Hotels near Ervideira Wine Shop Évora, Evora

We had spent 3 nights at this Hilton and we got a top rate service, starting from the reception, with Moises, Raquel, Davide, the room services are excellent, as the different restaurants, where I remember just Celso, Diogo, Paolo. The breakfast display is amazing. The rooms large with excellent beds, plus free cover parking for gold members. If in Evora don’t look around this is the place.

The hotel is a bit away from the historic center but within walking distance. Parking on side streets was a breeze. It has all the amenities of a 3 stars hotel. Reception was courteous and efficient.. We had a pleasant and uneventful one night stay.

We were in Evora for a day and were very pleasantly welcomed. The hoteller has really explained everything very well and friendly and has marked the main points on a map for us. The room was well furnished and beautifully furnished. The bed may be a little soft and the room lightly bright but everything in all really nice ! Breakfast is also very pleasant.

We loved this hotel. Stayed here with my 18 year old daughter for one night on our way to the Algarve. It was lovely. The rooms are spacious and beautiful. The pool is perfect and food excellent. The service was excellent as well. Only one small problem- ants in the bathroom. I reported this to the staff and they apologized and thanked me and said they would take care of it. They also recommended an excellent restaurant for dinner nearby.

What I liked: 1. When I first walked in … my impression was ‘Wow’. A sleek and modern lobby and a open concept restaurant really made the place look amazing. 2. While I didn’t use the pools. There were a lot of choices. I think there were 4 pools and they all looked nice. 3. The included dinner at the hotel restaurant with my Globus tour was more the same type of meal I could get in North America. I generally want to try the local cuisine. However, there was a lot of choice with the buffet and a very pleasant experience. The breakfast the next morning also had a lot of variety 4. The rooms were clean and modern What could be improved/didn’t like: 1. The check-in at this hotel needs a lot of work, especially when dealing with bus tours. However, I think a lot of their business are bus tours since I noticed a very large parking lot with several buses next door. We went to our room and discovered it didn’t have two twin beds. This was a communication problem with Globus and spoke to our tour guide after this issue. We phoned reception and told them the situation. We asked for someone to come to the room because it seemed to be a long walk to get back to reception. After about 10 minutes, someone arrived from reception and walked us to the new room. We weren’t too thrilled since it was directly in front of this “wall of heat’ that we passed by when getting off the elevator. The new room also had a lousy view compared to the first one that overlooked the pool. We specifically asked the reception person to make sure that are luggage comes to the new room. She told us not to worry, but sometimes it takes a bit of time. We waited for more than 40 minutes and then thought – maybe they sent our luggage to the old room. I went back and it wasn’t there. We called reception and finally got our luggage more than an hour after checking in. This time there was somewhat of an apology since it was the same reception person who said it would be sent to the new room. She admitted that she forgot, and we respected her honesty. Originally, she seemed annoyed when taking us to the new room and only seemed concerned about whether we used the washroom in the old room. When we met people from the tour and told them about the situation, they said there is a ton of luggage in a small back room that hasn’t been delivered. This lack of organization and efficiency took one hour of out of our vacation time. 2. The front of the hotel is glass and looks very modern. But when you pass by the corridors that are in the front of the hotel facing the street versus the back facing the pool – the temperature is so hot it is noticeable. I think the hotel tried to put some type of additional wall to block the heat. However, it isn’t enough and there needs to be more air conditioning in the corridors to keep the place at a proper temperature.

Not a great start but did get better through the 4 days. Our arrival was frosty, especially madame manager who couldn’t crack a smile for her customers. Next it’s a 4 star hotel that wanted payment for the room upfront. Then they didn’t accept Amex and finally, laundry service was suspended but they could give us the details of do it yourself launderettes in the town. Not a good start to our expensive stay. That said we had a very nice bungalow, well maintained and a nice cool retreat from the blistering summer heat. Great shower pressure, comfortable beds. All the important things for a vacation. The weird process of having to book specific times for breakfast and dinner didn’t make much sense, especially since there were never more than 4 tables occupied for the times we were there. Could be a process still in place from the pandemic. The jewel was the roof pool and solarium. A lovely place to chill after tourism. The staff we engaged with were very nice and helpful. It’s a shame our initial experience was tainted by management and some obscure policies you’d not expect for a hotel with 4 stars.

We went on a trip to relax and meet the city of Evora with two nights reservation with breakfast included in this hotel. The hotel was in the middle of the hotel, with a stream of water, which was in the rest of the hotel, including some rooms. After a few minutes, he realized that he was wrong and we made the rest of the payment. The lights of the corridors also remain connected overnight, making it between night lights to the room, because above the door there is a glass part. Breakfast is basic but diversified and always equal. The swimming pool and the outdoor space are pleasant, and the hotel has no restaurant or bar to eat or drink during the day. On the penultimate day, the room access card was cancelled to which the same receptionist said we were taking advantage of not paying the second night when we had already made the payment and with it !! The positive points of this hotel are the location and private park.

The hotel is in a good location, is modern, elegant, clean and well-maintained. Staff were very friendly. The room and bed was very comfortable and inviting. One thing that would have been helpful, would have been driving instructions. Either that, or a pickup from the front desk when I called several times for help. Evora is full of narrow, winding and one-way roads, and the GPS route was unadvisable (it wasn't obvious that our vehicle would have had enough clearance to navigate the extremely narrow lane that GPS sent us on) so we ended up asking lots of people for driving instructions. I suppose that's part of the charm of the place but after a long drive to get there ...