Hotels With Wi-Fi in Florida, United States

Excellent if you are on a budget better than Rosin Inn which is brits tend to go the room worked out at £45 per night for a family of four plus you get free buffet breakfast food nice hot and cold food and hot and cold drinks fruit and yogurts scrambled eggs bacon everything is their no parking fee we didn’t pay a resort fee either staff lovlely twice my son put an egg in the microwave and it exploded they never complained room spotless free shuttles to both Disney and universal

I stayed at the Disney All-Star Sports Resorts more than 6 years ago and remembered it being an aged motel-style hotel. It seems like this resort has been renovated since then. Still motel-style with three floors that are accessible from the outdoors with elevators and stairs. However, the rooms have completely been renovated (at least the building we were staying in). The room has been repainted; flooring redone, and the furniture seem to have been replaced with newer ones. The beds were super comfortable. The standing shower, sink, and toilet seems to have been replaced as well (I recall they used to have bathtubs). The room was very clean and very modern. The only complaint we had was the height of the toilet. We are on the petite side so the toilet were a bit too tall for us. It's a bit taller compare to standard hotel-sized toilets. It was quiet despite the rooms being connected directly to the outside. Their food court is decent but pricey. Overall, a great stay.

This hotel is embarrassing and an insult to the name “Regency”. It is surprising such a structure, in this condition, is nearby a major US airport such as Miami International. No laundry / dry cleaning service is available. The structure looks like it hasn’t been refurbished since the early 60s of the 20th century. The only photos that still represent the existing condition of the structure today are the ones of the pool, but unfortunately it was closed but I stayed there — or rather, when I checked in and then checked out after half an hour. First time in my life that I change hotel after check-in because of the conditions of the building and the services provided. A special mention goes to the staff, that is kind, proactive and truly at the client’s disposal (not ironic: I mean it). You can tell that they do what they can to compensate the hotel’s conditions, but unfortunately in this case the problem is not the staff: it is the hotel.

We were very pleasantly surprised by the Courtyard Lake Buena Vista at Vista Centre. I have stayed at many Courtyards, but this one was the best I have stayed at. It was just recently renovated. The lobby, lobby bar, and pool are so nice. The pool has cabanas with tvs and couches, a waterslide for the kids, cornhole, ping pong tables and fire pits. There is a huge tv where you can watch games all day and they show movies at night for the kids. You can order food and drinks from the lobby bar and eat inside or take it outside to the pool or around the firepits. The hotel location is perfect if you plan on visiting the parks like we did, or if you want to visit Disney Springs or the outlet shops and there are so many restaurants nearby. The customer service was excellent. The staff was very friendly and helpful. They have a buffet breakfast you can take advantage of and even offer Starbucks too. This Courtyard has so much to offer and I can't recommend it enough.

I’m my opinion, this is a basic 2-3 star hotel located a few miles from Miami airport and other city sights. Relatively clean. Okay for the price. Front desk employees were nice and diligent. Rooms are a little dark even though they have multiple individual lamps. Magnetic room keys were not working for my and many of the hotel guests who checked in at the same time as me. They had to send some one from security to open our rooms with master key. For a short stay and if you are looking for an okay-budget hotel in Mimia area, this is an option that works.

Front desk and staff were very pleasant and helpful! Veronica and Emily helped me check in really late at night and provided me very detailed information about hotel’s restaurants and amenities! Hot tub was on and hot late at night, it was so very relaxing! At the restaurant Andrea, Adam and the beautiful gelato server lady made our evening tasteful, pleasant and delightful! On the last day Nikki helped us checkout, fast and easy ! Stayed a little longer after check out because the hotel is just stunning, really enjoyed our time there! The room was beautiful and spacious too, the beach walk is a bit dark but a flashlight can easily fix that !

The hotel was beautiful and very clean. The TV was google so didn't really know how to work it and no one told us so we had no TV for awhile. The view was amazing. There's not really anything nearby to do but the risk a few places to eat and a grocery store in walking distance.

A simple hotel perfect as a base, a room to crash to after a busy day at the nearby parks.. Literally a few easy minutes to Disney Parks, Celebration, Old Town, international drive or the i4 for Universal, Outlet Malls etc etc... Rooms are spotlessly clean, hot water, massive comfortable beds, evan a small pool area to relax by that didn't feel busy and a basic but filling breakfast... perfect as a crash pad with free.. easy parking. Only thing we'd add is ask for the quiet side if you struggle with road noise we didn't and no issues but some say it's a pain.. loved our stay.

Satisfied for the price paid but the room was different from what I booked from here. I booked King room with resort view but the hotel said they received double bed room booking. There must be something wrong going with this app (Trip.com). Room was clean and comfortable enough and enjoyed the pool area.

The location is really good. It only takes about 10-15 minutes to Disney land and springs. Service was good too. The room is little small but good to stay

Excellent if you are on a budget better than Rosin Inn which is brits tend to go the room worked out at £45 per night for a family of four plus you get free buffet breakfast food nice hot and cold food and hot and cold drinks fruit and yogurts scrambled eggs bacon everything is their no parking fee we didn’t pay a resort fee either staff lovlely twice my son put an egg in the microwave and it exploded they never complained room spotless free shuttles to both Disney and universal

We were very pleasantly surprised by the Courtyard Lake Buena Vista at Vista Centre. I have stayed at many Courtyards, but this one was the best I have stayed at. It was just recently renovated. The lobby, lobby bar, and pool are so nice. The pool has cabanas with tvs and couches, a waterslide for the kids, cornhole, ping pong tables and fire pits. There is a huge tv where you can watch games all day and they show movies at night for the kids. You can order food and drinks from the lobby bar and eat inside or take it outside to the pool or around the firepits. The hotel location is perfect if you plan on visiting the parks like we did, or if you want to visit Disney Springs or the outlet shops and there are so many restaurants nearby. The customer service was excellent. The staff was very friendly and helpful. They have a buffet breakfast you can take advantage of and even offer Starbucks too. This Courtyard has so much to offer and I can't recommend it enough.

Satisfied for the price paid but the room was different from what I booked from here. I booked King room with resort view but the hotel said they received double bed room booking. There must be something wrong going with this app (Trip.com). Room was clean and comfortable enough and enjoyed the pool area.

The location is really good. It only takes about 10-15 minutes to Disney land and springs. Service was good too. The room is little small but good to stay

Family and I stayed Oct 7-14, 2022. I was pleased with my room at first. We had a nice room on the main floor, close to all the restaurants and gift shops, with a balcony which is what I had paid for with a very nice view. Friday night, the first night we stayed, there was a massive water leak I believe coming from the ice machine which absolutely ponded the whole wing. All the pounding and workers talking kept up us half the night. We had to move rooms and unfortunately there were no more rooms available with balconies and were stuck with a room with absolutely no view, just a view of the awning over the front door when you come in. Definitely disappointing. Also, new room had a fingernail clipping on the floor, a used tooth flosser in the closet and a lost cough drop under the bed. We were comped $300 for switching rooms and could see fireworks from Magic Kingdom out the window, but still sad we were without a balcony with a view. We noticed the carpets were pretty worn going down the hallways and the A/C was cranked up so high, it felt like Antarctica walking down the hall. There are quite a few choices for food, but we found most of it to be mediocre and had better experiences off Disney. Shula's Steakhouse and the BlueZoo restaurant require reservations and have a dress code. We did enjoy the ice cream at the Fountain, however. There was also a fee for parking and getting to the parking lot was quite a trek. It would be excruciating for someone in a wheelchair or had problems walking. We had rented a car and bought a few groceries for the room and had to wheel them in a suitcase, it was that far of a walk. The hotel was extremely huge and very confusing. Since we had to move rooms to the 7th floor, I found myself getting lost every time I left the room. If you're looking for a hotel close to the parks, it was easy to get to Magic Kingdom and Epcot, as you could ride the water taxi or walk, and also close to the Skyliner. The walkway from the Dolphin to the Swan was pretty at night when it was lit up. In conclusion, I would not stay at this hotel again or recommend it to anyone. I feel there are a lot nicer places to stay in the Disney realm. Last year in 2021, we stayed at the Animal Kingdom Lodge and had a way better experience. Other members of my family stayed across the pond at the Yacht Club and now I wish I would have spent the extra money to stay there - it was a lot nicer and cleaner than the Dolphin.

My Husband and I stayed another night and also booked one more night . This place is so amazing and very clean. The maintenance guys are very fast. Are a/c went out and told them that morning and they got it fixed. The security guards here are so nice and on top of there game.. very safe here cause of them. The housekeepers are also good at there job. Very friendly and very fast in bring what you need for your next stay over even if it's something you need when you check in. I Love this place and we will be back and we will be bring are kids on are next trip back to Florida. I give them a 10. We will be back. I recommend this place.. A++++ Thank you for a wonderful stay and safe...

I was a little nervous to stay here after recent reviews, I'm not sure if I was lucky with the room I got or if others look for more to complain about...but I could fault it. I have previously stayed at the Avanti Hotel but recent reviews there put me off staying. Yes the rooms are dated, most of these motel type hotels are, but the room was spotless which to me is the most important thing. We had taken some wipes to clean down surfaces etc just to be cautious but every wipe came up clean, top marks! Everything in the room worked as expected, fridge was good as was the microwave. Excellent location, we didn't use the pool but it looked good. Only slight issue was the Hurricane, the fire alarm went off twice as a false alarm...but these things happen. & there was some water leakage into the room from the door, which by our last day had caused a not very pleasant smell. But I'm not blaming the hotel for this & I assume they would have had a way to resolve this had we been staying longer & mentioned it! Our room was in block 3000, top floor facing the pool, no issues with noise - I doubt any room facing the pool would have an issue. Good view from the top floor too over to Volcano Bay. Happy to recommend the hotel for couples, families etc. I'd certainly be happy to stay here again for a future Orlando holiday!

Booked this location for a two night stay for our 5 year anniversary for the purpose of visiting Universal Orlando and Islands of Adventure theme parks. Called a day before arrival to see if I could have a bottle of wine or champagne waiting as a small surprise for my wife. The gentleman I spoke to was very polite but informed me that this location didn’t offer such a service. He did say he would make a note on the account that is was an anniversary trip. Upon arrival the following day, the concierge who greeted us offered us a congratulations as we checked in. We were upgraded rooms to a junior sweet and even had our parking fees waived. It was a very thoughtful gesture and really got our trip off to a great start. Every staff member we encountered was very polite and welcoming and we really appreciated it. Room was clean. Did not have a single issue. Only a 10-20 minute drive from Universal with a car rented.

Royal Pacific Resort never disappoints. Another 23 night stay and it was perfect. From the moment you step into this hotel you are warmly welcomed throughout, from the Valet Guys to the ladies who look after your rooms, everyone is so friendly and helpful. The resort is immaculately clean throughout in all public areas and our room was cleaned exceptionally well every day we were there. The King Suite is a good size, beds are very comfortable and bathroom products are nice. We always had plenty of towels and products replenished daily and turndown service were exceptional too. Very special thanks as always to Raymond, Marian and Andrea. The Club Lounge is a jewel in the crown of this hotel. The staff go above and beyond for you and welcome every guest like a friend. The food is replenished regularly and everything is kept clean and tidy. Staff are the best. Alex, Daniel, Raphael, Jen, Tory, Caitlyn, Kayleen, Trisha, Mitchell, Jordan, Hailey, Gia, Sophia and Tamara are all simply wonderful and we can`t thank them enough for looking after us so well. And the lovely Wellington as it is always a pleasure to chat to him. Bell services are wondefful and again look after you so well. Milton and Rob are two of the nicest gentlemen you could ever hope to meet and it`s always a pleasure to talk to them if they have the time. Samuel Martineau is always wonderful and at the front desk Katie, Cornell and Asha were very helpful and so friendly when we needed anything. Special thank you to Egle for her kindness. And nice to see Daniel from Valet again, he always remembers us. Orchids Lounge is another place that is always amazing. Ty, Colby and Mariella are so lovely and the sushi is among the best in the area. Fresh, tasty and original. Bula Bar was also a place we enjoyed this visit during some pool time. Food was excellent and the pool area was immaculately clean and the staff around the pool are very nice and again, make sure everyone is ok. The buffet lunch Island put on during the hurricane was also good and Elena looked after us well too. Tuk Tuk we used for the first time this trip and the food we purchased was fresh and tasty and staff were nice. The Express Pass is a wonderful perk of staying at this hotel, and the proximity to the parks is second to none, a short 7 minute walk takes you to IOA or you have the boats which run regularly and get you there in a few minutes. Royal Pacific Resort is one of our two home aways from home, there is nowhere better for us and we have so many reasons to keep coming back to this wonderful resort. The actions of all staff during the Hurricane were amazing. They looked after everyone so well and we felt completely safe and looked after during the couple of days it was around us. We were so grateful to Samuel, Jen and Sophia when we needed some help to change flights and extend our stay due to Hurricane Ian, they made the process so much easier. If you`re thinking of booking this hotel, g

Double trees always a nice hotel to stay at and the free cookies and check in or whenever you ask are always a delightful treat. For this day we found that there was really nothing around the hotel itself as far as other restaurant choices although it’s very close to universal and they have a shuttle bus which was convenient, we ended up moving to a location nearby that had many more restaurants around, the rooms were clean the pool areas. Nice the restaurants food was good although a little pricey if you would like to use the pool areas, I think this could be an excellent choice.

This hotel is embarrassing and an insult to the name “Regency”. It is surprising such a structure, in this condition, is nearby a major US airport such as Miami International. No laundry / dry cleaning service is available. The structure looks like it hasn’t been refurbished since the early 60s of the 20th century. The only photos that still represent the existing condition of the structure today are the ones of the pool, but unfortunately it was closed but I stayed there — or rather, when I checked in and then checked out after half an hour. First time in my life that I change hotel after check-in because of the conditions of the building and the services provided. A special mention goes to the staff, that is kind, proactive and truly at the client’s disposal (not ironic: I mean it). You can tell that they do what they can to compensate the hotel’s conditions, but unfortunately in this case the problem is not the staff: it is the hotel.

I’m my opinion, this is a basic 2-3 star hotel located a few miles from Miami airport and other city sights. Relatively clean. Okay for the price. Front desk employees were nice and diligent. Rooms are a little dark even though they have multiple individual lamps. Magnetic room keys were not working for my and many of the hotel guests who checked in at the same time as me. They had to send some one from security to open our rooms with master key. For a short stay and if you are looking for an okay-budget hotel in Mimia area, this is an option that works.

The hotel was beautiful and very clean. The TV was google so didn't really know how to work it and no one told us so we had no TV for awhile. The view was amazing. There's not really anything nearby to do but the risk a few places to eat and a grocery store in walking distance.

The hotel couldn't be any closer or more convenient to the terminals and for our early am check in. We had access to the entire terminal's shops and restaurants. We walked around looking at our gate areas, so we knew where we needed to go. Check in was easy however, they didn't mention the restaurant on the 7th floor so instead, we ended up paying over $100 at a chain restaurant with a burger/sandwich menu. The price point is extremely high for what you get - for $250 plus a night I'd expect a refrigerator or a microwave, some wash cloths, more than one regular coffee packet and some soap, however, once we asked twice, we received these items fairly quickly. The rooms are dated, not doubt, but the king bed was big and comfy. I was rather pleased with the bright lighting and expandable makeup mirror in the bathroom. Nice to see what you really look like rather than looking in a dim mirror for once which is what you get now at higher end facilities. The window was filthy so there was no looking out the window-to be fair I doubt its easy to clean when jets are constantly flying over your head. The carpet needs to be replaced, there really was very little left of it in the room. Hallway carpet dated but clean. The TV/cable didn't work due to provider changes occurring within the county and the airport is a county building (which is was what we were told when we asked how to use the TV.) We were able to use wireless to stream TV on the iPad - it would have nice if they mentioned that as well so we weren't fighting about how to work the remote. There are really no amenities, and I would say this is comparable to an older but clean motel. However, it took 28 minutes total in the morning to check in, check our bags, get through security and be seated at the gate. Long story short, we would stay there again for an early am flight if we could get a cheaper price.

Easy shuttle from the airport. The automated Hilton Honors pre check-in worked well so we headed straight up to our but on arrival we discovered our room was next to a very noisy elevator and every time it passed by it made a loud metallic rattling noise on the wall next to the bed. We called reception and eventually got an answer. They said they would call back to let us know if they had another room but after 30 minutes did not call back. I went down and joined the reception queue and then eventually did get a room away from the elevators. The reception said they were aware of the noise issue. We decided to go for a cocktail before retiring (they had ”Havana Night” specials?) and it was the weakest and most tasteless cocktail on record. Other than that the room was comfortable and quiet.

My boyfriend, our dog and I just spent a week at the Mondrian. From the moment we arrived, the guys at the entrance gave us a very pleasant welcome and from then on all the staff. Those at the reception, those at the bar, those at the pool, those at the restaurant and the maids gave us an exceptional treatment, always friendly and with a sweet smile on their faces, we really felt at home and our pet did too. He received a lot of affection from all of them and was happy for the whole hotel. We highly recommend this hotel. Its location, its exquisite aroma, its wonderful and professional staff and its rooms and facilities always clean and in good condition exactly as you see them in the photos on the web. We really can't wait to go back. Thank you very much once again for making us feel so good.

Had a horrible experience a couple of blocks away at some trashy place… But not only was this hotel the exact opposite of that, but they ACTUALLY got me in the vacation mood right back again. Luis the manager was nothing but a knowledgeable young man of the area and his hospitality is what got me to give this a shot. 10/10

The room is nice, large, cozy and close to the beach. The only downside is that the faucet in the wash basin in the bathroom has too little water!

Very good hotel, good beach structure with umbrellas and chairs. Only very small pool for the size of the hotel and the number of guests.

The location of the hotel is very convenient. It's a 3-minute walk from the MetroMover Bayfront station. It's next to the seaside park and the Bayside business district. There are also whole foods and CVS within a 10-minute walk. The hotel meets intercontinental standards and check-in at the front desk was quick even on Thanksgiving Day. Sea view rooms also have a great view of the bay. The room was very quiet. Sanitary cleaning is qualified. You can only choose valet parking, and the overnight fee is 55.37, which can be combined with the room deposit and credit card payment. When you pick up your car, just reply to the parking text message and someone will pick it up in less than 5 minutes, which is very convenient. The hotel has sixt car rental company, if you don't have a car rental option. Overall very satisfied.

Excellent if you are on a budget better than Rosin Inn which is brits tend to go the room worked out at £45 per night for a family of four plus you get free buffet breakfast food nice hot and cold food and hot and cold drinks fruit and yogurts scrambled eggs bacon everything is their no parking fee we didn’t pay a resort fee either staff lovlely twice my son put an egg in the microwave and it exploded they never complained room spotless free shuttles to both Disney and universal

We were very pleasantly surprised by the Courtyard Lake Buena Vista at Vista Centre. I have stayed at many Courtyards, but this one was the best I have stayed at. It was just recently renovated. The lobby, lobby bar, and pool are so nice. The pool has cabanas with tvs and couches, a waterslide for the kids, cornhole, ping pong tables and fire pits. There is a huge tv where you can watch games all day and they show movies at night for the kids. You can order food and drinks from the lobby bar and eat inside or take it outside to the pool or around the firepits. The hotel location is perfect if you plan on visiting the parks like we did, or if you want to visit Disney Springs or the outlet shops and there are so many restaurants nearby. The customer service was excellent. The staff was very friendly and helpful. They have a buffet breakfast you can take advantage of and even offer Starbucks too. This Courtyard has so much to offer and I can't recommend it enough.

Satisfied for the price paid but the room was different from what I booked from here. I booked King room with resort view but the hotel said they received double bed room booking. There must be something wrong going with this app (Trip.com). Room was clean and comfortable enough and enjoyed the pool area.

The location is really good. It only takes about 10-15 minutes to Disney land and springs. Service was good too. The room is little small but good to stay

My Husband and I stayed another night and also booked one more night . This place is so amazing and very clean. The maintenance guys are very fast. Are a/c went out and told them that morning and they got it fixed. The security guards here are so nice and on top of there game.. very safe here cause of them. The housekeepers are also good at there job. Very friendly and very fast in bring what you need for your next stay over even if it's something you need when you check in. I Love this place and we will be back and we will be bring are kids on are next trip back to Florida. I give them a 10. We will be back. I recommend this place.. A++++ Thank you for a wonderful stay and safe...

I was a little nervous to stay here after recent reviews, I'm not sure if I was lucky with the room I got or if others look for more to complain about...but I could fault it. I have previously stayed at the Avanti Hotel but recent reviews there put me off staying. Yes the rooms are dated, most of these motel type hotels are, but the room was spotless which to me is the most important thing. We had taken some wipes to clean down surfaces etc just to be cautious but every wipe came up clean, top marks! Everything in the room worked as expected, fridge was good as was the microwave. Excellent location, we didn't use the pool but it looked good. Only slight issue was the Hurricane, the fire alarm went off twice as a false alarm...but these things happen. & there was some water leakage into the room from the door, which by our last day had caused a not very pleasant smell. But I'm not blaming the hotel for this & I assume they would have had a way to resolve this had we been staying longer & mentioned it! Our room was in block 3000, top floor facing the pool, no issues with noise - I doubt any room facing the pool would have an issue. Good view from the top floor too over to Volcano Bay. Happy to recommend the hotel for couples, families etc. I'd certainly be happy to stay here again for a future Orlando holiday!

Royal Pacific Resort never disappoints. Another 23 night stay and it was perfect. From the moment you step into this hotel you are warmly welcomed throughout, from the Valet Guys to the ladies who look after your rooms, everyone is so friendly and helpful. The resort is immaculately clean throughout in all public areas and our room was cleaned exceptionally well every day we were there. The King Suite is a good size, beds are very comfortable and bathroom products are nice. We always had plenty of towels and products replenished daily and turndown service were exceptional too. Very special thanks as always to Raymond, Marian and Andrea. The Club Lounge is a jewel in the crown of this hotel. The staff go above and beyond for you and welcome every guest like a friend. The food is replenished regularly and everything is kept clean and tidy. Staff are the best. Alex, Daniel, Raphael, Jen, Tory, Caitlyn, Kayleen, Trisha, Mitchell, Jordan, Hailey, Gia, Sophia and Tamara are all simply wonderful and we can`t thank them enough for looking after us so well. And the lovely Wellington as it is always a pleasure to chat to him. Bell services are wondefful and again look after you so well. Milton and Rob are two of the nicest gentlemen you could ever hope to meet and it`s always a pleasure to talk to them if they have the time. Samuel Martineau is always wonderful and at the front desk Katie, Cornell and Asha were very helpful and so friendly when we needed anything. Special thank you to Egle for her kindness. And nice to see Daniel from Valet again, he always remembers us. Orchids Lounge is another place that is always amazing. Ty, Colby and Mariella are so lovely and the sushi is among the best in the area. Fresh, tasty and original. Bula Bar was also a place we enjoyed this visit during some pool time. Food was excellent and the pool area was immaculately clean and the staff around the pool are very nice and again, make sure everyone is ok. The buffet lunch Island put on during the hurricane was also good and Elena looked after us well too. Tuk Tuk we used for the first time this trip and the food we purchased was fresh and tasty and staff were nice. The Express Pass is a wonderful perk of staying at this hotel, and the proximity to the parks is second to none, a short 7 minute walk takes you to IOA or you have the boats which run regularly and get you there in a few minutes. Royal Pacific Resort is one of our two home aways from home, there is nowhere better for us and we have so many reasons to keep coming back to this wonderful resort. The actions of all staff during the Hurricane were amazing. They looked after everyone so well and we felt completely safe and looked after during the couple of days it was around us. We were so grateful to Samuel, Jen and Sophia when we needed some help to change flights and extend our stay due to Hurricane Ian, they made the process so much easier. If you`re thinking of booking this hotel, g

Double trees always a nice hotel to stay at and the free cookies and check in or whenever you ask are always a delightful treat. For this day we found that there was really nothing around the hotel itself as far as other restaurant choices although it’s very close to universal and they have a shuttle bus which was convenient, we ended up moving to a location nearby that had many more restaurants around, the rooms were clean the pool areas. Nice the restaurants food was good although a little pricey if you would like to use the pool areas, I think this could be an excellent choice.

The hotel is very new, and the sanitary environment is good. It is a pity that the room was arranged directly opposite the elevator. The sound of opening and closing the elevator is loud, so I can't have a good rest. There are constant sounds of moving things upstairs. Although the front desk can change the room, However, since we were not on the same floor as my friends, we did not change. We added a room with double breakfast. Breakfast ended at 9:30. The menu was single and there were no fruits, yogurt, or eggs around 9:00.

I wish I had more nice things to say about our visit to Rosen Shingle Creek. Overall it was a nice stay, but little negatives piled up throughout, resulting in this average review. I brought my family along with me for a very large conference being held at the Orlando Convention Center, and the RSC was an official conference hotel, so many attendees were staying here. PROS . The staff! Overall, wonderful, friendly, engaging and responsive. Shout out to Heather and Mike at the Cat-Tails bar and poolside service. We had an Amazon Fresh order scheduled (there is a small fridge in the room) and the bell stand delivered it within 5 minutes of us requesting it. My mom and niece were also staying at the hotel, and the front desk attendant thoughtfully placed our rooms right next to each other. . Conference management. We had a great conference rate and the acknowledgment of our (significant) presence was thoughtful. Overall, the team was well prepared for several hundred attendees moving around the property. CONS . Rooms NOT that family friendly. I have a real issue with hotel bathroom designs that aren’t accessible for kids. I had to drag the ottoman into the bathroom area so my youngest could reach the sink. A huge leather ottoman in the bathroom is not ideal. . Substandard housekeeping. I asked for laundry bags from our service provider and was told they weren’t available. She pressured us out of our room one day saying she was trying to finish her shift early and upset my niece to the point of tears. Another morning, we had privacy lock and sign on and they were knocking at 8:30 to come in. It all felt very disconnected. . The Food. The biggest disappointment was that a resort this size, and a Universal Studios property, was such a let-down when it came to food. If you have any food allergy whatsoever, don’t stay here. The RSC makes little to no accommodation for food allergy or intolerance, which is very surprising in this day and age. My husband is celiac and other than FRENCH FRIES and VEGETABLES was extremely restricted in his food options. Only one restaurant was able to offer him gluten free bread for a burger. Food allergies are more and more common, it is unreasonable that RSC was lacking in its accommodations. In comparison to Disney properties where almost anything can be accommodated for food allergies, it was a glaring difference. Food options for children were also limited and unhealthy. After three days of eating cereal, French fries, and cardboard pizza, my kids were desperate for a freaking hot dog. None of the seven restaurants offered such a thing, but I was told they were available at the golf course snack stand. So I walk all the way out there to get three hot dogs and they were…sold out of hot dogs. Our Amazon Fresh delivery was a godsend, and there’s a Publix market at the end of the (very long) resort drive. . Universal partner means what?? One afternoon we wanted to head over to Universal City Walk. Unfortunately, this