Shibei Hotel (Foshan Lingnan Xintiandi Zumiao Subway Station) Reviews

Response from Property: Dear customers, hello! Thank you very much for your wonderful review! We are glad that you had a great time with us and speak highly of our services and environment. We are very proud of the excellent facilities, the abundance of breakfast, the spacious and clean rooms, and the clean and comfortable fur and bed linen that you mentioned. We're committed to providing our guests with the highest quality experience possible, and we're glad to hear that you've been recognized for these aspects. At the same time, we also appreciate your mention that our staff are very friendly and do their best to communicate with our guests. We will continue to strive to improve the service level and language skills of our staff in order to better serve our guests from all over the world. Finally, we are very much looking forward to welcoming you and your family back again, and we will continue to provide you with excellent service and a comfortable stay. If you have any suggestions or needs, please feel free to contact us and we will be happy to help you. Thank you again for your support and trust, and I wish you a happy life!

Response from Property: Dear customers! Thank you very much for your review, we are glad that you consider our hotel to be a basic hotel and provide a convenient stay. We are committed to providing accommodation services that meet the usual standards to ensure that every guest has a comfortable and satisfying experience. While you mentioned that there are no surprises, we understand that every guest's needs and expectations are different. We will continue to strive to improve the quality of our services and provide you with a better stay. If you have any suggestions or comments, please feel free to let us know, we will listen carefully and continue to improve. Thank you again for your review and look forward to your next visit to our hotel.

Response from Property: The hotel's reply: Dear guest: Hello! Thank you very much for your stay and review. From your review, we regret that this stay did not meet your expectations. We are sorry that we did not give you a good experience. If there is any problem with the room, you can notify our staff in time to deal with it. If you have any questions during your stay, please contact the front desk at any time. We apologize again and look forward to your next visit. I hope you will have a satisfactory accommodation experience next time. I wish you a happy life!

Response from Property: Thank you very much for choosing to stay in orange Foshan zumiao store. Your satisfaction is our unremitting pursuit. We will make persistent efforts to provide you with better service. I wish you a happy life! Looking forward to your coming again!

Response from Property: Dear guest, thank you for staying at our hotel and for your valuable comments. We are glad to know that the location of the hotel is very convenient for your travel and the bedding is recognized by you. At the same time, we also noticed the indoor odor and outdated facilities you mentioned. We attach great importance to your feedback and will investigate and take corresponding measures to improve these problems to ensure that all guests can enjoy a more comfortable and satisfactory accommodation experience. We look forward to your visit again and we will do our best to provide you with better service. Wish you a pleasant journey!

Response from Property: Dear customer, thank you very much for taking the time to comment on your experience in our store. Your feedback is very important to us. It not only helps us understand the advantages of our service, but also points out the direction for improvement. First of all, we are very happy to know that you feel that the store is conveniently located and has a grand facade, which is exactly the welcoming atmosphere we strive to create. Our self-service refreshments are designed to provide every customer with a warm start and make you feel comfortable and at home. Regarding service, our team always adheres to the concept of warm and thoughtful service, and we are very proud to hear your affirmation of our service staff. Your satisfaction is our greatest motivation. We deeply apologize for the sound problem of the air conditioner in the first room you mentioned. We are very happy to change your room quickly to ensure that your experience is not affected. We will further check the facilities in all rooms to ensure that similar problems do not occur again. We are very encouraged by your praise for the viewing experience of the projection screen. Our carefully selected high-definition projection equipment is designed to bring customers a shocking audio-visual enjoyment. At the same time, we are also very happy to meet your needs for drinking water in a timely manner to ensure that your stay experience is worry-free. Finally, we are very happy with your comments that the room is large, odorless and has a fresh fragrance. This is the result of our strict control of room cleaning and fragrance selection. We are committed to providing every customer with a fresh and comfortable living environment. Thank you again for your review. We look forward to your visit again and will continue to work hard to improve the quality of service and create a more perfect experience for you and other customers.

Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!

Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!

Response from Property: Dear guests! Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to your visit again and we will serve you wholeheartedly!