Elmbridge Hotels with Gym

If you don't want a stressful wedding then I suggest you DO NOT make your wedding venue Kingston Crowne Plaza. We booked Kingston Crowne Plaza a year in advance and today (a few months before my wedding) they email us saying that someone has 'exclusively booked out the hotel?' which means that we can no longer hold our wedding there..... They claim that this 'person' or 'company' has booked out every single room in the hotel? Yet for some reason, I can book a room online for the same date? My mum kept asking them to just give a small explanation as to why my wedding couldn't be held despite booking OVER A YEAR in advance and paying a deposit. They could not give a valid reason. All I can say is that they have caused me and my family a lot of stress and pain. My mum asked to speak to the senior manager and they refused, making out she was unavailable and then telling us eventually that her employment had been terminated. They said that they can't and wouldn't even bother calling up any of the other Crowne Plaza's to see if they could accommodate us and that we have to sort it out ourselves. AVOID AVOID AVOID! They are so extremely unprofessional and as a bride this is supposed to be a happy time for me but they have made it miserable. These people are unreliable so don't waste your money by booking. If you look at all of the reviews, the amount of people's weddings that they have canceled is ridiculous!!! This hotel needs to be closed.

I have been staying here for over 3 weeks with work and I couldn't be happier with the staff, they are helpful, Friendly and attentive. Fiona and Sammy deserve recognition from a truly amazing team. The rooms are are spacious and equipped with all you need, any further requests will be happily addressed by the staff.

What a fantastic venue! We held our wedding reception at Woodlands Park Hotel in July 2024. The building itself is beautiful, especially the Grand Hall, which guests loved. The team were very attentive and genuinely seemed to care about ensuring that the day was special. Woodlands Park was also transparent throughout with their pricing. They gave us use of multiple function rooms at the hotel, which all came included in the package. There was also a private breakfast room for our guests the day after the wedding - the Team even went to the trouble of decorating this with our flowers, which was a wonderful surprise! We would like to mention Jay in particular, who we felt went above and beyond in helping to make our day a success. We met Jay at the taste-testing evening that the the hotel provides, where he set up the room for us to practice our first dance. Jay also did a wonderful job of helping to set up the wedding breakfast and evening party rooms! They were perfect. Our guests also commented on how much they liked the food and all received excellent table service. We would thoroughly recommend Woodlands Park Hotel!