Shiyuan International Boutique B&B (OCT Happy Coast Plus) Reviews
Shiyuan International Boutique B&B (OCT Happy Coast Plus)
Lobby, Building 5, Biyun No. 1, Happy Coast, OCT, Shunde District, Foshan, Guangdong, ChinaView Hotel Details
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Shiyuan International Boutique B&B (OCT Happy Coast Plus) Guest Reviews
4.3/5
448 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.4
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All reviews(448)
Positive reviews(400)
Reviews with photos/video(163)
Classy environment(57)
Close to beach(27)
Friendly front desk staff(26)
Large rooms(19)
Loved the beach(17)
Easy to get around(17)
Well designed(12)
Perfect for families(4)
Negative reviews(48)
Guest User
Cozy Room (Kingsize Bed)
Stayed in Nov 2023
Travel with friends
8 review
5.0/5
Outstanding
Posted on Nov 9, 2023
good
hhhhhhhhhhhhhhhhhhhhhggh
Guest User
Deluxe Double Bed Room With Large Screen (Duplex Lower Level)
Stayed in Aug 2023
Family
3 review
5.0/5
Outstanding
Posted on Aug 23, 2023
very good
Guest User
Deluxe Double Bed Room With Large Screen (Duplex Lower Level)
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 12, 2024
I highly recommend this hotel, it is very cost-effective. It is a newly opened hotel with relatively new facilities. I especially like the beautiful view and washbasin in the room. The curtains are electric. It is the most satisfactory hotel I have stayed in so far.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Kingsize Bed Room
Stayed in Apr 2024
Couples
4 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The room is very spacious and clean. The service is also in place. They were afraid that I would not know how to get around for the first time, so they guided me. If I had any questions, the front desk customer service immediately solved them. The view outside the window is also good. The room is also very smart. The curtains and lights open automatically, and you can turn the lights on and off by voice. When I left, they also gave me snacks and toys.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Queen Room With View
Stayed in Mar 2024
Couples
6 review
4.7/5
Amazing
Posted on Apr 1, 2024
There is a very empty parking lot near the hotel. The location is not convenient, but it is okay. It is only five to 10 minutes away from the Happy Coast. It is very convenient to buy some daily necessities or go shopping. The hotel facilities are not bad, TV It’s a projector, and the price is already very cost-effective.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
opiea
Queen Room With View
Stayed in Mar 2024
Business travelers
20 review
5.0/5
Outstanding
Posted on Mar 28, 2024
The hotel is very affordable, the price is very good, the service is great, but it is a pity that there is no breakfast. The original front desk is gone, but the people who came later are also very good and enthusiastic.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Anonymous User
Deluxe Double Bed Room With Large Screen (Duplex Lower Level)
Stayed in Mar 2024
Business travelers
4 review
1.0/5
Posted on Mar 23, 2024
Checked in at 2pm and told me there were no rooms. The girl at the front desk had a sour face. It took more than ten minutes to get a room, and finally gave me the wrong room card. She didn't explain clearly about rooms A and B. I got scolded for getting someone else's room. Did they have any training and got the wrong room when they didn't know anything? The floor is too low. I bumped my head even though I was 1.8 meters high. I had to listen to other couples humming at night. The soundproofing is very poor.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying at Shiyuan International Boutique B&B! We are deeply sorry for not being able to bring you a satisfactory experience this time. Our management attaches great importance to the poor facilities you reported this time, and immediately organized relevant departments to conduct a careful inspection of the room. Our giant screen deluxe king-size bed room is equipped with a high-definition projector. The Happy Coast is downstairs from this B&B, which is a holy place for travel, vacation and leisure. Our B&B customer service department has been trying to contact you to communicate about the poor facilities you reported and give you a reasonable solution. We hope to bring you a satisfactory stay experience next time and look forward to your next visit.
Liulangkan
Deluxe Double Bed Room With Large Screen (Duplex Lower Level)
Stayed in Mar 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Mar 17, 2024
Service: Listen carefully
Environment: very comfortable
Cleanliness: place spotless
Facilities: I feel thoughtful that the bathroom has a heater.
Others: Only to get to the hotel room, you have to go down to the first floor and take the elevator to the 17th floor and then take the high-floor elevator.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for staying at [Shiyuan International Apartment]. Your praise and encouragement are the best motivation for our continuous progress. Thank you for your affirmation of the hotel as a whole. All colleagues in the hotel feel very honored! We also look forward to your visit to our [Shiyuan International Apartment] again.
Guest User
Deluxe Double Bed Room With Large Screen (Duplex Lower Level)
Stayed in Mar 2024
Travel with friends
6 review
1.7/5
Posted on Mar 11, 2024
One room is in a duplex building, which is very unsafe. I stayed there for two days and it was ok that no one lived upstairs. On the third day, someone lived upstairs and the projector was broken, so I changed rooms. I wanted to watch a movie, but I changed rooms because of the projector problem. As a result, the hotel front desk told me that only some rooms have memberships, and those who don’t have memberships need to pay for memberships to watch. I was speechless. The price is also outrageous. When I checked the price at night, it was nearly 50 yuan cheaper than booking during the day. I reported it to the glasses-wearing person at the front desk, and he even said that I compared the usual price with the weekend price. He didn’t think about how to solve the problem, but shirked the problem first. I don’t understand his behavior.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your feedback in your busy schedule. We are very sorry that our service did not satisfy you during your stay. We have conveyed your feedback to the relevant departments. We will strengthen the training of our employees and strive to improve the service level. Your tolerance and understanding are the encouragement and support for our work! Thank you again for your stay and feedback, and we look forward to your next visit.
Guest User
Deluxe Room - with View Double bed
Stayed in Mar 2024
Family
10 review
5.0/5
Outstanding
Posted on Mar 7, 2024
The hotel is well managed and has a large area. Facilities: Complete. Environment: Beautiful. Hygiene: Two bathrooms are clean and odorless. A pleasant stay.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for staying at [Shiyuan International Apartment]. Your praise and encouragement are the best motivation for our continuous progress. Thank you for your affirmation of the hotel as a whole. All colleagues in the hotel feel very honored! We also look forward to your visit to our [Shiyuan International Apartment] again.
HEOC
Deluxe Room Double Bed
Stayed in Feb 2024
Couples
4 review
5.0/5
Outstanding
Posted on Mar 3, 2024
Facilities: Complete facilities and equipment
Hygiene: Clean and hygienic, thank you very much for cleaning every day
Service: Timely service and positive response
I will come again next time, the scenery is beautiful
Original TextTranslated by Google
Response from Property: Hotel reply:
Dear guest, hello! I am the front desk supervisor of Shiyuan International. I am very happy for your recognition and praise! Shiyuan would like to express my gratitude to you on behalf of my friends. You can contact us next time and we will give you a preferential price. Shiyuan strives to be the person who understands you the most. Your praise is warmer than the winter sun. No matter in the wind or rain, Shiyuan is always waiting for you. Remember to come back~
Guest User
Deluxe Room Double Bed
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 27, 2024
The room is well-equipped, clean and hygienic, the service is very thoughtful, close to Happy Coast, and there are free upgrades if there are vacancies
Original TextTranslated by Google
Response from Property: Dear guest, thank you for sharing your stay experience with us on the website. Your sincere comments and valuable suggestions are the source of our hotel's continuous development and the attraction of more new and old guests. We look forward to your stay again.
Anonymous User
Deluxe Double Bed Room With Large Screen (Duplex Lower Level)
Stayed in Feb 2024
Travel with friends
1 review
1.5/5
Posted on Feb 18, 2024
I don't recommend it. I really don't recommend it. It's obviously just been installed, waiting for the New Year wave. The floor height is less than two meters, very depressing, the facilities are very simple, the small towels and floor cloths are the same (I don't dare to think what might happen). I suggest that if you can't stay in a regular hotel nearby, choose a place far away, don't seek convenience. My group asked for a total of three rooms of the same specifications, and the decoration and supporting facilities of the three rooms were different! It's disgusting!
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are very sorry that we did not bring you a satisfactory experience. Thank you very much for your feedback. We have already reported it to the relevant department as soon as possible. Because our rooms were not renovated at the same time, there are indeed some rooms with inconsistent decoration. However, the functional facilities and equipment are complete. If you encounter any problems, you can contact us as soon as possible. We look forward to seeing you next time.
Anonymous User
Party Light Luxury Cozy Twin Room
Stayed in Feb 2024
Family
9 review
4.2/5
Very Good
Posted on Feb 11, 2024
The room is a loft, relatively new.
It is a serviced apartment, but there is no washing machine and the refrigerator is not turned on.
It is very close to the subway, a 5-minute walk.
Other things are OK, and overall the price-performance ratio is very good.
Original TextTranslated by Google
Response from Property: Thank you for taking the time out of your busy schedule to review the room! We are very honored that you chose our home as your stopover among the vast crowd. Here, everyone is our distinguished guest, and every meeting is a fate. May a beautiful life be linked to you, and look forward to meeting you again in the future and creating more pleasant memories for you!
Uamxx_
Deluxe Double Bed Room With Large Screen (Duplex Lower Level)
Stayed in Feb 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Feb 6, 2024
The location is near Happy Coast, and the flower market is just downstairs, which is very lively. It shares a building with the Garden Hotel. The room is very clean, large and new! This price is beyond expectation!
Original TextTranslated by Google
Response from Property: Thank you for your five-star praise! We will continue to maintain the excellent living environment and considerate service, so that you can feel the warmth of home. We look forward to your visit again and wish you a happy life full of joy!