wouldn’t hold water. Asked at the front desk right away about a room with an adult sized tub and was told all rooms were the same. Staff acted like they could care less. Bathroom vanity counter was higher than normal, by quite a bit, so even washing my face was a challenge, again, from a five-footer. The bathroom mirror was mounted another foot above that, so I was glad to see a wall mirror by the window which I was able to use for makeup application. The next day tried the shower which wasn’t much better, very low water pressure. I’m guessing this is an older hotel that was somewhat updated. The room was clean and comfortable. Breakfast was okay. Air con worked well. I like to be a bit pampered when staying at a hotel, and this was not that. At the very least, a nice soak at the end of the day isn’t too much to ask. Won’t be back. Too much money for a low end hotel.