Fairfield Inn & Suites Fort Worth Southwest at Cityview

Super nice hotel…rooms are spacious and clean. Bathtub could use new chaulking update but very pleased with the hotel. We were able to check in late Friday night after our other hotel down the street turned out to be super gross & my kids were scared to stay there. They felt perfectly comfortable here & thankful for amazing hotel staff. Would book here again!

The hotel was clean, and the staff friendly. Our room was quiet, and the bed was comfortable. The breakfast selection was excellent - eggs, potatoes, breakfast meat, waffles, oatmeal, cold cereal, yogurt, various breads and a small selection of fruit. We especially enjoyed the Texas shaped waffle maker. The pool is very small and indoors. There is a nice fitness room. We stayed 5 nights and will definitely stay here again. It was conveniently located.

Stayed here, May 13, 2024 with a Rewards Night. This is a newer Fairfield. The Rooms are large, exceptionally clean, the staff went over and beyond excellent service. This hotel is near Costco, restaurants, stores and the mall. My husband I love the no pet policy. I definitely will stay here again. We are a senior couple and need a luggage cart. The Staff retrieved a luggage cart someone left on another floor. It appears there is only one. An additional luggage cart would be nice.

My husband and I stayed as a part of a group playing in a golf tournament. On the morning of our check-out I walked outside to find our car had been broken into overnight. I spoke to the desk clerk about surveillance cameras and she said the only person who could help me was the manager, Dion, who was off that day. I left my number with her and asked that she have him call me. I called the hotel two days later, after not receiving a call-back and spoke to the front desk rep concerning the surveillance camera’s once again. She informed me that I had to call the police (which I did immediately following the discovery of the break-in) and the hotel would provide the information to whatever detective was assigned to the case. I replied to the representative that she seemed versed in these matters and that break-ins on the property must happen often. She didn’t reply. I left my number and asked, once again, for the manager to call me back. I spoke to the manager, Dion, later that morning. He came off as very rude and condescending, especially considering the damage to my car on the hotel property. He basically told me the hotel was not responsible and they had no obligation to do anything in the matter. I let him know that as a Titanium Elite member of Marriot (meaning I had over 75 night stays at Marriot properties last year) I have not encountered his lack of quality customer service before. I do not recommend the property for the safety of your vehicle and the substandard customer service provided by Dion, the on-site manager.

Quite location, very clean, comfortable bed, outdoor patio. Stayed here one night passing through and we were very pleased with our stay. Alex working the front desk was very friendly and spoke to everyone coming and going. Very helpful guy. The location is great for stores and restaurants. Slept very soundly and would definitely stay here again in the future.

Everything about this hotel was exceptional. It was clean, stylish and roomy. The breakfast was good, it had something for everyone. The hotel is a great value for money. The staff was most friendly and helpful.. . I will definitely stay here again!

Fairfield Inn & Suites by Marriott Fort Worth Southwest at Cityview is the nicest hotel I have been to in a long time. The best location for viewing the city, food, entertainment, Target and Costco in close proximity. Main Event and Pluckers are in the same parking lot. The parking lot is safe and well lit. I was greeted with a smile by Alex when I entered the hotel. The hotel smelled clean and fresh when you first enter the door. Easy check in process. When i was going to my room, the GM Deon Gordon was cleaning rooms and making sure all rooms were cleaned before the guest check in. I had to personally commend him on how good the hotel smelled even as you go to your room. As most of us know, some hotels have this musty old carpet smell but that was not the case. The rooms are roomy and mine even had a pull out couch which made our room comfortable for two adults and two kids. The room came with a microwave and a refrigerator which is always needed. if you are in the Fort Worth area, I highly recommend this hotel. Thanks Deon Gordon for all the work you do to make my stay one of the best.

The staff at the hotel are very kind and friendly. The young lady working the front desk on Sunday late afternoon was very kind, pleasant and very helpful. She has an awesome attitude and is a joy to speak with. She is a great asset to the Fairfield.