Gallery Hotel Art - Lungarno Collection Guest Reviews
4.5/5
Great
45 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
Filter by:
Sort by:
All reviews(45)
Positive reviews(44)
Reviews with photos/video(9)
Negative reviews(1)
LY88
Gallery queen Room Non smoking
Stayed in Nov 2022
Solo travelers
21 review
4.2/5
Very Good
Posted on Nov 10, 2022
Nice boutique hotel, room is outdated but can see the old charm, breakfast is really good and the ambiance is really nice :) overall is a good hotel writhing value !
Guest User
Gallery queen Room
Stayed in Jul 2022
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 1, 2022
OTTIMA STRUTTURA , ACCOGLIENTE, IL RAGAZZO GIOVANE ALLA RECEPTION GENTILISSIMO, CAMERE PULITE E BEN ARREDATE.
Guest User
Gallery Room
Stayed in Sep 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 27, 2023
The hotel is in a good location, right next to the old bridge; there are security staff at the door, so it's safe; the hotel is stylishly decorated inside and outside, and the rooms are nice. We booked what seems to be a gallery room. Although the layout is a little small, the facilities are complete and the hygiene is not bad. The room type and layout are classic and retro. The hotel gave us a room with a terrace, which is very nice and well-lit. The black tea for breakfast is very delicious! The restaurant is not big but very beautiful! Except for the slightly less choices for breakfast, it's generally good.
Original TextTranslated by Google
Guest User
Gallery Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 29, 2024
Very good very
Original TextTranslated by Google
Guest User
Stayed in Jan 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jan 22, 2023
In the heart of Florence.
Cozy room, very kind staff, extremely pleasant common areas.
Excellent breakfast
Original TextTranslated by Google
sfmjm
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Sep 27, 2024
From the moment we arrived at the Gallery Hotel Art, it was clear we had made a wise choice. The property is very well maintained, and the library space, where the breakfast is served, is delightful. Make sure to check the view from the bottom of the artful stairwell, where the painted feet are located, looking up. The young gentleman who handled our check in was courteous, professional and on top of his game. We were traveling with my mother-in-law and our rooms were right near each other, as we had requested. The rooms were well appointed, beyond what one might expect at this price point, and sparking clean. The breakfast each morning of our stay was wonderful, and we didn’t find it necessary to order hot breakfast items, which were extra, but they’re available for those that have to have a hot breakfast. And back to the staff, every single person we interacted with during our stay were exceedingly helpful, with wonderful demeanors. The location of the property is probably 50 yards from the Ponte Vecchio, so it’s very convenient to most everything you might want to visit. The rooftop bar patio also has a wonderful view of the nearby rooftops and Giotto’s Bell Tower. I could not recommend this place more highly!
Response from Property: Dear sfmjm, Thank you so much for sharing such a detailed and thoughtful review of your stay with us. We are absolutely delighted that you had a wonderful experience and that our location, service, and facilities exceeded your expectations. It’s great to hear that the rooms and breakfast met your needs, and we’re thrilled that you enjoyed the unique artistic elements of the hotel, such as the stairwell. Your kind words about our staff, especially the gentleman who assisted with your check-in, mean the world to us, and we will be sure to share your compliments with the entire team. We are very fortunate to be in such a prime location near the Ponte Vecchio, and we’re happy it contributed to your convenient exploration of Florence. We also appreciate your lovely comments about the rooftop bar and its beautiful views. We hope to have the pleasure of welcoming you and your family back in the future for another memorable stay! Warm regards,
Kevin C
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 30, 2024
Very nice hotel with great service. Rooms were clean and water was provided. We also received little treats when the rooms were turned down. Very little noise with the exception of me snoring! Front desk staff was wonderful. Would stay again in a heartbeat. Thank you for a wonderful experience in Florence.
Response from Property: Dear I3022ZSkevinc, Thank you for your wonderful review! We’re thrilled you had such a positive experience and appreciated our service and amenities. Your kind words about our front desk staff mean a lot to us. It was a pleasure hosting you in Florence, and we look forward to welcoming you back soon. Best regards,
MPereira_IN
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 16, 2024
We celebrated our 30th anniversary by taking a trip to Paris, Florence, and Rome. My husband and I 100% agree the highlight was our stay in Florence, in large part due to our experience at Gallery Hotel Art. The location couldn't have been more ideal, the staff was amazing, and the room? PERFECT. We had a deluxe room with terrace and it was breathtaking. Of all the cities we visited, we agree Florence is the place to which we'd enthusiastically return and we wouldn't stay anywhere else. We'd give Gallery Hotel Art a higher-than-five rating if we could.
Response from Property: Dear 911marabethp, Thank you so much for your fantastic review and for choosing Gallery Hotel Art to celebrate your 30th anniversary. We are truly honored to be a highlight of your trip to Paris, Florence, and Rome. We are delighted to hear that you found our location ideal, our staff amazing, and your deluxe room with a terrace breathtaking. It’s wonderful to know that you and your husband had such a memorable experience with us and that Florence has become a special place for you both. Your kind words and the thought of giving us a higher-than-five rating mean the world to us. We can't wait to welcome you back for another perfect stay. Warmest regards,
Daniel E
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 9, 2024
We had a wonderful stay while on family vacation to Florence. The hotel is perfectly located right at the end of the Ponte de Vecchio, yet tucked away to feel private and exclusive. We stayed in the Penthouse Suite, which was superb. The bed and linens were great. the walk-in shower was spacious and had terrific water pressure. The amenities of the room were all top notch, and the massive walk-out, multi-level roof-top terrace gave jaw-dropping view of Florence! The staff went out of their way to make the entire experience feel special. I would whole-heartedly recommend Gallery Art, and would stay again in a heartbeat.
Response from Property: Dear Z8000UQdaniele, Thank you very much for your glowing review! We are thrilled to hear that you had a wonderful stay during your family vacation in Florence and that our location at the end of the Ponte Vecchio provided both convenience and a sense of privacy and exclusivity. We are delighted that you found the Penthouse Suite superb, with its great bed and linens, spacious walk-in shower with terrific water pressure, and top-notch amenities. It's fantastic to know that you enjoyed the massive multi-level rooftop terrace with its breathtaking views of Florence. Our staff strives to make every guest's experience special, and we are so pleased that we succeeded in doing so for you. Your wholehearted recommendation means a lot to us, and we look forward to welcoming you back to Gallery Art in the future. Best regards,
SianAS
Stayed in Jun 2024
Business travelers
5.0/5
Outstanding
Posted on Jun 9, 2024
Tucked away in the best location - right in the jewellery bridge. Felt safe for a solo female traveller. Rooms comfortable and breakfast lots of choice. Walked everywhere from this hotel. Highly recommend. Staff always able to recommend restaurants or walking routes.
Response from Property: Dear SianAS, Thank you very much for your fantastic review! We are delighted to hear that you enjoyed your stay and appreciated our prime location right by the Ponte Vecchio. We are especially pleased that you felt safe as a solo female traveller and found our rooms comfortable with a wide variety of choices for breakfast. It's wonderful to know that you were able to walk everywhere from our hotel. Your high recommendation means a lot to us, and we are glad our staff could provide helpful restaurant and walking route suggestions. We look forward to welcoming you back in the future! Best regards,
Escape50136733188
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 31, 2024
I just returned from a fantastic three-night stay at the Gallery Hotel Art in Florence. The location couldn’t be better—everything was within walking distance. The staff was incredibly friendly and helpful, making our experience even better. Our rooms were lovely, and the beds were super comfortable. I would definitely recommend the Gallery Art and would love to stay there again!
Guest User
Stayed in Oct 2024
Travel with friends
5.0/5
Outstanding
Posted on Oct 16, 2024
Delightful small hotel with a great location to explore Florence. Museums, restaurants, and shopping are just steps away. The staff is wonderful. Very friendly and helpful. The rooftop bar is nice for before or after dinner cocktail. Would definitely stay here again.
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 15, 2024
Great location in Florence, minutes away from some of the biggest attractions. Front desk staff was very helpful and nice. The doormen or attendants were fantastic. Very friendly, helpful, went out of their way to make our stay wonderful. Really cool library/lounge in the hotel. If we weren't in such an interesting city could have spent half a day in their library.
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 8, 2024
We stayed at Gallery Hotel Art on two occasions in September. The location provides a bit of serenity from the hustle and bustle of Florence, while being close to the Ponte Vecchio Bridge and lots of shopping. The staff was very helpful and accommodating, and helped to arrange a cab for a 4am pick up. The Fusion Bar & Restaurant had a great menu and fabulous apperitivi! A special thanks to Paula in the bar for her excellent service and making us feel welcome!
Guest User
Stayed in Mar 2024
Couples
3.0/5
Posted on Mar 15, 2024
My rating would be a 5 but for the incredible noise from the Restaurant/ Cocktail Bar (Fusion) We loved our upgraded room (113) with private terrace however the noise from the odd concept Cocktail Bar/Restaurant that has loud thumping garage music ever night till at least Midnight. I am writing this in a Fri night when the music appears to have had the volume turned up (a lot). I don’t know if the sound is audible in other rooms - but avoid 113 even if offered as a free upgrade!
Response from Property: Dear Dave C, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your kind words about the upgraded room you received. We sincerely apologize for the inconvenience caused by the noise from our Fusion Restaurant/Cocktail Bar. It's disheartening to learn that the loud music disrupted your stay, especially on a Friday night when the volume seemed particularly heightened. Please rest assured that we take your comments seriously, and we are actively working to address the issue. We have made efforts to mitigate the noise by adjusting the volume levels, and we are committed to ensuring a more peaceful environment for all our guests. We regret any discomfort you experienced and apologize for any inconvenience caused. We genuinely value your feedback as it helps us to continuously improve our services and facilities. Should you choose to stay with us again, we would be delighted to ensure a more enjoyable and tranquil experience. Thank you once again for bringing this matter to our attention. Warm regards,