Hotel Indigo Florence

Hotel Indigo Florence Reviews

Hotel Indigo Florence

Via Jacopo da Diacceto, 16/20, Florence, ItalyView Hotel Details
Hotel Indigo Florence
Hotel Indigo FlorenceHotel Indigo FlorenceHotel Indigo Florence
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Hotel Indigo Florence Guest Reviews

4.4/5
Very Good
47 review
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.5
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All Reviews(47)
Positive reviews(46)
Reviews with photos/video(9)
Awesome stay(11)
Great service(8)
Awesome rooms(7)
Delicious breakfast(7)
Convenient location(7)
Clean and tidy(6)
Great location(1)
Negative reviews(1)
Jasveen
Standard Queen Room
Stayed in May 2024
Couples
12 review
3.7/5
Posted on May 20, 2024
Clean hotel that is very near the train station - we walked with our heavy luggage and did not face any issues. There's an amazing Indian restaurant called haveli 50 metres from this hotel - we had tons of Italian food on our trip and went to haveli for dinner one time and it was amazing to try indian food in italy.
Response from Property: Dear Guest,thank you for choosing Hotel Indigo Florence! We're delighted to hear about your convenient stay near the train station - perfect for rolling in with luggage! And how lucky to have a fantastic Indian restaurant, Haveli, right next door. We're glad you enjoyed a delicious change of pace during your Italian adventure.Sincerely,The Guest Relations TeamHotel Indigo Florence
Frausk
Standard King Room
Stayed in Apr 2024
Family
6 review
5.0/5
Outstanding
Posted on May 3, 2024
Less than 10mins walk from the Firenze S.M.N train station, staff are friendly, the room is clean. Stayed for two nights and the experience is great.
Response from Property: Dear Guest,delighted you enjoyed your stay! Perfect location, friendly staff, clean room - that's what we strive for. Thank you for choosing Hotel Indigo Florence.Sincerely,The Guest Relations TeamHotel Indigo Florence
Guest User
Standard Room
Stayed in Mar 2024
Friends
13 review
3.7/5
Posted on Mar 27, 2024
The standard room is small and toilet super small as well
JZuo
Standard King Room With Balcony
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 8, 2024
Everything is great. The location is close to the major train station and good for domestic travels. Breakfast is brilliant. The room is a bit small but got everything you need. The only problem is mosquitoes - each day we found 3 of them. No idea if they came in through the balcony or during cleaning. Wish this to be improved soon!
Response from Property: Dear Guest,Thank you for taking the time to share your feedback about your recent stay at Hotel Indigo Florence. We are delighted to hear that you enjoyed our convenient location, brilliant breakfast, and well-equipped rooms. It is wonderful to know that these aspects of your stay met your expectations.We sincerely apologize for the inconvenience you experienced with mosquitoes. Your comfort and satisfaction are our top priorities, and we understand how this issue could have affected your stay. We are currently investigating how the mosquitoes may have entered your room, whether through the balcony or during cleaning, to ensure this does not happen in the future.Our team is committed to maintaining the highest standards of cleanliness and comfort, and we will take the necessary steps to improve this situation promptly. We appreciate your understanding and patience as we work on this matter.Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back to Hotel Indigo Florence soon, ensuring a flawless and enjoyable experience for you.Warm regards,The Guest Relations TeamHotel Indigo Florence
Nickson
Standard Queen Room
Stayed in Apr 2024
Couples
5 review
5.0/5
Outstanding
Posted on May 5, 2024
All perfect.Clean and room feels comfortable.A slight touch of playful luxury.Breakfast spread was fantastic.5 mins walk from main station.Walking distance to all Florence attraction.
Response from Property: Dear Guest,We aim for perfection, and it sounds like we hit the mark! Thank you for appreciating the clean, comfortable room with a touch of luxury, the fantastic breakfast, and our unbeatable location. We're thrilled you enjoyed exploring Florence from Hotel Indigo.Sincerely,The Guest Relations TeamHotel Indigo Florence
Guest User
Standard King Room
Stayed in Mar 2024
Couples
10 review
3.5/5
Posted on Mar 14, 2024
Room was renovated newly which is nice. Location is also very accessible to Florence station. However, on the last night, the hot water was not running well.
IOANNIS S
Standard Room
Stayed in Feb 2024
Friends
5 review
4.7/5
Amazing
Posted on Feb 14, 2024
Everything was perfect.Clean.Delicicius breakfast.Naer train station.Helpfull stuff.
Baris
Standard King Room
Stayed in Jun 2024
Couples
3 review
4.2/5
Very Good
Posted on Jun 8, 2024
Nice Location
Response from Property: Dear Baris,thank you for sharing your wonderful experience at Hotel Indigo Florence! We are thrilled to hear that you enjoyed our new hotel, our attentive service, and our well-maintained facilities. We are also happy that you found our convenient location and on-site parking helpful for exploring Florence's charming old town. While we understand that the balcony view may not have been the most expansive, we hope you found the room itself comfortable and inviting.It was our pleasure to have you as our guest, and we hope to welcome you back to Hotel Indigo Florence again soon.Sincerely,The Guest Relations TeamHotel Indigo Florence
Joyce
Single Bed Room
Stayed in Mar 2024
Family
4 review
4.0/5
Very Good
Posted on Apr 1, 2024
The hotel decoration is novel and neat. The staff's service is polite and the impression is very good. The only thing is that it is a bit far from the train station, a fifteen-minute walk. Everything else is good too 👍
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Jeffwck1981
Standard King Room With Balcony
Stayed in Mar 2024
Solo travelers
6 review
4.5/5
Great
Posted on Mar 24, 2024
The hotel is in a very good location and you can reach many attractions on foot. The breakfast is also quite satisfactory. I think the room is pretty good, especially with a balcony and a flat sofa. The service staff is also very enthusiastic and will introduce you to nearby attractions.
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CHENGYING
Standard Queen Room
Stayed in Mar 2024
Solo travelers
35 review
5.0/5
Outstanding
Posted on Mar 24, 2024
The location is good, a 5-minute walk from the train station. There are also coin-operated laundry and drying facilities nearby. The service is also great, the waiter is handsome and friendly ~ The hotel is beautifully decorated and equipped with new equipment Except for the slightly poor sound insulation, everything is beautiful~
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imSharp
Standard King Room
Stayed in Feb 2024
Friends
1 review
3.5/5
Posted on Feb 26, 2024
The towels in the hotel were stained, and the teacups were stained. The room next to the window was directly downstairs from the road and railway tracks, which was a bit noisy. Not recommended for those who have trouble sleeping. It is a 5-10 minute walk from the train station.
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Guest User
Standard Queen Room
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 18, 2024
The hotel is very new, comfortable to stay and close to the train station!
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youngdd
Standard King Room
Stayed in May 2024
Couples
11 review
5.0/5
Outstanding
Posted on May 28, 2024
Very good, the hotel is very new, the service is quite good, the facilities are intact, there is a hotel parking lot, and the room has a balcony. Although there is no view from the balcony, it is very convenient for traveling in Florence. Almost all the attractions in the old city can be reached on foot. It is worth recommending to stay.
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LINhuang
Premium King Room With Balcony
Stayed in Apr 2024
Couples
3 review
4.7/5
Amazing
Posted on Apr 27, 2024
It's very quiet and close to the bar. It's a five-minute walk from the city center. The price is reasonable. Great for resting and sleeping The bed is very big (no problem for three people), moderately soft and firm, and very supportive There is a coffee machine and a kettle Breakfast was great There is a bar with bartending and music in the evening. It is very relaxing without going out.
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