25Hours Hotel Florence Piazza San Paolino

25Hours Hotel Florence Piazza San Paolino Reviews

25Hours Hotel Florence Piazza San Paolino

Piazza di S. Paolino, 1, Florence, Tuscany, 50123, ItalyView Hotel Details
25Hours Hotel Florence Piazza San Paolino
25Hours Hotel Florence Piazza San Paolino25Hours Hotel Florence Piazza San Paolino25Hours Hotel Florence Piazza San Paolino
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25Hours Hotel Florence Piazza San Paolino Guest Reviews

4.1/5
Very Good
129 review
Verified reviews
Location4.2
Amenities4.0
Service4.2
Cleanliness4.0
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All reviews(129)
Positive reviews(27)
Reviews with photos/video(1)
Great location(4)
Negative reviews(2)
Donna
Large Inferno Room With Private Garden
Stayed in Jun 2024
Couples
5 review
4.0/5
Very Good
Posted on Jun 9, 2024
Perfect location for our second time in Florence. Loved this authentic, gritty neighbourhood. Since we were driving the ease of the attached subterranean garage was a blessing. So user friendly which ensured a totally seamless check in. The “Hell” themed garden room was epic! Creative interior design and a large space for all our suitcases. We loved listening to the birdsong in the mornings. We dined in the restaurant one night which was amazing!! I had a celeriac dish that was so delicious I wish the portion had been three times the volume! We’d been driving around Italy for five weeks by this point so for vegetables to feature on a menu in this way was much appreciated.
Response from Property: Hi Donna, Thanks for taking the time to share your impressions! We hope to have you back among our guests soon. A greeting, Nicola Masini Rooms Operations Manager
Siau Li
Medium Paradiso
Stayed in Apr 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jun 12, 2024
Good location with good service provided. Will definitely check in if im in this city again.
Response from Property: Ciao,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager
KeenanAndrew
Medium Paradiso
Stayed in Oct 2023
Couples
1 review
5.0/5
Outstanding
Posted on Oct 26, 2023
This hotel is a gem- would highly recommend to anyone. I'll plan to stay in other 25 hotels when traveling again.
Response from Property: Ciao,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager
Guest User
Medium Paradiso with Balcony
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 11, 2024
Totally a new and charming experience
Response from Property: Ciao,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager
Noof
Large Inferno Room With Private Garden
Stayed in May 2023
Travel with friends
443 review
5.0/5
Outstanding
Posted on Jul 1, 2023
The room size was good, modern design & beautifully decorated. The staff were very helpful. The breakfast was good.
Response from Property: Dear Noof,We are delighted to hear that you had a wonderful stay with us at 25hours Hotel Sanpaolino and thank you very much for the positive review of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you so much for staying with us and we hope to see you in near future.BestNicola MasiniRooms Operations Manager
Xixibukuzao
Medium Paradiso with Balcony
Stayed in May 2024
Family
12 review
4.7/5
Amazing
Posted on Jun 3, 2024
Environment: The decoration of the room and public areas is very interesting. I made the right choice. I'm interested in the 25 Hours series. Service: Not bad. Maybe there were too many people in the room. Towels were not changed once. Overall OK. Facilities: Wifi can be used, but the speed may be a bit problematic at night. WeChat is OK.
Original TextTranslated by Google
Response from Property: Ciao,It is so pleasant to read such a positive feedback like yours. Thank you!As a matter of fact our daily main aim is to make our guests happy and we genuinely put a lot into it to provide the highest standard of services. I am most thankful to you for your kind words which are a true encouragement for the whole team.We all look forward to welcoming you back soon.Best,Nicola MasiniRooms Operations Manager
Tammany
Medium Paradiso With Balcony
Stayed in Sep 2024
Couples
3 review
3.7/5
Posted on Sep 15, 2024
1. The location is convenient, it only takes 10 minutes to walk to the city center and the station. 2. Italians often have bad faces, but the employees here don’t. I feel that they are all happy and energetic, and the service is good. 3. Although the room is small, it is fully equipped, but please note that there are no slippers. 4. The street signs in the hotel are not clear enough. It is recommended that the street signs be improved to make them more considerate. 5. There is insufficient light in the room 6. The environment where breakfast is served is very unique, but there are not many food choices. Overall satisfied, this is a young and creative place in Italy, worth supporting!
Original TextTranslated by Google
Response from Property: Ciao,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager
Guest User
Medium Paradiso with Balcony
Stayed in Mar 2024
Other
11 review
2.0/5
Posted on Apr 2, 2024
To be honest, the environment is a bit weird, it's either blue or red. The room is small. The location is quite convenient
Original TextTranslated by Google
Response from Property: Ciao,Thank you for taking your time to review us. We take on all feedback and we will of course pass your comments onto the relevant departments.Kind regardsNicola MasiniRooms Operations Manager
Guest User
Medium Paradiso
Stayed in Oct 2023
Couples
1 review
5.0/5
Outstanding
Posted on Oct 9, 2023
The location is excellent, you can walk to the train station and Santa Maria del Fiore Church in less than ten minutes from the hotel. As soon as you enter, you will find that the hotel lobby and dining area are connected. The room decoration is very new, and it can be seen that every part of the room and corridor has been designed with great care. The facilities are generally complete, with USB charging ports on the wall and free drinks in the minibar, which is a better experience for short-stay travelers. The breakfast service staff is friendly, but there are not many varieties, and omelettes are charged extra. Overall exceeded expectations, recommended
Original TextTranslated by Google
Response from Property: Ciao,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager
Guest User
Room, 1 King Bed (Extra Large)
Stayed in Oct 2023
Travel with friends
2 review
2.5/5
Posted on Oct 14, 2023
Seriously unsuitable for Chinese people to live in. Hell theme, we are all hanged ghosts. The room smelled like sewer. It’s still 6,000 yuan a night. The front desk doesn't speak much English.
Original TextTranslated by Google
Response from Property: Ciao,Thank you for taking your time to review us. We take on all feedback and we will of course pass your comments onto the relevant departments.Kind regardsNicola MasiniRooms Operations Manager
Aprile18
Large Inferno Room With Private Garden
Stayed in Mar 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Mar 16, 2024
Amazing place and excellent service
Original TextTranslated by Google
Response from Property: Ciao,It is so pleasant to read such a positive feedback like yours. Thank you!As a matter of fact our daily main aim is to make our guests happy and we genuinely put a lot into it to provide the highest standard of services. I am most thankful to you for your kind words which are a true encouragement for the whole team.We all look forward to welcoming you back soon.Best,Nicola MasiniRooms Operations Manager
Xiuzhifu2023
Medium Paradiso with Balcony
Stayed in Sep 2023
Family
57 review
4.0/5
Very Good
Posted on Nov 7, 2023
Satisfied, the location is great! ! !
Original TextTranslated by Google
Response from Property: Ciao,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager