To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(38)
Positive reviews(33)
Reviews with photos/video(2)
Negative reviews(5)
Uğur Arzoğulları
One-Bedroom Double or Twin Room
Stayed in Feb 2024
Couples
30 review
5.0/5
Outstanding
Posted on Feb 29, 2024
We had totally satisfied. I definitely recommend.
Anonymous User
One-Bedroom Double or Twin Room
Stayed in Mar 2024
Family
8 review
5.0/5
Outstanding
Posted on Mar 23, 2024
Although I haven't checked out yet, I can't wait to review it. It's in the old town, a few steps away is a very popular restaurant, and the market is also nearby. Most attractions are within 10-15 minutes' walk. Because the room was not ready when we arrived in the morning, we went out to play, and when we came back, we were surprised to find that the luggage was already in the room. I don't know about other rooms, ours is a loft, which can accommodate 3 people!
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Eleanora W
Quadruple Room
Stayed in Nov 2023
Family
6 review
5.0/5
Outstanding
Posted on Dec 8, 2023
The room is large, clean, and retro. The antique elevator is interesting. It's the first time I've encountered an elevator that needs to be pressed all the time to work. The front desk staff is very kind and patient. Although the breakfast is simple and the variety is not too rich, it is enough for us, after all, there are restaurants and coffee shops everywhere. The location is great, it's convenient to go everywhere, and the street outside is quiet, but the sound insulation is not very good. If there are children running around in the room upstairs, you can still hear it clearly. The heating is very powerful, so you don't have to worry about the cold even in winter. The bath water is very hot and the amount is large, which is very satisfactory. When checking out, the front desk staff can also help call a taxi. It is highly recommended!
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6/11
Jiangyiyia
One-Bedroom Double or Twin Room
Stayed in Feb 2024
Couples
26 review
5.0/5
Outstanding
Posted on Mar 5, 2024
An old-fashioned hotel. Because it is an old house, the flush toilet is also old-fashioned, but it has a unique flavor. The breakfast is rich, but not for Chinese taste.
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Xunzhaogandongzijidefengjing
Quadruple Room
Stayed in Sep 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Sep 23, 2024
房間乾淨整潔,位置也很方便離百花大教堂三五分鐘就能走到,屋子裝修風格很歐洲
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whzkzy
One-Bedroom Double or Twin Room
Stayed in Aug 2024
Family
9 review
5.0/5
Outstanding
Posted on Aug 23, 2024
房間性價比極高,位置和服務也好!
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Guest User
Stayed in Oct 2024
Other
4.0/5
Very Good
Posted on Oct 21, 2024
Excellent location - closed to many tourist spots and restaurants. Walking distances to the station. Friendly staffs. Nice breakfast. Room and bathroom were spacious and clean. Adequate spaces for us to tidy up our luggage cases. Comfortable beds. However, we could not connect the networking under our own data plans in the hotels under most of the times. If the breakfast time can begin earlier, it will be more preferable because meeting time of one day tour was quite earlier.
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 7, 2024
Great place. Friendly, accommodating, safe. Good amenities (refrigerator, safe, balcony, elevator for luggage). Location can't be beat. Great breakfast. Stored luggage and delivered it to our room. Suite was clean and bathroom was well appointed. Good experience.
Guest User
Stayed in Oct 2024
Other
4.0/5
Very Good
Posted on Oct 1, 2024
Great location. Small boutique hotel. The staff were very friendly and helpful. The room was large and clean. The location was great, near many restaurants, shopping, and tourists sites. It was quiet at night. Close enough to train station to walk with your luggage.
Guest User
Stayed in Jul 2024
Couples
2.0/5
Posted on Jul 21, 2024
• Towels made out of a mix between paper and plastic. Horrible • breakfast totally inedible with tinned fruit, wrapped pastries etc. Not large enough to accommodate all guests • room furnishings anf bathroom decades old and very depressing • uncomfortable pillows
Guest User
Stayed in Apr 2024
Other
5.0/5
Outstanding
Posted on Apr 17, 2024
We spent three nights at the Hotel Collodi in Florence. It is a lovely, small, independent hotel. The hotel is very clean and our room was spacious. Breakfast was included - the breakfast was basic but more than sufficient. The staff were very friendly. The location of the hotel is excellent - you can walk everywhere from the hotel. It is close to all the main sites, shopping and great restaurants. The station is also within walking distance. I would highly recommend the hotel and would definitely stay there again.
Guest User
Stayed in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 28, 2024
This hotel had the most comfortable bed we've found in Europe so far. That alone is reason enough to stay here. It's a small hotel, but that's perfectly fine, you should be out exploring Florence, anyway. The staff was friendly, the room was clean, it's a great location, there's free wifi, and there's breakfast available. Zero complaints about our stay.
Guest User
Stayed in Oct 2023
Other
1.0/5
Posted on Oct 10, 2023
Worst experience ever! I went with my family, and the guy at the front desk was nice until we told him we had internet issues. He came upstairs and told us everything was working fine when it clearly wasn’t. We had seven devices, and not one of them would connect to the Internet properly. All of a sudden he started to say it’s all devices and not the Internet, then one of his colleagues came upstairs and changed the router, and everything seemed to be working fine. When I went back down the stairs, I told him, Hey, it was definitely the router, and everything seems to be working fine. That’s when he started to be abusive and aggressive. And said you’re just like a broken record; you keep going on being very aggressive, and I told him to look at the routers fixed and everything seems to be working fine, and he carried on while I was sitting there; I did not want to so much as I had my family with me and we were on vacation. I called ******* and told him the situation so they could actually move this out of there. While I was on the call to *******, he was in my face again, just standing there, not saying anything; we’re just literally standing there, and I told him to move out of my way, which took at least a minute. I am just saying the guy comes across very nice until he doesn’t like something you say. Trust me, I would not recommend this place for anyone to go with her family.
Guest User
Stayed in Jun 2023
Couples
5.0/5
Outstanding
Posted on Jun 13, 2023
The hotel is beautiful inside, with spacious, comfy rooms that had everything we needed, and everywhere was spotlessly clean. We loved the shower, which was powerful and roomy. It's within easy walking distance of near enough everything you could possibly want to see in Florence, including a cute little square (San Lorenzo) with a handful of great restaurants, although the noise from here might keep some awake (not us, we love city noise). The owners were so friendly, and really helpful, with great senses of humour. They provided a map and directions, and looked after our cases until our transfer arrived on the date we left. Breakfast is in a small but neat room, and is the typical continental style fare, with cereals, toast, rolls, meats, cheeses, pastries, sweet things, yoghurts and fruit. We loved the way the interior has been decorated to highlight original features as it is clearly an old building, but it still has a really contemporary feel. We loved our stay, and when we return to Florence (which we will), this is where we will stay again. Thank you!
Guest User
Stayed in May 2023
Other
1.0/5
Posted on May 21, 2023
This hotel decided after I made a mistake on my booking not to refund my money. Right when I made the mistake, I tried to contact them, but they would not return the money. Do you really want to stay at a place that is that scandalous they wouldn't refund a customer. Stay if you want, but I am highly disappointed they would not refund 314.00 dollars.