De La Pace, Sure Hotel Collection by Best Western Reviews

The pluses are room was clean, concierge was very friendly and helpful and the breakfast spread was good.

Easy great place to stay, friendly staff & clean hotel. We would book again.

The hotel is in a good location and very quiet. The breakfast is OK. The room is OK, not small. The bathroom is not small either. I put a sign on the door saying no need to clean, but the waiter still cleaned it. However, it was very touching that he picked up the three euros I dropped on the floor under the sofa and put it on the sofa. [Strong][Strong] The only drawback is that the internet is not very good.

Very kind staff. Very clean and well served room. Abundant, varied and quality breakfast

Good location, delicious breakfast!

Hotel 10 minutes from Brunelleschi's Duomo and 7 minutes from the Office of the Academy (David by Michael Angelo). Pretty entrance, like a Palazzo, on one side a bar, on the other the dining room for the morning buffet breakfast. The hotel has a small elevator to serve the floors. I had a room on the first floor with a queen size bed, spacious, TV, fridge, tea and coffee maker in an outdated but clean decoration. On the other hand, there are mosquitoes, so the room is equipped with a Mosquito Raid kit. I had a bathroom fitted out for a disabled person, it was weird, the toilets are too high for me and the shower totally open, which means that I put some everywhere, hence a certain humidity which attracts mosquitoes. Many Americans from the towers come down here, they talk loudly, are unable to use the stairs even for one floor and push their suitcases in a terrible din, not to mention meeting them very early for breakfast! The staff is nice, it's nice but I didn't feel comfortable in a cozy setting. The breakfast is fresh, excellent, generous, but limited in terms of local products. The owner of the hotel is on the spot with her dogs, I found it rather nice to have animals.

Great hotel, I recommend!

A little far from the station but good

Good breakfast

Lovely high ceilings, balconies, comfy bed and large bathroom. Super clean, with lots of space to spread out. Included breakfast is fantastic—tons of options, fresh, delicious and beautifully presented!

Excellent service. Very clean rooms. Excellent breakfast. I really liked this location as it was only a few blocks from the historical area of Florence. It was very quiet. There were e-bikes, and e-scooters within a block at all times. That is the way to get places. The terrace on the 5th floor was fabulous and I could see the Duomo from it. Taxi's were quick to respond to get us to the train station. There was construction on the street of the hotel in April, 2024, and that could have made it quietier, but it took nothing away from the stay. How else are they to improve the beautiful city. I heard it was gong to be a train or trolly of some type. I might have to go back and check it out.

We loved our stay at this hotel. Fantastic location with about a 1km walk into the main square of Florence. On the way into the main area is a small square we enjoyed the restaurants and cafes. Less people and friendly staff. Special shout out to Mischa and Marcel who were both exceptional and made our stay most enjoyable. Breakfast was great also and the small bar was nice for a drink with friends before retiring for the night.

The only positive thing I can say about this hotel is that one of the people in the reception is very knowledgeable about Florens and gave us many good tips. The rest is below expectations. The whole hotel needs a renovation, the decoration is very outdated. The rooms are small, dark, and unpleasant. The bathroom has nowhere to put your toiletries, and the only thing that will be given a second time is the intime wash, no cotton or anything else. The breakfast looks ok, but does not taste good. Nothing is fresh, all pastries are dry, the scrambled eggs are as dry as the pastries. The staff don´t speak English. The overall service is deficient. The rooms are very expensive compared to what you get. I can´t recommend this hotel.

The hotel staff was very friendly. The room was pretty dated but clean. The location was very quiet.