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Top rated hotels in Florence

Camplus Firenze Casa Per Ferie
4.1/544 Reviews
Florence Historic Center
I regret to say that our recent stay at Camplus Guest Firenze in Florence was a complete disappointment, and I feel compelled to share our experience to warn others not to stay here. To start with the positives, the room size was adequate and the bed was comfortable. The modern decor was also appealing, and the cleaning standards were satisfactory. However, the negatives far outweighed any positives. Firstly, despite being upgraded, our room on the messanie 1A floor suffered from appalling noise pollution from the common area as there was no wall separating our room from the common area. As the building primarily caters to students, the noise levels were unacceptable, disrupting our sleep and causing discomfort throughout our stay. The students should feel free to make noise in their common area, I just don’t know our superior double room (we even bought an upgraded room) was placed there for paying hotel guests when this is clearly an issue. The most alarming issue was the shared balcony, which posed a serious security risk. On the second night, we were awakened by loud music and discovered a group of people smoking and partying directly outside our room on our own portion of the balcony. This invasion of privacy and lack of security left us feeling unsafe and vulnerable. Despite raising the issue, and the situation was not properly addressed and upon checkout the staff member tried to make it out that the group were on another area of the balcony, which I was upset about as I looked out the window and I saw with my own eyes the group directly outside our room on our balcony. They also asked why we didn’t tell them to go away ourselves but as not speaking good Italian at all, we felt unsafe approaching a group whose language we don’t speak. Furthermore, the breakfast experience was uncomfortable, as we felt out of place among the other students. Overall, our stay was marred by feelings of insecurity, discomfort, and sleep disturbance. Despite paying a significant amount for our stay, the service and amenities did not meet our expectations. Moreover, management's lack of response to our official complaint email is concerning. Despite offering a mere 50% discount on our next stay within the year, which we declined as we do not plan to return to Florence within that timeframe, they have refused to offer any compensation for our current stay. In conclusion, I strongly advise against staying at camplus guest firenze in Florence. Our experience was unacceptable, and the lack of proper response from management only adds to our disappointment. Please reconsider before booking your stay here.
NilHotel Florence
4.2/546 Reviews
Rifredi
I am not writing this type of reviews often, but unfortunately this time I have to in order to reflect the reality about this hotel. Prior to this hotel we stayed at another hotel in Rome also 4-star that we really enjoyed (price level and distance from city center was similar). Firstly, I would like to point out that this hotel, even though it has 4 stars, cannot be considered to be a European-level 4-star hotel at all, at maximum a refurbished 3-star hotel. Given the price and its location, I would like to tell you straight, it is quite expensive for what you get, especially given the further circumstances described below. Secondly, I have not read many negative reviews regarding the noise level, but would like to shed some light on that. Even though we asked for a quiet room, we got the room facing the hotel parking and front road. I cannot say that there was a lot of noise from the road, but you could definitely hear cars from the road. But the biggest problem is the noise insultaion, or more precisely its complete absence. We could hear our neighbours talking in the other room like they were in our room. Our neighbours were awake until late night and we could hear them receiving messages while chatting on the phone and it seemed like the phone was vibrating each time near your ear. There was also noise from outside and other neighbours (it was partially not clear where it was coming from), so overall an awful experience also given the fact that each room has roller blinds and some people are using them at night and each time you can hear the mechanism working (it is quite loud). When people flush in other rooms, it sounds like it starts raining heavily. To sum up, insulation is really bad. Thirdly, the room was furbished at the level of refurbished 3-star hotel, the old hairdriers from the 20th century, only one card key, thus you cannot leave the AC on when you leave the room. Room was not ventilated at all once we arrived, so it was very hot to sleep and smell was not very pleasant. Breakfast at the level of 3-star hotel maximum and they do not let people finish their breakfast telling at 9:55am that you have to leave in 5 minutes since the breakfast time ends at 10am. As a cherry on the tart, when we were leaving we were told that the water in the room was not complimentary when we arrived, even though we did not found anywhere information with pricing of water in the room. When I asked where we could find price list for water in the room, as I belive it should be clearly placed in a visible spot, the person at reception firstly insulted us in Italian (not knowing that we speak Italian) and then just answered arrogantly ”it is in the room”, showing that he does not want to speak with us. Unbelievable and unacceptable behaviour from staff, you are paying them for being treated in such a manner... Overall, I understand that Florence is an expensive and crowded city, but in this instance when we unfortunately had only extremely negativ
Hotel Costantini
4.3/572 Reviews
Florence Historic Center
I stayed for 2 nights in this small hotel in the centre of Florence, excellent location to return after lunch to rest and also to leave the evening! very clean and bedroom in French, also the small but functional and clean bathroom. Very kind staff, it is only a pity that breakfast in this period is only offered hot drinks from a car, but very good! To access the hotel at any time, besides the reception time, access codes are provided, very convenient, check in is made after 14:00 while check out by 11:00. But I was allowed to leave my baggage in storage until mid- afternoon, a great courtesy. I found myself very good and I am sure I will be very busy back in this building.
Villa Cora
4.7/571 Reviews
Florence Historic Center
这家酒店可以说是超级完美。但是美中不足的是由于我跟我朋友一起去的酒店,那个酒店前台可以说是直接忽略我,然后给我分配了一个最小最小的房间,这让我不是很高兴,毕竟酒店钱也不便宜。我朋友跟我定的同一个房型。I mean during the check in the entire time, the staff ignored me the entire time, I understand he knows I was with my friends, but I have my reservation separately, he should handle it by the order, and not just assigned me the smallest room just because I was a single person.I booked the exactly same type of room just like my friends, and their room is twice bigger than mine. And I can only eat breakfast in bed because there was no room to put it. That’s hilarious actually.
Diana Park Hotel
4.1/552 Reviews
Campo di Marte
The hotel is clean , but tired. I did not appreciate being told to sit a specific table for breakfast even when there were clearly several empty, was totally snubbed when asking for hot water for tea. Male concierge added 30% onto the price of bus tickets , next days' tickets were as priced on the actual ticket. Makes them untrustworthy. Poor breakfasts . And service is bad. Itallians get treated well and english are NOT . They don't know how to treat paying guests with equal respect . Its obvious they are blatantly discriminate.
Hotel Berchielli
4.5/5125 Reviews
Florence Historic Center
This is a lovely, clean hotel with good facilities and location and an excellent breakfast. It has a very traditional decor, with a modern bathroom. Our room was pleasant enough but the window faced a wall and had huge shutters which we couldn't open. Hence, there was hardly any natural light in the room. I also found the staff a bit unfriendly, especially at the reception desk. There was no greeting if you walked past, and they did seem slightly condescending - not the usual friendliness you would expect on a reception desk. The staff at breakfast were much nicer. I liked this hotel, but a little friendliness and a smile go a long way and would have enhanced our stay.

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Local Travel Info

Number of Hotels684
Number of Reviews23,204
Highest PriceINR 191,586
Lowest PriceINR 5,634
Average Price (Weekdays)INR 29,001
Average Price (Weekends)INR 30,584