The Gem Museum Suites Evanston

We arrived late at night on opening weekend for a lucid festival we were attending, Becca was there to greet us and took very GREAT care of us. She let us know about all the places around that were open late and showed us the breakfast menu so we could pre plan for the next morning. She was very accommodating and made sure to ask us how we were doing or if we needed anything every time she saw us! The hotel room itself was amazing. It included pans so that we were able to cook food and save money on eating out, plus a washer/dryer which made it feel like a home.The view we had was very beautiful as well. Everything was a 100/10 and i will definitely only be staying here when im visiting Illinois!

Someone in the elevator said that this just newly opened, and his party had to change rooms a few times due to things not working. There are no usable stairs except in the event of an emergency, and only access to the top and bottom floors. The elevator was slow, so I opted for the stairs and set off an alarm. It should be more clearly marked with do not use unless there is an emergency. I don’t know what floors 2-5 would do if there was an emergency since I didn’t see access from the stairwell. The front desk was confused as to how to access a third party reservation, and the girl couldn’t program two keys for the room. Also, we were told breakfast was available across the street at the museum, but when we walked across the street, the doors were open but we saw nothing. We ended up going to a very good local coffee shop. Also, our bed was shoved against a wall, so getting out at night to go to the bathroom was very difficult. Evanston is lovely, so hopefully they’ll get the kinks out. We had a wedding to attend across the street.

Lovely! The suite was large with separate bedroom, and living room/kitchen. It had a washing machine in the bathroom and a dishwasher in the kitchen. Very new. Very clean. Great location. Very friendly staff.

It’s a nice little hotel when you are on budget. Clean and spacious.

Real homemade breakfast- parking - friendly staff- close to downtown evanston

Had a one bedroom suite. The hotel is in an excellent location and is pet friendly. Pet rates were steep -- $75 per night. I found this rate outrageous given that they only clean every other day. Was recently opened and the staff was not really sure of what they were doing. Breakfast was across the street and was understaffed with a choice of 3 breakfasts and insufficient seating for peak times. Bathroom in room was odd -- toilet was high off ground and shower was super slippery with no spot for personal items except for the shower floor. No bar in shower. Kitchen in room was well stocked with cooking implements. Can't use stairways in hotel because they only for emergency use so had to take the elevator each trip.