Grace Select Hotel (Foshan Guicheng Qiandeng Lake)

Grace Select Hotel (Foshan Guicheng Qiandeng Lake) Reviews

Grace Select Hotel (Foshan Guicheng Qiandeng Lake)

Building 9, Yitian Holiday World, No. 7 Jianping Road, Guicheng Street, Nanhai District, Foshan, Guangdong, ChinaView Hotel Details
Grace Select Hotel (Foshan Guicheng Qiandeng Lake)
Grace Select Hotel (Foshan Guicheng Qiandeng Lake)Grace Select Hotel (Foshan Guicheng Qiandeng Lake)Grace Select Hotel (Foshan Guicheng Qiandeng Lake)
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Grace Select Hotel (Foshan Guicheng Qiandeng Lake) Guest Reviews

4.7/5
Outstanding
1157 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1157)
Positive reviews(1123)
Reviews with photos/video(154)
Classy environment(133)
Friendly front desk staff(93)
Delicious breakfast(66)
Large rooms(65)
Convenient parking(51)
Comfortable bed(17)
Perfect for business trips(15)
Stayed multiple times(10)
Negative reviews(34)
Anton_Hart
Cozy Queen Room
Stayed in März 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on 26. März 2024
I extend the hotel for one more day. No need to move to other hotel due to pas experience. The room comfortable, near to restaurant, easy to get taxy. Food also delicious. Two thumbs up.
Response from Property: Dear, we are delighted to see your comments. We have been working hard to provide good service and hygiene. We hope that every guest who stays in our hotel can feel at home. Bringing you a little warmth during your journey is our greatest pursuit and goal. We are looking forward to meeting you again! (*^__^*) Hehehe...
Guest User
Cozy Room (2 Beds)
Stayed in Nov. 2023
Business travelers
11 review
4.0/5
Very Good
Posted on 22. Nov. 2023
Okay.
Anonymous User
Cozy Queen Room
Stayed in Mai 2024
Business travelers
27 review
0.5/5
Posted on 7. Mai 2024
I have never stayed in a hotel with such poor hygiene as this one. Does this hotel have cockroaches? I am scared of the cockroaches and they can fly. Also, the attitude of the fat girl at the front desk is really bad.
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are deeply sorry for the bad experience you had during your stay. We failed to let you experience the care and love, affection and care like family. We have implemented the problem you raised about the guest room and immediately organized the relevant departments to correct and improve it in time. We sincerely hope that you will come again!
Guest User
Superior Room (2 Beds)
Stayed in Mai 2024
Family
11 review
4.5/5
Great
Posted on 3. Mai 2024
The good reviews are for the service. The room is old and I would not stay here any longer even if it was clean.
Original TextTranslated by Google
Response from Property: It is my great honor to receive such warm praise from you. Your satisfaction is our service goal. We will not only provide good service to our guests, but also provide better service to friends like you. We will not let you down, keep working hard, and look forward to your visit again!
Guest User
Cozy Queen Room
Stayed in Mai 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on 3. Mai 2024
The room is spacious, clean, and has convenient parking. The waiter has a good service attitude and even upgraded the room type for free, which is great!
Original TextTranslated by Google
Response from Property: Every choice, every experience, Xiaoge takes good care of you. If you can get back all the good things you expect with your heart, Xiaoge is willing to work hard forever to bring you more satisfactory service. Xiaoge looks forward to your visit again.
Guest User
Cozy Queen Room
Stayed in Apr. 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on 1. Mai 2024
Very cool! Because I didn't want the end room, the clerk upgraded me to a deluxe room for free. The room is nice and the equipment is new. Recommend this one!
Original TextTranslated by Google
Response from Property: A wonderful journey is to feel a long-lost feeling in a strange place. From your words, I can see that you are satisfied with me. I am not proud, but will keep moving forward with your praise.
Anonymous User
Cozy Queen Room
Stayed in Apr. 2024
Couples
1 review
5.0/5
Outstanding
Posted on 20. Apr. 2024
The room was very clean, the furnishings/lighting etc. were very comfortable, and the front desk staff was very polite!
Original TextTranslated by Google
Response from Property: Every choice, every experience, Xiaoge takes good care of you. If you can get back all the good things you expect with your heart, Xiaoge is willing to work hard forever to bring you more satisfactory service. Xiaoge looks forward to your visit again.
Guest User
Superior Room (2 Beds)
Stayed in Apr. 2024
Family
1 review
5.0/5
Outstanding
Posted on 14. Apr. 2024
The room is big, the facilities are new, the water in the bath is big, it is very comfortable to take a bath, the breakfast is also rich, this accommodation experience is really great,
Original TextTranslated by Google
Response from Property: Every choice, every experience, Xiaoge takes good care of you. If you can get back all the good things you expect with your heart, Xiaoge is willing to work hard forever to bring you more satisfactory service. Xiaoge looks forward to your visit again.
Ivan k w Leung
Cozy Room (2 Beds)
Stayed in Apr. 2024
Family
2 review
4.0/5
Very Good
Posted on 7. Apr. 2024
The hotel is very good, the staff is polite, the place is clean, and the price is high. It is a good choice
Original TextTranslated by Google
Response from Property: It is my great honor to receive such warm praise from you. Your satisfaction is our service goal. We will not only provide good service to our guests, but also provide better service to friends like you. We will not let you down, keep working hard, and look forward to your visit again!
Guest User
Cozy Queen Room
Stayed in Apr. 2024
Travel with friends
13 review
5.0/5
Outstanding
Posted on 6. Apr. 2024
The room is clean and hygienic, feels good, and has no odor. There are restaurants of various flavors nearby, which are convenient to walk to and not far away. The hotel is quiet, the service is warm, and you can borrow an umbrella on rainy days. Satisfied!
Original TextTranslated by Google
Response from Property: It is my great honor to receive such warm praise from you. Your satisfaction is our service goal. We will not only provide good service to our guests, but also provide better service to friends like you. We will not let you down, keep working hard, and look forward to your visit again!
Guest User
Deluxe Room (2 Beds)
Stayed in Apr. 2024
Family
1 review
5.0/5
Outstanding
Posted on 21. Apr. 2024
The room is moderate, clean, rich breakfast, convenient parking, very satisfied!
Original TextTranslated by Google
Response from Property: It is my great honor to receive such warm praise from you. Your satisfaction is our service goal. We will not only provide good service to our guests, but also provide better service to friends like you. We will not let you down, keep working hard, and look forward to your visit again!
Lapusinikakamen
Cozy Queen Room
Stayed in März 2024
Other
1 review
5.0/5
Outstanding
Posted on 16. März 2024
The sleep quality is not good and I am afraid of noise. The front desk helped me choose a very quiet room. The room type is also OK, clean and spacious. Good review!
Original TextTranslated by Google
Response from Property: Dear, we are delighted to see your comments. We have been working hard to provide good service and hygiene. We hope that every guest who stays in our hotel can feel at home. Bringing you a little warmth during your journey is our greatest pursuit and goal. We are looking forward to meeting you again! (*^__^*) Hehehe...
Guest User
Superior Double Bed Room (City View + Smart Tea Machine)
Stayed in Febr. 2024
Couples
16 review
5.0/5
Outstanding
Posted on 16. Febr. 2024
The whole place is clean, tidy and comfortable. The room is spacious and very quiet. It is very suitable for rest. The wet and dry parts are separated. The washbasin and toilet are used separately without interfering with each other. It is very user-friendly design. It is a good choice!
Original TextTranslated by Google
Response from Property: Every choice~every experience~Xiaoge takes careful care~If you use your heart, you can get back all the good things you expect~Xiaoge is willing to work hard forever~to bring you more satisfactory service~Xiaoge looks forward to your visit again~
Guest User
Superior Double Bed Room (City View + Smart Tea Machine)
Stayed in Febr. 2024
Family
8 review
2.2/5
Posted on 15. Febr. 2024
This Grace Hotel is really average. The hardware is actually okay. Because it is convenient to travel, I renewed the reservation for two nights. Unfortunately, for some reason on the first night, the aunt did not do hygiene, so when I went back at night, I found that the garbage was not thrown away and the toilet was not sanitary. Paper and no water. I called and asked for a long time, and said that my aunt was off work and apologized profusely. Finally, after complaining several times, a security guard came to deliver paper and water. I know it’s not easy to celebrate the New Year, but now that we’re open for business, we still have to ensure basic service standards.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! We sincerely apologize for bringing you a bad feeling during your stay. We are unable to let you experience the care and care, affection and attentiveness like family. In response to your room service issues, we have implemented them and immediately organized relevant training to make timely corrections and improvements. We sincerely hope you will come again!
Guest User
Cozy Queen Room
Stayed in Febr. 2024
Couples
4 review
4.7/5
Amazing
Posted on 14. Febr. 2024
The whole accommodation experience was very good. The KTV downstairs was not open, so it was still good to sleep at night. I am a light sleeper. Occasionally, there would be the sound of one or two cars passing by, but it was not very loud and acceptable. The air conditioner was not too noisy and would not blow on my head, which was a good thing. There was also heating. There was a small sofa in the room, which was not there when I first saw the picture, so it was a bit of a surprise. It was very convenient to sit on the sofa for supper at night. If there is one, I will come again next time. 😥 But I want to talk about the environment. After all, it is a serious hotel. Opposite 8802 and 8806 are a family, old people and children, no objection. But their quality is too low! From check-in to check-out, except for sleeping, the doors of the two rooms were open, talking by shouting, and the children ran around in the corridor directly. No one was in charge during this period. Next time I encounter it, I will definitely call the front desk to see if it can be handled.
Original TextTranslated by Google
Response from Property: Dear, you are tired from the journey. Thank you for choosing Grace. Because of some of our minor flaws, you have a bad stay experience. We will improve it. Next time you come back, we will have the most considerate service to give you a perfect stay experience. Grace is your journey station and your home on the road.