NH Collection Porta Rossa Reviews
NH Collection Porta Rossa
Via Porta Rossa, 19, Florence, Tuscany, 50123, ItalyView Hotel Details
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1 night
NH Collection Porta Rossa Guest Reviews
4.4/5
Very Good
67 review
Verified reviewsLocation4.4
Amenities4.4
Service4.3
Cleanliness4.5
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All reviews(67)
Positive reviews(4)
Negative reviews(1)
Guest User
Family Room XL
Stayed in Aug 2023
Family
11 review
Outstanding
Posted on Sep 26, 2023
The location is very good. You can reach several scenic spots within walking distance. There are many big-name stores near the square. The room layout is also very nice, which breaks my one-sided understanding of non-global hotels. Can recommend.
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Response from Property: Dear Guest, Thank you for your review and thank you for sharing your experience at NH Collection Porta Rossa. It is amazing for us to know that you enjoyed our beautiful hotel. Thank you again for your feedback, this really means a lot for us. We look forward to welcome you again soon. We remain at your complete disposal for the future. Best Regards Mariasilvia Marri Guest Relations Manager
Rickdaochuguang
Premium Room
Stayed in Aug 2023
Travel with friends
8 review
Very Good
Posted on Aug 6, 2023
The location of the hotel is very good. It's a ten-minute walk from the Baihua Cathedral. There are many restaurants and shopping around. The room is comfortable and the service is fast, but the sound insulation is not very good. It may be because the house is a little old. Generally speaking, it is recommended to stay
Original TextTranslated by Google
Response from Property: Dear Rickdaochuguang, Thank you for taking the time out to share your experience, it is very rewarding to read that you enjoyed your stay with us. I am sorry to read of the problem with the noise. We do hope to welcome you back on future visits. the reason we ask our guests for their feedback is to make sure that all complaints and comments are dealt with to make sure that the level of customer service is always to the upmost highest of standards.Kind Regards,Alessandra SpazzoniGuest Relations
Guest User
Jr Suite Double
Stayed in Aug 2023
Travel with friends
6 review
Posted on Aug 13, 2023
average, poor service
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for your feedback, this really means a lot for us.We are sorry if your experience didn't satisfy your expectation. We hope to welcome back you soon and have the opportunity to offer you a better stay with Us.We remain at your disposal. Best Regards Mariasilvia Marri Guest Relations Manager